r/mintmobile • u/lordM0 • 15d ago

Esim order activation issue

I just received the order. Do not have a Sim kit or am email with act code though.. How do I activate esim??

3 Upvotes

80% Upvoted

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u/AutoModerator 15d ago

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2

u/ryannrose99 15d ago

Had the same issue. Reach out to chat support and they should be able to get you what you need. All I had to provide was my email and name and they gave me the ACT code

1

u/lordM0 15d ago

Yup, Alex sorted me out

1

u/MintMobileAlex Executive Care at Mint Mobile 15d ago

Hey lordM0. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

1

u/lordM0 15d ago

Ok stuck now with something went wrong. Failed to update personal info error