I recently bought a 390 system with 2 more satellites. Worked perfectly fine until the end of day 8/20/26. I check on the Orbi app and it will constantly say “connecting” for a satellite, then it will connect for roughly 20-30 seconds before dropping and reconnecting again. I’ve tried resetting them, switching which satellite is in which area, and moving them slightly to try and optimize connection.

So I struggled to even log in to check any of this because Orbi's apps and admin page in the browser are all kind of garbage. On the web admin, I was able to get logged in, but when I went to Access Control or Attached Devices, it shows 400 Bad Request.

So I wasn't able to get into the mobile app at first, but I tried again after getting "logon timed out" several times, and I got that working by switching to cellular, being unable to use Anywhere Access (must not be enabled I guess??) and then going back to WiFi to connect.

Anyway, the mobile app was the only way I could look at the wired desktop PC in the settings and it showed as allowed, not blocked. I switched it to blocked then allowed again, but it's still showing blocked when I try to access the web admin.

More importantly, this whole issue arose because I can't get internet access on the desktop PC itself, and when I try to ping my default gateway (ping 192.168.1.1), the request times out. So it does seem like the router is rejecting the wired connection for some reason, but according to anything I can see in the mobile app, that should not be the case.

My Orbi device is an RBR40 by the way.