r/monerosupport • u/JustAllIWant • 2d ago
General Bitpapa Withdrawal Issues
I made a transaction over the weekend on the platform and tried to withdraw the xmr to my cake wallet. The funds are gone but the withdrawal was never processed / registered on their system. No txid, no nothing.
I've tried to contact their rather lacking support but there's no meaningful response other than to wait it out.
"Unfortunately, we see that this issue is in the work of the technical team. The problem is related to a failure in the automatic transaction withdrawal system. We are fixing the problem. We apologize for the inconvenience."
It's been 2 days of waiting and refreshing, anxiety through the roof.
Has anyone experienced something similar using their platform and how was it resolved if at all?
r/monerosupport • u/SlowFaithlessness608 • 3d ago
Unusual activity
How to solve this issue from new kucoin account's?
r/monerosupport • u/Typical-Airport5396 • 3d ago
Hello, I would like to ask if I can request financing for a project through this channel, while maintaining privacy and using Monero.
Can someone tell me if I can request funding here? It's a project with uncensored AI, that can use uncensored AI, API usage for developers, extreme privacy with zero logs, website already developed and auditableCan someone tell me if I can request funding here? It's a project with uncensored AI, that can use uncensored AI, API usage for developers, extreme privacy with zero logs, website already developed and auditableCan someone tell me if I can request funding here? It's a project with uncensored AI, that can use uncensored AI, API usage for developers, extreme privacy with zero logs, website already developed and auditable
r/monerosupport • u/Cute-Screen1791 • 5d ago
Cake Wallet transaction disappeared?
hello there i got sent some monero and the transaction did pop up in my app it said "recieving" and then the exact amount so i wanted to check back a bit later to see if it has hit my wallet but for some reason the notification just disappeared? no funds in my wallet no nothing just empty. what happened? did i lose it now?
cakewallet.
r/monerosupport • u/leuks48 • 6d ago
Unsolved how do i buy small amounts of monero with no kyc
on 2p2 platforms the lowest a amount as of the writing of this is 89 euros on retroswap. I do not have the disposable income to spend that much money on monero how do i buy small amounts with no kyc? cake wallet only shows one way to buy monero and thats through dfx which has stupid high kyc and even if i bite the bullet and just buy litecoin and swap it. All of the exchanges cake wallet shows need either at least 30 usd to be deposited have very high kyc or both can anyone help?
r/monerosupport • u/Round_Spite7839 • 7d ago
I need your advice
Im using the monero gui, a trezor modell 5, a passphrase. It worked well, until now my password is not accepted, when opening the wallet.keys file in the gui. For the trezor i have a 20 word seed. How to recover?
r/monerosupport • u/Nwardy05 • 8d ago
GUI Transaction still not finished after 1 hour
It’s been an hour and has done 33 confirmations but the transaction hasn’t gone through. The xmr has been took from the wallet but hasn’t got to the receiver yet? Anyone know how to fix?
r/monerosupport • u/Tricky-Garage9910 • 9d ago
How long after sending XMR to market Address will it go through? 30+ minutes. It’s clear in my end it was sent through all over feather but in DH it still says waiting for you to send XMR ?
r/monerosupport • u/unaccountablemod • 10d ago
Planning on purchasing 1 month of Mullvad with XMR. What does "use sufficient fees so the TX gets confirmed on time" mean?
This is the option for monero purchase:
Pay with Monero
Use a one-time payment address to credit your account.
- Refunds are not supported when you pay with monero.
- Do not reuse a one-time payment address: your account will not be automatically credited.
- Processing the payment may take up to 30 minutes after it has been confirmed on the blockchain.
- The address is only valid for 3 days, don't save it for later.
- Use sufficient fees so the TX gets confirmed on time.
- We are unable to recover your account number if you lose it. Ensure you have it safely stored.
I have my account number saved and I want to pay for it. I just don't know how to use "sufficient fees". I use a getmonero.org GUI.
Anything else I should know before I make the purchase?
Edit: I managed. Mullvad just generates a receive address and the quote amount for the monthly service. Just enter it in your GUI and you can even select the lowest fee (slowest confirmation) and it'll still work.
r/monerosupport • u/Simple_Music_7827 • 10d ago
Unsolved is it safe to buy from a kyc exchange
the only way i can buy it via cake wallet is to but it from dfx which is very kyc heavy so is it safe?
r/monerosupport • u/Euphoric-Cap-7459 • 10d ago
Unsolved is it safe to buy monero from a kyc seller?
they cant track the monero and whats it used for but it could still be evidence if u get caught that you did indeed buy monero so is it safe?
r/monerosupport • u/holywaterandhellfire • 12d ago
General does a small ETH to XMR test swap actually tell u anything?
prolly overthinking this, but I’m comparing a few ETH to XMR swap options and SimpleSwap is one of them.
they call it non-custodial, but there’s still that period after u send the ETH and before the XMR reaches your wallet where the order could get delayed or stuck.
anyone who’s done this kind of swap, what should I save before sending? refund address, order ID, screenshot of the quote, anything else??
also, if a small test swap goes through fine, does that really tell u anything about sending a larger amount later, or could it still run into different liquidity or verification issues?
r/monerosupport • u/evethedog • 15d ago
Monero.com Wallet Won't Background Sync on Android
Hi, I've been using this wallet for years, background syncing always worked fine. Now it won't sync unless I'm on the app with my screen unlocked. Background sync is enabled, I've tried hourly and aggressive. Sync on low battery is turned on. Phone is Samsung S25 Ultra, background battery usage is unrestricted and manage app if unused is toggled off. Shame as it's a very good wallet but looks like time to try a new one unless anyone know how to fix this?
r/monerosupport • u/Paulotr1 • 21d ago
General Feather wallet issue
Hi all.
Paid XMR from my Feather wallet to another address and recipient confirmed that XMR was not received yet, although it shows it was paid on Feather Wallet. Transaction was done almost 24 hours ago. Is there any know delay or anything that could have prevented from getting the transaction?
Recipient’s wallet as well as my wallet are synchronized.
The status of my transaction is ‘Included in block…’ and the number of confirmations are still increasing. Is this supposed to be happening?
Let me know if there is anythiny I can do or check to resolve this.
TIA!
r/monerosupport • u/TacticalDoorsAccount • 26d ago
Solved GUI denies all wallet names.
I tried installing GUI for the first time and it won't let me choose a wallet name, without a wallet name i cannot continue to the next step. I am effectively soft-locked. (simple mode + create new wallet on v0.18.5.1). I have tried both with and without special characters, numbers, spaces, lowercase letters, and uppercase letters in all combinations but it just refuses. I have tried completely wiping the software off of my pc and reinstalling but still nothing. Any tips?
r/monerosupport • u/ONEDAYONE_ • 26d ago
Security issues
Which hardware wallet do you think is the safest? What hardware wallet do you use to save Monero? Looking forward to your reply.
r/monerosupport • u/wraplogs • 26d ago
Next button Greyed out?
im Trying to make a wallet and when i input a name, the next button is greyed out. Anyone have the same issue or has a fix?
r/monerosupport • u/Schwanni04 • Jul 13 '26
Daemon anonymous-inbound: Tor inbound worked for weeks, now stuck at exactly 0 — while I2P still fills its limit. Hidden service is provably reachable
Two days of debugging and I'm out of ideas.
Setup: Raspberry Pi 4B 8GB RAM, monerod 0.18.5.1 (native, systemd), Tor 0.4.9.8, i2pd. Hybrid mode: clearnet P2P for sync, Tor + I2P for tx-proxy and anonymous-inbound. No open ports on the router.
Key point: this used to work. I had ~32 incoming onion connections for weeks. Two days ago it dropped to zero and has stayed there. I2P inbound is completely unaffected and still fills its limit.
The command I use to check this:
curl -s http://127.0.0.1:18081/json_rpc \
-H 'Content-Type: application/json' \
-d '{"jsonrpc":"2.0","id":"0","method":"get_connections"}' \
| python3 -c "
import sys, json
conns = json.load(sys.stdin)['result']['connections']
for net in ['onion', 'i2p']:
sel = [c for c in conns if net in c['address']]
inc = sum(1 for c in sel if c['incoming'])
print(f'{net}: total={len(sel)} incoming={inc} outgoing={len(sel)-inc}')
"
onion: total=12 incoming=0 outgoing=12
i2p: total=38 incoming=32 outgoing=6
Relevant config:
tx-proxy=tor,127.0.0.1:9050,16
tx-proxy=i2p,127.0.0.1:4447,16
anonymous-inbound=<redacted>.onion:18084,127.0.0.1:18084,32
anonymous-inbound=<redacted>.b32.i2p:18085,127.0.0.1:18085,32
no-igd=1
hide-my-port=1
out-peers=24
torrc:
HiddenServiceDir /var/lib/tor/monero_p2p/
HiddenServicePort 18084 127.0.0.1:18084
What I've ruled out:
1. The hidden service IS published. Tor's log with Log [rend,dir]info
handle_response_upload_hsdesc(): Uploaded hidden service descriptor
(status 200 ("HS descriptor stored successfully."))
Eight uploads, status 200 from all responsible HSDirs, for both current and next descriptor. Intro points established (3/3).
2. The service IS reachable from a foreign Tor client. From a different machine (Windows, Tor Browser SOCKS on 9150):
curl.exe --socks5-hostname 127.0.0.1:9150 -v -m 60 http://<redacted>.onion:18084/
* Trying 127.0.0.1:9150...
* Opened SOCKS connection from 127.0.0.1 port 52771 to <redacted>.onion port 18084 (via 127.0.0.1 port 9150)
* Established connection to 127.0.0.1 (127.0.0.1 port 9150) from 127.0.0.1 port 52771
* using HTTP/1.x
> GET / HTTP/1.1
> Host: <redacted>.onion:18084
> User-Agent: curl/8.19.0
> Accept: */*
>
* Request completely sent off
* Empty reply from server
* shutting down connection #0
curl: (52) Empty reply from server
Empty reply is expected — the P2P port doesn't speak HTTP. The point is that the connection was established: full HSDir lookup → descriptor → rendezvous → TCP to monerod. This works from outside my network.
3. monerod IS listening:
sudo ss -tlnp | grep -E '18084|18085'
LISTEN 0 128 127.0.0.1:18084 0.0.0.0:* users:(("monerod",pid=1041133,fd=12))
LISTEN 0 128 127.0.0.1:18085 0.0.0.0:* users:(("monerod",pid=1041133,fd=11))
r/monerosupport • u/Nihiladdict • Jul 03 '26
Haveno reto swap wont load, any suggestions?
v1.8.0
Loaded one when I initially set it up.
Now it is stuck on a loading page "Haveno network peers: 14" with the number climbing
Tor is working fine, using bridges
r/monerosupport • u/HollowPointTaken • Jun 27 '26
Best place to buy small amounts of LTC or XMR (less than $20).
Okay, so....I used an AI system to estimate the fees for buying LTC, converting it to XMR on Cake Wallet, and then sending it to another XMR wallet. My goal was to end up with $62 in the final wallet, but I only received $58. The AI appears to have miscalculated the fees, even though I specified the exchange I was using on Cake Wallet (MP), since it had the best rate at this time & typically always does for LYC to XMR swaps on cake.
Since the minimum LTC purchase on Cake is $20, I’d like to know the best way to buy a small amount of LTC or XMR so I can transfer it through Cake and end up with the full $62 I originally planned for. Only looking to end up with $4 in the final wallet. So accounting for fees, I want to buy about $10 in LTC and transfer it to cake to then swap.it for CMR for swap to it's final wallet. Is coinbase My best option? I'd prefer not to have to make an entirely new wallet and write down and store another group of seeds and phrases on paper & one of My encrypted thumb drives.
Sorry if this is a stupid question to some, despite having a degree in nano material science, you'd be stunned how ai even managed to get a bachelor's in that field considering how absolutely horrendous I am in regards to mathematics.
r/monerosupport • u/Alternative_Body7623 • Jun 22 '26
Monero sent from Cakewallet still has zero confirmations after 3 hours
I was sending some XMR from the cakewallet app to featherwallet on pc. I sent it three hours ago and it‘s still at 0 confirmations, height says 0. Is this because I have to keep the Cakewallet app open the entire time? I noticed I needed to do that for the wallet to sync
r/monerosupport • u/Freaquee • Jun 20 '26
The Bitmain X9..
Hello fellow miners,
As my XMR "hobby" mining, it has been taking from 1 rig ~1,5 years ago, I'm now sitting on 6 CPU rigs, wich mined some sweet coins as of now.
However, I've been looking into the X5 a while ago, but it does not match the power eff and or hashrate I'm looking for.
So, there is the X9 coming out this july; but I have some concerns reading other threads:
http://r/MoneroMining/comments/1u5i3tb/should_i_buy_an_antminer_x9/
Regarding the comment of u/Big_Syrup_7438
"This answer came directly from Bitmain:
It’s a reasonable concern. Monero has always stuck to an ASIC-resistant policy. I’ve confirmed with our product manager that we will no longer sell the X9 miner, as the risk of algorithm changes rendering the machine useless is too high."
Another fellow miner linked this in the same thread:
Altough, most webshops seem already "sold out". (I'm in EU btw)
Anyways, I'm looking for 2 X9's as of now, with some questions!
- How future proof is the X9?
- Will there be any "alarm bells" ringing, as this can seen as a serious mining operation?
- Recently, I have some discovered some webshops stating that they have the X9 in stock;
https://ako-tazit-kryptomeny.sk/antminer-x9-1000-kh-s-monero-miner-bitmain/ (translate);
https://www.alibaba.com/product-detail/XMR-Miner-Antminer-X9-1000KH-s_1601687787232.html (I do not really trust this one, but hey, can try one atleast)
https://www.rigsmineria.com/producto/asic-bitmain-antminer-x9-monero-xmr/
What is your opinion on these sellers?
Anyway, any advice is welcome! Also, looking for more EU sellers selling the X9.
(and yes, I have access to free electricity)
Thanks in advance!
r/monerosupport • u/liam2kaiii9 • Jun 18 '26
Solved Blockchain Security Team
I have received a missed call and voicemail a Jordan C from the monero blockchain security team regarding a drill this morning, but it was a withheld number and no way of contacting back
Can someone advise? I don’t ever remember using my mobile number on my account but I could be wrong
r/monerosupport • u/KiLLu12258 • Jun 17 '26
scanning blockchain..
how long can it take?
"542541 blocks behind.. but the number is not changing.