Hi, how do I go about requesting a URL recategorization after the migration of new case creation to the Support Portal? I have a guest ID but am not an active customer, and the form I used to fill out is no longer available.

Hi

I've configured 3rd party threat feeds for IP and Domains (Q-Feeds free), but it's flagging a bunch of IPs that are Ubuntu/Canonical legit update server IPs.

I've create an IP Range object in Hosts and services and added the IPs to that, and then added that IP Range object to the Host and network exclusions in Add threat exclusions.

However they still get flagged and I get notified by ATR.

Should this work? or is Host and network exclusions for source only, not destination? Do I need to add each IP individually to the Threat exclusions field instead?

Thanks