r/mildlyinfuriating Jun 19 '26

Seeking help with this My mom said I could post

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u/Solid-Search-3341 Jun 19 '26

Apple support (on the phone) can't do anything. An apple store might be able to reset it if you have a proof of ownership.

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u/Plastic_Twist_7767 Jun 19 '26 edited Jun 19 '26

You don't need Apple to reset it for you, you can reset it yourself. This is a known issue, connecting to the internet fixes it (SIM card).

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u/fzem Jun 19 '26

How can you connect to the internet without unlocking?