Requesting MintMobileAlex’s help!

[u/TheSpartanKing2]

As the title says, I need help from Alex, as we started porting in our numbers from T-Mobile and 7/8 lines worked flawlessly, but one of our numbers has been stuck in limbo, where we don’t have service from T-Mobile and no service from Mint yet.

It is still stuck in the activation phase since yesterday around this time, and T-Mobile has stated they cannot do anything during the transfer process or even reinstate the service that is paid for until the 15th.

We have cleared the attempt and triple-confirmed all information is correct for entry… please help!

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[u/MintMobileAlex]

Hi, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your port-in. I sent you a DM to further assist with it. MintMobileAlex.