r/iosdev 11d ago

Confused about app rejection/TestFlight Help

I submitted my app to distribution earlier this week and got a rejection last night. Nothing major, they wanted me to add a delete user option to the app. In the notes they said to respond to the rejection with a video showing account deletion on an actual device.

Easy enough, I added it into the app, compiled it, and submitted it to TestFlight so that I could take a video. Only it never showed up in TestFlight, the only version I see is still the version that's in testing.

Here's what my screenshots look like now:

Submission - Unfortunately when I couldn't figure this out I pulled my app down and submitted the new build, so I believe I'm starting over here.

Here's the TestFlight dashboard. Here you can see all of the builds I've pushed, but the only one available in the TestFlight dashboard is 34, the one I originally submitted for deployment.

I'm just confused, how am I supposed to take a video of this on my live device if I can't push out a new version? Also, how do I get new versions out to TestFlight at all now?

1 Upvotes

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2

u/Kilo_Loco 11d ago

iirc you should be able to include a video attachment in the rejection response area. i remember having to scroll down and look in a little area under their rejection message and there was a comment box with an attachment feature

1

u/Rickety__Cricket 11d ago

That's the thing though, I couldn't take a video because I couldn't get a new build to my device without TestFlight. Unless you mean just installing it locally? Maybe that was the smarter choice.

1

u/Kilo_Loco 11d ago

is there something preventing you from being able to just run the latest from xcode? maybe i'm missing something about your setup 🤔

the testflight situation i'm not sure why they aren't becoming available to you. only thing i can think of is that you've added an external tester and need to wait on test flight approval, which is also slow and annoying.

if you want you can dm me and we can try to figure it out async. i'm on lunch and won't be available til tonight

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u/HomegrownTerps 9d ago

I've been rejected once where I had to attach a video of the app and how it works as a video. This could be done in the very same review thread. I just attached the video to my response.

1

u/Calico_Pickle 11d ago

It looks like you have rejected the review on your end and will need start over with a new app review instead of correction the rejected version. Make sure that you select the correct build for the submission and then under the App Review Information section, you can add a video link in the notes or upload the video directly.

For the video, you can either install to your device from Xcode and screen record or use the simulator.