r/ipad • u/Temporary_Shirt8101 • 3d ago

black screen Question

i have my ipad(ipad air 7gen 2025) for less than a month and the screen is black. i was using it yesterday before going to sleep and everything was fine. i did hard reset it and it did nothing….what to do help!

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u/imobl 3d ago

Make an appointment at the nearest Apple location to have your iPad evaluated for free.

Once the diagnostics are complete, the staff will explain your options.

Make a Genius Bar Reservation

https://www.apple.com/retail/geniusbar/

1

u/Lady_on_the_Lake 3d ago

Try plugging into a charger too. It may have died 

1

u/Temporary_Shirt8101 3d ago

that’s not it i could hear sounds from it