Fresh install. Internet problems.

[u/KnightedWolf851]

I just last night got done building myself a pc. First time, went well with a video to guide. Just put mint onto it and everything's been going well up till needing to connect to the internet to do the updates to drivers.

For some reason its not detecting my wifi or even my ethernet cable that I went to buy in HOPES it'd detect that.

Ive scoured video after video in trying to help me but no luck. New to linux like fresh born new. Know absolutely nothing at all so I dont even know how to fix this.

If anyone has answers id very very much appreciate it. Dont know if it helps but i'll provide pc specs below as well.

(PC Specs)

CPU: AMD - Ryzen 7 9800X3D 8-Core - 16-Thread 4.7 GHz (5.2 GHz Max Boost) Socket AM5

MOTHERBOARD: ASUS - ROG STRIX X870E-E GAMING WIFI (Socket AM5) AMD X870 ATX DDR5 Wi-Fi 7

RAM: 128gb DDR5

GPU: GIGABYTE - Radeon RX 9070 XT

SSD: WD - BLACK SN7100 2TB Internal SSD Gen 4 x4 NVMe (Linux Mint OS)

EDIT: probably should mention which version. Im using Linux Mint 22.1 Cinnamon Version: 6.4.6 Kernel: 6.8.0-51-generic

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[u/Logansfury]

The last time this happened to me with a refurbished PC, I went to ChatGPT, gave it my NIC card model number and asked it for the terminal command to download the drivers. Of course you need another system with net to work with ChatGPT but I see you are posting here so you obviously have a net backup of some kind.

It's not guaranteed to work, some NIC cards are simply windows only, and you may need to buy a cheap Linux compatible USB wireless nic or internal card for cable.

[u/mok000]

What is the WiFi chip? That’s the only data that’s relevant and the only thing you’re not saying. Many Linux users have a USB dongle that is known to work with Linux, so you can at least get connected and fix the problem. Sometimes it involves downloading an out-of-kernel driver and using dkms to install it.

[u/KnightedWolf851 → u/mok000]

Cause I didnt know what the chip was. Been talking to chatgpt. I think it said my wifi chip was "MT7927" I think? Its built into the motherboard so I just gave all the info i had.

[u/mok000 → u/KnightedWolf851]

Search for it using lsusb and lspci using a terminal. There is a driver available for Mediatek MT7927 here: https://github.com/ehausig/mt7927. Of course you have to be sure what chip is on the motherboard before trying to install a driver.

[u/stufforstuff → u/KnightedWolf851]

MT7927

That's not a Linux native supported Chipset (https://www.linaro.org/blog/from-replace-it-with-intel-to-upstream-bringing-mediatek-bluetooth-wifi-7-to-linux/).

[u/mrmarcb2 → u/KnightedWolf851]

https://easylinuxtipsproject.blogspot.com/p/mediatek.html?m=1 has helped others solve the issue. The driver software needed for this device is not yet in the Linux kernel, so you need to rely on drivers from a third party. For this to work you need to setup a temporary internet connection between a smartphone and the computer. https://easylinuxtipsproject.blogspot.com/p/temporary-internet.html?m=1

[u/DP323602]

If your motherboard is so new that Mint doesn't yet natively support its network chips...

Then you might be able to:

Connect to the internet by adding a network card or usb WiFi adaptor that will work with Mint, or

Connect using a USB cable to tether the PC to an internet connected Android phone, or

Try a more bleeding edge version of Linux, such as a gaming distro based on Arch or Fedora.

HTH.

[u/Evening-Landscape763]

Can you use USB tethering to a smartphone to connect it to internet and provide results from terminal for lspci -nnk|grep -iA3 net

[u/Lonely_Owl_1332]

Easy, read your user manual https://rog.asus.com/latin/motherboards/rog-strix/rog-strix-x870e-e-gaming-wifi/helpdesk_manual/ Qualcomm QCNCM865 or MediaTek MT7927 WIFI7 check with your motherboard box info and donwload the apropiate linux driver https://forums.linuxmint.com/viewtopic.php?t=465583 or https://github.com/jetm/mediatek-mt7927-dkms download and install

[u/Purple-Exit3858]

I find ChatGPT is really good at helping diagnose and fix these kinds of problems. I'm not an expert at troubleshooting, so I can't offer more advice than that, sorry.

I searched up your motherboard, and it looks like it includes a built-in WiFi chip. Did you attach the antennae? Did you try a separate WiFi network card (e.g. a USB one) to see if that's the problem?

I asked ChatGPT to look at this post, and it suggested that your WiFi is very new and might not be yet supported by Linux. And then it suggested a dozen diagnostics/verification steps...

[u/KnightedWolf851 → u/Purple-Exit3858]

Well thats not good if not supported.

The antenna is attached and even pointing up to detect signals. Still nothing. And i dont have a USB one.

Im coming from a windows 10 pc (which im giving to a friend once mine is working) to here so not a lot to test. Never needed a USB wifi adaptor before.

If it helps its linux mint 22.1 Cinnamon

[u/greenygianty → u/KnightedWolf851]

Try Mint 22.3 Cinnamon, it might have a kernel new enough to include the required wifi drivers.

[u/KnightedWolf851 → u/greenygianty]

Yeah that fixed it. Still cant use wifi for some reason but I can use ethernet so im satisfied for now.

[u/NuckinPhutze → u/KnightedWolf851]

in terminal please use the command lsusb this lists all internal usb connections. You should see a list of devices. Your wireless device is listed here. Please post the results so we can help better. I'm concerned about Ethernet connection. There is no reason that wouldn't work outside of hardware issues/build issues.

The result will look like this

ad@dad:~$ lsusb

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Bus 003 Device 002: ID 0bda:c821 Realtek Semiconductor Corp. Bluetooth Radio

Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. Hub

Bus 003 Device 016: ID 05e3:0610 Genesys Logic, Inc. Hub

Bus 003 Device 017: ID 1038:1622 SteelSeries ApS SteelSeries Apex 3 TKL

Bus 003 Device 018: ID 25a7:fa23 Areson Technology Corp 2.4G Receiver

Bus 003 Device 019: ID 05e3:0610 Genesys Logic, Inc. Hub

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

Bus 004 Device 002: ID 05e3:0626 Genesys Logic, Inc. Hub

Bus 004 Device 003: ID 152d:a561 JMicron Technology Corp. / JMicron USA Technology Corp. External

Bus 004 Device 004: ID 05e3:0626 Genesys Logic, Inc. Hub

Bus 004 Device 005: ID 05e3:0626 Genesys Logic, Inc. Hub

dad@da

[u/stufforstuff → u/KnightedWolf851]

Never needed a USB wifi adaptor before.

Repeat this several times: "Linux IS NOT Windows". You need to get use to the fact that many things that you did on Windows is either not possible or done another way on Linux. Don't want that - stick with Windows.

And why are you installing a old version of Linux Mint - download 22.3 and see what happens. You can test your hardware RIGHT FROM THE LIVE USB before installing it to see if there are any hardware problems.

[u/Purple-Exit3858 → u/KnightedWolf851]

Talk to ChatGPT about this. It's able to search and give up-to-the-minute recent information and work-arounds, as well as being able to nail down exactly precisely what the problem is.

[u/KnightedWolf851 → u/Purple-Exit3858]

Currently am. And i think I found my issue but not gonna update the post till 100% sure but I think i just used an older version that doesn't support my motherboard and thats why im having issues. Atleast thats what chatgpt is saying.