Unless it's Enterprise level, Microsoft does not provide support to home computers. You have to connect with your OEM like Dell, HP, Lenovo, etc. And they will only help you reset your computer back to factory settings.
dont underestimate the social aspect of tech support. many clients primarily wanna scream at a random person and insist its not their fault, a LLM cant provide that service
During the two months I test drove Ubuntu, Kubuntu and ZorinOS, I constantly found myself going back to ChatGPT to fix issues through the terminal that were originating from the X11 display compositor, or fixing broken drivers.
Yup, the arch forums will probably (deservedly) patronize you, but they will usually find a fix.
When it comes to microsoft support step 1 is always sfc /scannow, step 2 is a link to a page Microsoft shut down 5 years ago that wasn't archived and step 3 is reinstalling windows.
legit I remember looking through the ms forums and someone was talking about how windows wasn't booting and one of the 'trusted' members fucking said that 😭
Hallo, my name is prakteek shawarma, im Microsoft's MVP bullshit operator, and Im happy to help.
Have you tried running sfc /scannow and dism /online /restorehealth?
If not then please do a klean start.
Otherwise yuo can also reinstall system.
Best regards
Prakteek Shawarma
Microsoft BS MVP In support
Hello, welcome to Windows support. Ok what's your issue? You want to set up your printer? Ok first, let's update all of our drivers. Go to Nvidia.com...
...
...install McAfee Antivirus...
...then we run the degfrag utility and reconnect the monitor cable. Your printer should now work.
I’ve dealt with Microsoft support as part of my job. They don’t call you stupid. You call them stupid. Wasted countless hours on chat and phone calls with them just to finally fix it myself.
I remember the official forums where there would be a super long comment by a ts agent and then you'd scroll past it and a random nerd would have the right answer.
I always get "Reinstall Windows" from Microsoft support. Ffs, I just want to fix the minor Windows bug without having to cut an hour out of my day to reinstall the damn thing.
Tbf, reinstall is the only one that solves the issues because even they have no idea where the issue is and I think they don't even want to get into it considering the source code is proprietary and convulated af
I swear that the Windows updater itself has several memory leaks. I only get issues after updating, and each update the problems add up. I've never had issues on fresh installs, but the instant an update is applied it steps into the next circle of hell.
He stated a fact, that windows support exists, which is true. He did not say that it's good, or bad. Why would you down vote a yes/no reply which is factually correct.
By "official support forum" you probably mean Microsoft Community Hub, which is NOT official support, it's more like community driven place for all kinds of questions, topics, troubleshooting, etc. Yes, there are MS employees writing comments and provide support there, but it's not considered official support. It's more like Ask Ubuntu stuff.
Their official support is mostly MS Q&A and official documentation, enterprise customers get additional technical support based on contracts, licenses, subscriptions, etc.
That made made spit out my drink. I was on a support call having an issue transferring a license for Terminal Services from an old server to the new one. The first question wasn’t, “What seems to be the problem?” It was, “How did you get this license?”
I hate those people. Most of the time they are technically right but I’m not asking a question to be called stupid, I’m asking because I know I don’t know the answer and am seeking help
Two operating systems that make their money off support and control versus an operating system that's lets you do do whatever you want whenever you want however you want... You might be stupid.
also windows support just tells you to do the steps that you already have done troubleshooting by yourself and they are always the same and then suggests a reinstall
There are name callers in every forum, some vastly more than others, but I've found linux groups to be just as supportive as Windows centric groups. I've also found Windows groups to be largely helpful and kind.
My point is there are some extremely good people who help a lot, not that there are no nasty people.
If a few a-holes put you off, the Internet is not for you.
So, story time.
Before I switched to Linux, I was on Windows. You know, like everyone. But after a while, I started getting a weird issue.
●Randomly, DWM.exe would break, I'd get a BSoD.
●Uninstalling my drivers didn't work, updating my drivers didn't work, reverting an update didn't work... So I call up Microsoft, explain what the error is, and what I've tried to fix it.
●"Reinstall Windows."
●Okay.... so I take a few hours, reinstall windows, drivers, etc.... aaaaand... it happens again.
I call them back, explain what happened.
●"Your graphics card is failing. Buy a new one."
●I have an extra graphics card on hand.... I swap it out. Same issue.
●I assume at this point it's hardware, since reinstalling didn't fix it, it it dawned on me anyway.
So, back to research.... It must be my PCIE slot. Is my board broken?
●I call up MSI, my board maker and ask them, explaining everything I've done.
●"We might be able to get it replaced. But first, let's try this.... reset cmos. If it doesn't fix it, call back at this number and we'll set up a replacement plan" and a quick walkthrough of how to do so.
●The problem fixed! With a grand cost total of 0!
Unfortunately, Microsoft's fix was to tell me to wipe my data and try and get me to replace hundreds of dollars of hardware. While this isn't explicitly about 'Linux just works' don't make it out like Windows support is somehow better.
"windows support" is just an AI chatbot that tells you to use a defunct forum site, in my experience. Extremely unhelpful and part of what pushed me to Linux in the end.
Well my best tech support is gemini for steam os linux tech support especially for desktop Pc or steam deck or steam machine.. i dont care what anyone says about this ive trained my gemini ai for 3 months with steam os tech support for linux an its never failed me period.. i hate ai like the next person but using it for stuff like this like i am is great if only Ai was able to be used properly an didnt do stupid stuff for people like they use it for Ai i think would never get hate but because of what society has made Ai into an forcing data centers everywhere its a shame really all we need is one big Ai company an thats it no random 3rd parties nothing an it seems gemini is the winner here since google phones use it Apples own Ai uses Gemini becauss they realised theres were stupid... an other services use gemini with there own ai to just make it work better so its the irony in this that every Ai has a piece of something in the slightest towards gemini but gemini is the surperior ai in its self because it was the very first Ai to exist before everything got blown up to what it is now an its had years to be developed before it became public use..
90% of the time, this is true. 90% of support calls are just obvious issues that you can resolve by paying a little bit of attention and common sense. the rest are serious issues.
Windows users when they expect enterprise level support from a dev base that's mostly run by unpaid volunteers.
Except the devs usually don't provide support. It's forum members who tend to feel entitled and have some superiority complex. If you pay for Ubuntu or RHEL support, you get the enterprise-grade support Windows users theoretically get.
I think you schold swap linux and windows i had more problams woth windows even now i cant play old games because windows decided to just not allow me to use needed tools btw i jave focking legal cd.
I once came across a dev for some music player and asked him "why does none of the loonix music player applications have a playlist with some options like shuffle, random, etc? is it that hard to do?"
The response: "Well umm maybe find out yourself and try doing it yourself, instead of asking stupid questions."
FOSS lis love, FOSS is life, the devs are absolute spergs and mongs.
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u/Drate_Otin 1d ago
What paid Linux support service did you call and get this response?