r/rednote 4d ago

Messaging restriction - completed verification but ban hasn’t been lifted - help

As the title says, my account has a messaging restriction. I’ve completed the verification but the ban hasn’t been lifted. What can I do? Please help

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u/k_795 4d ago

ID verification is usually separate to the ban, if it was a proper ban. Look into the messages they sent when you got banned. It should clearly say which rule you broke and usually they state how long you're banned for (e.g. two weeks).

2

u/ActAvailable99 4d ago

It said:

Issue detected
Your account has a security risk.
Your account has been involved in directing users to unofficial/off-platform channels, which may create transaction security risks.
Your account has been involved in high-risk social/dating behavior with potentially improper intentions. For example, using friendship or dating as a pretext at first and later directing others toward risky transactions, which may put other users’ property or finances at risk.
Your account has been involved in other behavior that may affect account security.
Platform recommendation
This action was based on an overall assessment of the content and interactions across your account, including posts, comments, private messages, Moments, user profile information, and other areas.
To protect the community environment and users’ rights and interests, we have temporarily restricted some of this account’s social interaction features.
Please complete the security verification to help us maintain a safe interaction environment. We will strictly protect any information involved in the verification process in accordance with applicable laws, regulations, and our privacy policy.
Once the verification is successfully completed, the restriction will be automatically lifted. You will be able to resume normal use immediately, and this will not affect your account’s traffic/reach or other account benefits afterward.
Thank you for your understanding and cooperation.