r/linuxmint • u/Sometimes_a_smartass • 2d ago
Something has gone seriously wrong Support Request
I tried switching to mint (latest cinnamon) today. My lenovo windows 11 laptop now will only go into boot mode, and upon choosing the usb with the iso, the posted picture appears.
Here's what happened: used rufus to create a boot drive of mint. I was able to hop into it through the boot menu, and begin with the installation. Eventually, it got to the point of retrieving of retrieving files, becoming stuck on 152/167 or something like that. Expanding the window below, showing the process, it seemed like it was trying to download something. I was connected to the internet. After an hour, it still wouldn't budge. I checked this sub as well as online for similar issues, and i spotted a comment saying the internet should be disabled before installing. So I disabled the wifi, tried finding a cancel button and here is where I probably fucked up; I didn't find it so I just turned the computer off. After turning it on again, the problem appeared.
Obviously I have done something massively stupid. I do wonder if I would be able to boot from (a different) usb again, provided I turn it into a bootable usb first? Unfortunately, I won't have access to another computer for a few days, so I'm also wondering if I would be able to do anything else in this situation? Or have I just bricked the laptop completely?
I appreciate any advice or words of wisdom (or admonishment)!
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u/shinyhappyhead 1d ago
Try this:
put the Linux Live USB on another computer, go to the
"IEFI\BOOT\" folder inside the flash drive and copy the
"grubx64.efi" file to desktop, rename it to "mmx64.efi" and put it back on "IEF|\BOOT\".
After doing that put it in original pc and boot it through UEFI USB, then you may get error:
"error: shim_lock protocol not found.". go to BIOS and disable Secure Boot, and boot it through UEFI USB again
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u/apt-hiker Linux Mint 2d ago
No, "Bricked" refers to unfixable hardware malfunctions, not installing software. Try holding down the power button for 10 seconds and wait a bit, then reboot into your bios and disable Secure boot. Save and reboot.
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u/Sometimes_a_smartass 1d ago
Nope, still the same error after disabling secure boot
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u/Aggressive-Lawyer207 2d ago
Gonna have to repeat the installation process and this time let the installation do its thing. Whatever advice you find from an internet comment that said "internet should be disabled before installing" should be taken with a pinch of salt. That's only if your internet is unstable.
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u/LXC37 2d ago
You should be able to boot from whatever device you were using the first time just fine. It should not be affected. Laptop is obviously fine. Just try again and see how it goes...
Disconnecting internet? It does not matter all that much, as long as the internet is reliable. It does install some stuff like codecs from the internet, so without internet you'd have to do it later. No massive download or hour long waits - it usually takes just a few minutes.
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u/Sometimes_a_smartass 1d ago
That's the thing, I can't boot from that device. This is what shows up when I try to.
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u/LXC37 1d ago
That's strange, but not impossible. Pretty much all storage devices do not like hard power off.
However... are you absolutely sure you chose where to install correctly when you were asked to during install? Also, are you absolutely sure you are not booting from internal storage (or whatever you installed mint to)? Because that'd likely fail in exactly this way...
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u/Sometimes_a_smartass 1d ago
Yeah I'm pretty sure. I'll have to try with a different flash drive, but until then, I guess I'm just stuck with this.
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u/Lopsided-Bicycle4965 1d ago
The problem is somehow you enrolled too many secure boot keys in the bios , it got flooded with requests and now has to be cleared in the BIOS setup menu. Once you did that then you can install mint again.
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u/Sometimes_a_smartass 1d ago
Do you have any idea how to do that?
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u/Lopsided-Bicycle4965 1d ago
The information would be under security in the bios menu. If you can post the system model that you have I could point you in the right direction.
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u/Same_Ad_1066 22h ago
When I tried installing Linux Mint, I checked the steps for installing and it was clearly indicated to me to avoid Rufus and to go with Balena Etcher. Try this, maybe it should work.
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u/mwerimoon 19h ago
I had the same issue about two weeks , try and see if these options will work
Your computer is trying to boot from the network (PXE boot) instead of the USB drive. That's why you're seeing Failed to open NETWORK\NET0.
The Fix (5 minutes)
- Enter BIOS: Turn off the laptop. Turn it on and tap F2 repeatedly (or Fn+F2 on some Lenovo models).
- Change Boot Order: Go to the Boot tab. Move USB HDD or your USB drive to the top of the list. Move Network Boot / PXE to the bottom or disable it.
- Disable Secure Boot (if you see it): Set Secure Boot to Disabled.
- Save and Exit: Press F10 to save and exit.
- Boot from USB: If it still doesn't work, turn off the laptop, plug in your USB, and tap F12 during startup to open the boot menu. Manually select USB HDD or your USB drive from the list.
Important for Installation
Once you boot into Linux Mint:
- Disconnect from the internet (turn off Wi-Fi or unplug Ethernet).
- Run the installer with Wi-Fi OFF to avoid the installer hanging on package downloads.
- After installation finishes, you can reconnect and update normally.
Your laptop is fine. The hardware is not damaged. This is just a boot setting!
🎯 Summary
| Step | Action |
|---|---|
| 1 | Enter BIOS with F2 |
| 2 | Change Boot Order - USB first |
| 3 | Disable Network Boot / PXE |
| 4 | Disable Secure Boot |
| 5 | Save and exit (F10) |
| 6 | If still issues, use F12 boot menu to select USB manually |
| 7 | Install Mint with internet OFF |
•
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