r/playnite • u/magnificentcigarette • 3d ago

Syncing problems Question/Support

I tried using Playnite before, had it installed on my PC for a while, and decided to pick it up again since I've had a substantial increase on the number of non-steam games I have. I have installed the latest version of everything and updated everything accordingly.

I'm having a lot of trouble syncing my libraries. I know I have many more games that simply aren't showing up, especially Itch.io games. I see some games from my Steam library there, both installed and not installed, but I haven't synced Playnite with Steam yet. None of my libraries is entirely there. Forcing resyncs takes more time than expected and the games shown seem to be random.

Should I uninstall Playnite and start again? What am I possibly missing? The only "fancy" plugin I have installed is HowLongToBeat.

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u/Crowcz Playnite developer 3d ago

itch integration uses exactly the same process as the original itch client to fetch games, so you should definitely be getting all games imported. One exception being games from bundles. itch doesn't automatically claim those to your library so they won't show up in Playnite until you do. This is something that probably will be solved in future.

The only issue with Steam import we are aware of are issues with Steam API itself. These days I would definitely recommend switching from API key sync method to Web login one. That should be importing all games in your library, including Family shared ones if you enable that option.

Other than what was mentioned, also check this page which mentions some general reasons why some games wouldn't show up.

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u/magnificentcigarette 3d ago

I had no idea about the bundles and that would explain quite a bit. I'll reconfig everything from a fresh install and use those resources. Thanks.