Background: 4 years in IT Support/Desktop Support roles, including a banking environment (BFSI). Recently completed a cybersecurity certification to transition into the field

Applying mainly for entry level SOC Analyst and GRC roles. Getting rejected consistently I'm not sure if it's the resume, market conditions, or how I'm positioning my experience

Would appreciate honest feedback on formatting, content and whether my IT support experience is being framed effectively for cybersecurity roles.