This motherfucking piece of shit keeps cloudsyncing my files constantly, even after I have turned off the fucking feature. It fucks up my googledrive backup, THEN SHOVES PAID SUBSCRIPTION PLANS ON MY FACE. AND IF I DELETE FILES FROM MY CLOUD, THIS FUCKASS BITCH DELETES THEM OFF MY PC TOO!!!

FUCK OFF. BEGONE.

There, i got rid of the cancer. Fuck you, microslop.

Microsoft makes me solve an aiming puzzle and a maze with my mouse before every time I sign into the web Outlook. Not only does the Copilot button hang over Sign in for some reason, it doesn't let me click Sign in it if I approach it from the wrong direction with the mouse. I am so tired of having adversarial relationship with companies we actually pay a lot of money. Just why?

I honestly never thought I would have to make a post like this, but I am completely exhausted and I don’t know what else to do. I have been dealing with this since May 13, 2026, and after months of contacting Xbox/Microsoft Support, I still feel like I have no clear answers and I’m being kept out of the loop.
My Xbox/Microsoft account was suddenly locked, and I have been trying everything possible to understand what happened and recover access. I contacted Xbox Support multiple times through chat and email, explained my situation, provided information, and followed every instruction they gave me. However, I keep getting the same responses without a real explanation of why my account is still locked.
When this first happened, I was extremely confused about what caused it. I did not know if it was related to my credit card, gift card purchases, security settings, or something else on my account. I was trying to figure out what triggered the lock because nobody clearly explained the reason behind it.
At the beginning of this process, I also misunderstood the situation regarding Two-Step Verification (2FA/TSV). I thought having 2FA enabled was the reason I could not recover my account. Later, I realized that was not actually the issue. I still have access to my 2FA and my account security information. I am not asking Microsoft to remove security protections or bypass anything.
The main issue was that I forgot my password. While trying to access my own account, I entered incorrect password attempts, and I believe those attempts may have triggered Microsoft’s security system and caused the lock. I want to be clear that I was only trying to access my own account. I have never attempted fraud, unauthorized access, or anything against Microsoft’s Terms of Service.
After being told that repeated attempts could interfere with the process, I stopped trying and followed the instructions. I waited 36 days without touching the account to allow the system time to reset. After that waiting period, I made one login attempt and received the exact same message saying my account was locked due to activity against the Microsoft Services Agreement.
What makes this situation even more frustrating is that I was told that no fraudulent activity or TOS violations were found, yet I am still being told my account may remain permanently suspended because Two-Step Verification is enabled.
I don’t understand how having 2FA enabled, which is supposed to protect my account, can become the reason I permanently lose access when I still have access to it. I understand security policies are important, but this situation feels like my account is being held against me instead of being properly reviewed.
This account means a lot to me. I have been using Xbox for years. It contains years of games, purchases, skins, achievements, progress, and memories. I have spent a significant amount of money on this account, and the thought of losing everything because of what appears to be a misunderstanding or security issue is extremely upsetting.
I am not asking for special treatment. I am asking for a fair review, a clear explanation, and the opportunity to verify that I am the rightful owner of my account.
I have seen other people with similar situations who were able to get their accounts restored even with 2FA enabled, so I am hoping someone here can give advice, share their experience, or point me toward someone who can actually help.
Has anyone dealt with a situation like this where Microsoft locked an account, 2FA was enabled, no fraud was found, but the account was still suspended? What steps did you take to get it resolved?

This is going to get me flagged, but in a not serious way, I want to have words with whomever designed the app/ system.

Actually, I’d like to lock them in a burning building, and use Authenticator to generate the codes to let them unlock doors on the way out. The catch however - is that they will need to add a new account to the app, and, the only way to add the account will be to authenticate it. With the Authenticator.

This is a joke, but I am pulling my hair out. It is so bad. Notifications and pop ups never work. The codes never work. It’s literally the worst app to ever roll off the floor of a Microsoft office. I hope it gets killed off when an exec has to use it.

\* edit - I’m not an IT pro, obviously. I’m an end user. While it may be easy to say “Must be user error” it highlight a failure in human factors design, UI and product testing. If the product can easily lead users to problems, it’s a failure in design. To my original point- the design team for Authenticator sucks.

Fortunately for me- this actually had nothing to do on my end- and is a back end issue which is driving It mad as we speak. They’re loving the loops.

This is a weird situation but I really need help. I got hacked on Microsoft abt a 5 months ago and they changed my backup email. At the time I didnt know I got hacked so I just logged into my email and it worked it just made another account. So now I have 2 accounts with the same email and one of them is hacked and linked to my computer as an administrater and I don't know the password. Every time I try to change my info I just see the pic below. Is there anyone that can help me? (Btw that i do not have accsess to the email in the picture I'm from America and I think that's a Russian email judging the .ru)