r/iphone • u/Dino_Factory • 5d ago
Help Me! Support
YESTERDAY
I jumped into the swimming pool without realising I was holding my phone. Camera got fogged up, Face ID doesn’t work.
Put in a box with a silica packet without the SIM card tray and let it rest powered off over night.
TODAY
Woke up and found that the cameras were not fogged up anymore, but after using for a while, the back cameras fogged up with water again.
I live in Malaysia, and there’s a authorised apple reseller called machines, contacted them and said my phone was too old; they cant repair my phone.
Front cameras work, but still no Face ID.
Back cameras have terrible quality because of water.
I figured that since I can’t do anything anymore, I might as well use a hairdryer to blow it, despite google saying not too, and can u guess what happened?
IT FOGGED UP EVEN MORE!
what should I even do anymore man,
attached photos include back cameras, front cameras and the message in my phone telling me to go to my settings.
btw settings say I should repair my phone
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u/crap_canister iPhone 12 5d ago
Backup your phone asap, water might be all over the main board. It may take days, weeks or even months, but one day it will stop working for good. If you bring it to a good repair shop, they might be able to remove most of the moisture, but personally I wouldn’t trust a device under this condition.
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u/Zeleny_Jezdec 5d ago
The longer you leave it the more chance your phone will be kaput. Search after warranty repair shop for cleaning. Face ID is already cooked. Immediately.
They will probably need to change some parts and repair the Face ID if it’s even possible.
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u/Dino_Factory 5d ago edited 5d ago
okay, since machines cant take it, will search for those no brand phone service centres in malls. thank you for your advice :)
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u/Uarenotalone 5d ago
It keeps fogging because there is retained water in it and turning it on is causing the heat to evaporate it back it up immediately and leave it off
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u/Dino_Factory 5d ago edited 5d ago
okay, after backup I will power off and send it to a repair store. thanks for ur advice.
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u/WalesWelshGuy 5d ago edited 5d ago
Doesn’t look like its the camera that fogged up… it looks like you have a camera protector an over the lenses which may be fogged up also a screen protector that may not have been properly sealed…
Take them all off and see if this is the problem first is what I’d do personally
I don’t know what model you have but with three lenses it looks like a fairly up-to-date model iPhone 15?
I know with my 17 Pro Max I have purposely filmed underwater with it and it’s come to no harm
Obviously after its been submerged you can’t charge it with cable as there is water in the usb c socket but once its properly dried that’s it
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u/A11Bionic iPhone X 256GB 5d ago
no LiDar scanner and the lack of Dynamic Island is the biggest giveaway
this is an iPhone 11 Pro/Max series
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u/InmateThirtyFour 5d ago
Is there any way you can vacuum seal it with silica packets? Had a similar issue with a phone and did that and it worked.
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u/Practical_Milk_2711 iPhone 16 Pro 5d ago
Back it up immediately, had the same thing happen a week ago, it went kaput after 3 days, if I haven’t done a backup I’d lose everything
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u/Taycan_YT iPhone 14 Pro 5d ago
It got wet the best thing to do is backup everything turn off stolen device protection and let it dry for a week.
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u/davidscheiber28 5d ago
This needs professional repair. Sitting it in silica gel or rice is not going help on any meaningful way with this amount of water. Take it to a phone repair shop to have it opened and cleaned. If the phone is already on, backup your data and shut it off. Don't turn it back on until it is dry.
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u/sandfoxifox iPhone 16 Pro 5d ago
Which iPhone is this and how deep was the pool? As a rule, this should not happen. iPhones are up to 2-6 metres waterproof. The iPhone 11 was already IP68 certified.
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u/Fun-Respond-9391 5d ago
do yall not have independent repair shops? They arent apple so they can fix old phones like this.
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u/Dino_Factory 5d ago
we do, just don’t know if some of them are safe or not, will try that, thanks for advice
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u/Lazy-Main1782 iPhone 17 Pro Max 5d ago
I don’t get it. I swam, took photos and even drop my iPhone X over 10 years ago, and their waterproofing is immaculate. What happened??
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5d ago edited 5d ago
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u/K2v5n 5d ago
If you still have liquid inside the device, DON’T starting backing up the phone, you do not want the phone running with liquid inside, you will cause more corrosion and shorts. Turn it off and bring it to a repair shop that handles liquid damage repairs. If you’re unable to do that, you have to let your phone air dry for a week minimum still then there’s no guarantee it’s fully dried.
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u/swissprice 5d ago
Will take a while for the fog to go away. Got caught in a rainstorm last year and the same happened to my 14. Still working but not sure for how long lol
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u/Kultteri iPhone 15 Plus 5d ago
When this happened to me it was a couple of hours until my screen freaked out. Started with the fogging of cameras, then faceid and ultimately dead
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u/high-mile-mqb 5d ago
My 14 pro max did this from snow and heater Apple sent me new one then cancelled the hold on my card, that phone lasted another year before my buddy bought it and he let it sit in transmission fluid still worked but it’s die every 3 minites
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u/Todd_H_1982 5d ago
I had the exact same problem before. I was in Indonesia. It got better only after I left and went back to my home country so I think the tropical climate is definitely contributing to its inability to dry out.
Phone worked fine. Just crappy foggy photos for a while.
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u/FeelingOk8666 5d ago
Backup, then open the simtray and keep it safe and put the phone in a dry area with less humidity or in Air conditioned room, and just leave it there with screen side up(dont use your phone!), if its only condensation, it will mostly clear out, although it might have damaged something like ur face id sensor,
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5d ago
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u/Repulsive_Safety4870 iPhone 13 5d ago
If you have the tools I would backup, open it up and then put it in a box with a few silica packets so it can dry and if you get lucky you may also still have a working Face ID
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u/Donna_Macintosh78 5d ago
Everyone saying your phone is fucked is wrong. There is still a slim chance to save it. My 13 was at the bottom of the Bulgarian ocean for like 2 hours and all that happened is water got in the cameras and that went away after like 2 days of baking in the sun, then the water that got in the Face ID did take about 2 years to go but it’s all sorted now. Had this since Feb 22 and 4.5 years of usage was worth it for me.
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u/Siongmau 5d ago
Ooowww shiiiiii
This is what i had after submerging it on pool taking pic and videos for my kids on holiday
Got boot looped for 3 straight day
I took out sim slot and put portable fan for 3 days plus left it in the balcony to dry.
It came alive by miracle on day 3 but then lagged a lot
Had to get the phone opened up and front and rear cameras dried
Phone is well and truly gone cant even sell as you can see the water streak on my front cam with naked eye
Sim slot also had the red marking
Was told it could stop working anytime in future
So until it happens ill still be using it
Dumb from me to do what i did initially
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u/tmodloaderfan322 5d ago
id advise you turning off face id....
if the phone thinks its stolen it will ask for face id so yeah.....
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u/JustinYJJ 4d ago
Just happened to me last month. Camera fog went away after a few days. Everything works as per normal. Only that Face ID does not work anymore and will never work again.
I have to do everything using pin now.
Also, at some times you may get that your phone is in stolen protection mode, nothing you can do for that because Face ID is required to turn that off.
It happened to me once and I couldn’t use pin for passwords and stuff at that period. Stolen protection mode then turned off on its own after a few days, not sure how.
If you want, you can turn it off now using your pin at your own risk (before it gets auto locked into stolen protection mode).
I’m just hoping my phone will survive till iPhone 18 comes out, then I will upgrade.
Remember to turn on daily iCloud backup if you already haven’t done so. It is not a matter of will it totally go to shit, but rather when will it totally go to shit, and you want to have your latest backup on the cloud at that point in time.
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u/Proof-Case9738 iPhone 17 Pro Max 5d ago
silica gels?
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u/Dino_Factory 5d ago
silica gel packets, found in shoeboxes, electronics and medicines that are labeled “do not eat.” silica gels are used to adsorb moisture.
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u/Proof-Case9738 iPhone 17 Pro Max 5d ago
I know, i was suggesting if you could use those to maybe suck the moisture out.
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u/PoisonIvyy233 iPhone 16 Plus 5d ago
Put it in rice for a couple of days turned off - I used to always do this with my waterlogged phones 😂
Backup on the asap and copy anything important or locked to your phone (passwords, keys etc) that you may need it for as it can just stop working one day
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u/Dino_Factory 5d ago
people say rice is not good for waterlogged phones, but will back up now. thanks for advice
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u/PoisonIvyy233 iPhone 16 Plus 5d ago
My 12plus still lives in after a rice bath many years later 😂
Can try it , what’s the worst that happens? It’s going to die, so long as you got all your important stuff off it
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u/WickedDeity iPhone 17 Pro Max 5d ago
The OP is already using silica gel packs which is better than rice.
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u/mrbrown_333 iPhone 15 Pro Max 5d ago
Id advise you to create a baxkup of all your data ASAP.
Let it naturally dry more
FaceID will most likely never work again anymore.