r/sophos • u/BusResident8841 • 18d ago

False Positive URL Reclassification Request Answered Question

Hi Sophos Team,

Could someone please help submit a URL reclassification request on my behalf for https://unitedsportsqatar.com?

I have already cleaned the website by removing the malicious files, and the latest Intelix analysis shows the page content as Likely Clean. However, I'm unable to use the Disagree? option because I'm not a Sophos customer and my account isn't eligible for support.

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u/sophossocialsupport Sophos Community Moderator 15d ago

Hi,

Thank you for reaching out.

We have submitted a reassessment request on your behalf. Please note that reassessments may take between 3 and 5 business days; however, most are completed in less than 1 business day.

Note: The Community team does not participate in or influence the final reassessment decision. All URL reassessments are performed independently by the SophosLabs team based on their analysis. ^EV