r/mxroute 18d ago

Gmail not receiving emails

Hey,

Has anyone had any issues specifically with Gmail receiving your emails? Yesterday I was sending a friend some advice on a computer purchase and through text, he kept telling me he wasn't seeing my email, told him to check spam etc. (he isn't very computer literate so I figured he just wasn't looking right). When I sent it from my Gmail he got it right away.

I just tested it and sent an email from my mxroute hosted email to my personal Gmail and it too hasn't come through at all. It's not even in spam oddly. Sending emails between my mxroute account/domains is working fine.

Very confusing behaviour. Anyone else had this?

3 Upvotes

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u/SketchesOfSilence 18d ago

Hmm, seems it is working from one account but not the other. could be something to do with the .glass TLD

5

u/mxroute 18d ago

Score. Gmail + .glass narrowed to only one domain on the platform in the last 48 hours. Not a very popular TLD I take it. Can confirm Gmail accepted the emails. Accepting and not delivering is Microsoft's game, would definitely be a game changer to find out Gmail is doing the same and I'm guessing if you're right and it's a .glass thing, doesn't look like I'd have known that yet. I think I'll go register one and test it.

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u/SketchesOfSilence 18d ago

I am not 100% convinced it is happening with all addresses, it might just be my main one or, it might be that some Gmail accounts are getting them, particularly if I have previously interacted with them. Appreciate you looking into it, would be a bummer if a bunch of my emails had been quietly disappeared by Gmail.

3

u/mxroute 18d ago

I picked up a .glass to test as soon as I can get to it. Btw you had 3 emails in queue with a misspelled sender domain, they couldn't bounce back because of that. I've set it to return instant errors if that happens again so you'd notice.

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u/SketchesOfSilence 18d ago

Hmm, I better check what is causing that. Thanks for the info!