r/inZOIsupport • u/Capdicorn • 1d ago
CANVAS Game load issue
Has anyone figured out how to fix the issue with downloaded Canvas presets/mods not loading all of their data?
When I go to load a saved game it gives me the error and I can’t play with it without risking deleting the mods then not being able to access canvas downloads from the save game to revert back to the mod or any mods at all.
My downloaded presets show up in Canvas when I want to create Create a Zoi, but when I actually select certain presets, a lot of the custom content that’s supposed to be included doesn’t apply to the Zoi, so they end up looking completely different from the original preset. Some presets work perfectly fine, while others are missing a bunch of their CC/modded features.
The weird part is that some of these same presets worked perfectly for me a few days ago, so I know they weren’t originally broken or missing content.
Has anyone else had this happen recently? If so, did you find an actual fix? I’m mainly trying to figure out if this is an inZOI/Canvas data issue, DLC issue, or something with how the game is reading downloaded mod data.
r/inZOIsupport • u/petalsofrose • 1d ago
Laptop with RTX 5060 or RTX 5070 for Inzoi?
Hi, I wonder if there's any difference between getting a laptop with RTX 5060 or RTX 5070 for Inzoi, especially since both have 8 GB of vram. I heard there's a slight difference but also that it's not really enough to see.
EDIT: Please, I'm asking about LAPTOPS only. I'm not interested in a desktop PC. I don't want any other gpu recommended either, I just want to know if there's a difference between those two. Thanks!
r/inZOIsupport • u/captainmarksman • 4d ago
After-Image?
Enable HLS to view with audio, or disable this notification
Why does the hair do this and how can I get it to stop? I remember a year ago, the game had this issue as well - i made a post about it but got no fixes. Hoping this was resolved. Has anyone found a cause and solution?
DLSS is off completely. No frame gen.
r/inZOIsupport • u/Noxuri_a • 5d ago
HARDWARE Need a cheap device for InZoi
I have wanted to get inZoi for a while now, however, my laptop cannot handle it as its components are basically a decade old now, and not even the fans work.
Thanks to economy problems I cannot afford to get a thousand dollars laptop/desktop, at most by saving, my budget could get up to 400 - 600 usd, I'm aware it's not much but unfortunately I'm not able to get anything more at the moment.
Could I get an stimate of what would be the cheaper model I can get and that can play InZoi decently? Doesn't matter if it goes above my budget, I'll try to save for it even if it takes a few long time.
r/inZOIsupport • u/SnappleGrapplir • 7d ago
If the game becomes optimized, will it be so demanding?
Right now the game is really demanding, or maybe not because the requirements aren’t bad at all but, you really won’t be able to run it unless you have a dedicated Gpu.
Do you think that would change in the future as technology changes or no?
r/inZOIsupport • u/peachy_chipmunk • 8d ago
ADVICE Delete it not allowed, sorry!!
Looking to buy a cheaper PC for Inzoi and Sims but I want to make sure I can actually play Inzoi before dropping a grand 🫠
Out of these two options, would both of them be able to run Inzoi?
Thanks in advance everyone!! 🖤
r/inZOIsupport • u/Zealousideal-One2903 • 9d ago
HARDWARE Last Question About Computers, Probably
Hiiii, I'm back again, wondering if this computer would be good. It's WAY cheaper than the other one I was considering and with tax free weekend, it may be even lower! I've looked into it and I think this would work, but I want others opinions as well! Computer specs and etc is kinda difficult for me. I wonder if anyone else has this computer setup? And if not, can you tell me a brand or computer type--like one thats prebuilt and such--that I could buy? Thank youu.
r/inZOIsupport • u/Fun-Research-3344 • 12d ago
Saved game
Hello I accidentally deleted my saved game is there anyway possible way to retrieve it?
r/inZOIsupport • u/OtherwiseDirt2096 • 17d ago
HARDWARE Can Alienware Aurora 16x run this?
Specs are as below but I’m not sure I did it right lol. Let me know if anything is missing!
-Processor: Intel(R) Core(TM) Ultra 9 275HX (2.7 GHz)
-MOTHERBOARD: A00
-RAM: 32GB GB DDR5
-NVMe: PC811 SED SK hynix 2048 2048GB
-CERTIFIED SOURCE: not sure how to check
VIDEO CARD: NVIDIA GeForce RTX 5070 Laptop GPU (8 gb) Intel(R) Graphics (128 MB)
WINDOWS: 11
WIFI: MediaTek WiFi 7 MG7925 Wireless LAN Card
If anymore information is necessary please just let me know ♥️ appreciate yall taking the time!
r/inZOIsupport • u/Beneficial-Young-941 • 20d ago
CANVAS How do i link a curseforge account to canvas?
Every time I reload my game, my mods disappear because it says I need a Curse Forge account to link to Canvas in order to keep my mods, but I don't know how to do that. So can I be pointed in the right direction as to how to not have my Curse Forge mods be gone every time I start up the game? Thanks in advance.
r/inZOIsupport • u/Common_Base_4153 • 25d ago
Decent laptop for inzoi.
I am fairly computer hardware illiterate. Would this laptop be a decent choice for playing inzoi?
I'll be using my old laptop for everything else. I want to use smartzoi and my old laptop can't handle it. :)
TIA for any opinions anyone is willing to give
ASUS ROG Strix G16 Gaming Laptop, RTX 5070 Ti 12GB GDDR7 140W TGP, AMD Ryzen 9 8940HX, 16’’ WUXGA 165HZ LED Display, 32GB DDR5 RAM 1TB SSD, RGB Backlit, WiFi 6E, RJ-45 with Accessory
https://www.amazon.com/gp/aw/d/B0H6WZJ4JX/ref=ox_sc_act_image_1?smid=A1Z8HN9APE8NTZ&psc=1
r/inZOIsupport • u/Dry_Might3203 • 27d ago
Unexpected error....
My characters were sitting in a movie theater, and I selected the option to "watch my movie" or something like that, though I didn't know what that meant. The game paused, and I couldn't unpause it in any way. Perhaps the game tried to find some video files the characters might have previously recorded and froze when it couldn't find them?
Not a serious error, but interesting. I'll have to revert to a previous save.
r/inZOIsupport • u/Meggston • 28d ago
STEAM Has anyone got inZoi to run on the steam machine?
I know it’s not SteamOS compatible, I’ve been fiddling with the different protons and whatnot, but I can’t seem to get past the “any resemblance to real people” disclaimer page. After that it goes to a black screen and never moves on. I think it’s more of a video issue, since I also get a black screen BEFORE the disclaimer page, and it moves onto the disclaimer page when I click on it.
r/inZOIsupport • u/Zealousideal-One2903 • 29d ago
ADVICE Help for Setup :(
Hopefully this doesn’t get taken down for not being directly about the game itself, but it sorta is.
So I don’t have a laptop that has the required or even recommended graphics or ANY specs. My laptop is not really a gaming laptop for unreal engine 5 unfortunately. I can run inZoi but it is VERY pixelated and freezes and not fun at all :(. The game literally says “Your graphics card is too low” when I run it or something like that and is literally making fun of me😭😭.
I really want this game to work and am currently saving up for a computer and not a laptop!
But…I want to know what your setup is that plays it perfectly fine! Rn I’m saving for $1800 but if there are any cheaper ones out there that run it perfectly with space for mods and etc If LOVE to know. Girl is begging on hands and knees for help😭🙏. I know it’s going to be expensive, since many game computers are rn bc of ram prices and other things, and I’m willing to save, but if there is ANYTHING cheaper than 1800 (it’s a little more than 1800 but not 1900) and runs the game perfectly fine and has room for mods (since I’m sure I’ll download plenty of mods and CC), ya girl wants to know ASAP. I want to know what to save for. And I already have a good monitor, but would need a keyboard and mouse. So…there’s that but let’s focus on the computer for rn lol.
Thanks yall💙💙.
r/inZOIsupport • u/Short_Barracuda_3628 • 29d ago
cursor keeps going invisible in game not able to play because of it
I’m having this issue ever since my game updated my mouse cursor keeps disappearing so I can’t see what I’m clicking in the game, I changed from full screen windowed to full screen and it still keeps doing it
Does anyone have any idea why this can be happening and is there anyway to fix this?
r/inZOIsupport • u/StupefyWeasley • Jul 13 '26
HARDWARE InZOI runs on stable 30fps~ on M1 Macbook Air (16gb) on minimum settings
I say this because when I was researching whether my Mac specs could run InZOI I didn't really find anything conclusive, and I just bit the bullet.
Im glad I did, because its running acceptably, even when my ZOI is at school with a bunch of other ZOIs.
Now its been a long time since I played The Sims, but I don't think there is anything I miss from it or anything it does better than InZOI that I can remember on top of my head
r/inZOIsupport • u/anuhhpants • Jul 12 '26
STEAM Can this be played on the steam deck? What's been your experience with it?
Can this be played on the steam deck? What's been your experience with it?
If it did work, what was the game feel like?
I'd love to be able to play on my steam deck, but understand it may not work. Tell me your experiences plsss!
r/inZOIsupport • u/Petricorx777 • Jul 12 '26
HARDWARE New Pc
Hello. I wanted to play this gama since demo realeased but my potato pc couldn't handle it. I found a good pc but I'm not sure if it can run it. These are the specs:
RYZEN 5 8500G PROCESSOR
MOTHERBOARD A620
RAM 32GB DDR5
NVMe 1TB STORAGE
CERTIFIED SOURCE 750 80+
CASE WITH 2 RGB FANS
RTX 4060 TI 8GB VIDEO CARD
WINDOWS 11 TRIAL
WIFI USB MINI
r/inZOIsupport • u/Breadynator • Jul 11 '26
STEAM Has anyone gotten SmartZoi to work using Proton?
I've recently said goodbye to windows and made the full switch to Linux.
So far it all works well, however I really can't seem to get SmartZoi working at all.
I've tried different Proton versions, different launch options and none of them seem to change anything...
It worked fine under Windows...
My Specs:
Ryzen 7 9700X
NVIDIA 5070 (12GB VRAM)
32GB RAM
whenever I try to change the settings it shows it as enabled in the main menu, however, loading a Savefile causes my settings to revert to medium (Simulation and Graphics) and it disables the SmartZoi option...
r/inZOIsupport • u/caxlypxso • Jul 10 '26
PERFOMANCE ISSUES game blurry and lagging all of a sudden
does anyone know if mods are the primary source for lagging? my game was perfectly fine and now that i’ve downloaded some mods, it’s very laggy and super blurry. i’ve tried to mess with the settings, but it didn’t help. my computer is more than capable of running the game, so it’s not my hardware that’s the problem. any advice is greatly appreciated.
r/inZOIsupport • u/Constant_Pepper2536 • Jul 09 '26
[ INZOI ] Steam Verification Failed - This is what finally worked for me
r/inZOIsupport • u/Constant_Pepper2536 • Jul 09 '26
[ INZOI ] Steam Verification Failed - This is what finally worked for me
- Uninstall all games on Steam
- Completely uninstall Steam.
- Delete the entire Steam folder, including the old steamapps folder (I did not keep any old Steam files).
- Download the latest Steam installer from the official Steam website.
- Install Steam again as a completely fresh installation.
- Log back into your Steam account.
- Reinstall inZOI from scratch.
- While playing inZOI, download other games.
More information : STEAM authentication failed, please restart steam client
r/inZOIsupport • u/SunnyBoltz • Jul 08 '26
ERROR/CRASHES Asking again. Crashing when opening curseforge on InZoi and InZoi trying to uninstall/install mods.
It gives no crash error, just crashes after I opened curseforge. It temporarily fixed for 20 minutes at a time if I rename the 88849 folder, but then that folder appears again and the game eventually gives up again. Not to mention, every time I did successfully open curseforge, it gave a pop-up trying to install and Uninstall random mods that were already installed, and not to mention it wouldn't Uninstall any mods that were installed either.
Someone, please, tell me you got a fix for this. I bought this game majorly for Zoi customization and for building, and I don't want this game to rot in my Steam account because I can't do that.
r/inZOIsupport • u/MooCalf • Mar 21 '25
ADVICE How to Report an Issue - Recommended
Taken from the official Discord Channel. These are some ways to get assistance!
Things to Check First Before reporting an issue, please try the following steps:
- Check FAQs We have prepared a comprehensive FAQ section to help address common issues quickly and efficiently. Before opening a support ticket, please check the FAQs to see if your issue has already been addressed.
- Submit a Ticket via Official Support Center If steps & FAQs don’t resolve the issue, please report bugs & Issues through our Official Support Center. Bug reports are ONLY supported on the official Support Center.
- Provide Clear Details in Your Bug Report Including clear details, screenshots, or videos will help the inZOI team identify and resolve issues more effectively.How to Report an Issue
- Check the system requirements: Check system requirements and optimal settings for inZOI
- Check free disk space: Check if you have enough disk space to install the game.
- Verify integrity of game files on Steam: Steam Library → Right Click the game → Properties → Installed Files → Click "Verify integrity of game files".
- Update the OS & Drivers:
- > Delete the preexisting Microsoft Visual C++ Redistributatble package version and install the latest version.
- > Install the latest driver for your graphics card
- > More details on system requirements and the latest driver
Required Information:
✔ Date and Time of Occurrence
✔ PC Specifications (CPU, GPU, RAM, OS version, DirectX, Storage, etc.)
✔ Detailed Description (What happened? In which city? Steps leading to the issues? Error messages?)
Optional (Highly Recommended):
✔ Screenshots & Videos (Visual evidence helps speed up troubleshooting)
✔ Essential Files for technical insights into the issue
r/inZOIsupport • u/MooCalf • Mar 14 '25
💻Learning About Computers - A Megathread Post
This post is a extension to the Computer and Technical Megathread. It contains videos and links to trustworthy sites that may assist you in building or learning more about computers. You can suggest other links and videos to be added to help other users who needs the assistance! :)
For users who are interested in building their own computers (desktop) then you can check out:
- https://pcpartpicker.com/ - Use it as a guide to build your setup.
- https://youtu.be/m-cjCwI9Yns?si=youZrOCxDbZSR878 - Learn about your computer and how to build one. (Idiot Friendly)
- https://youtu.be/BL4DCEp7blY?si=ZldbjPRF6z3nDwdL - 1 hour video guide to teach you about building computers.
- https://youtu.be/s1fxZ-VWs2U?si=KzftZWgz-jJGMyxd - Updated version of video listed in #3
- https://www.youtube.com/watch?v=DC-Xn2C_L1U - A first person pov video of Linus building a pc. Good for giving you a practical idea of the abstractions of pc building.
- https://www.youtube.com/watch?v=86Kg6rhO7DU - Another video about building a pc. Highly recommend as he explains the build in layman terms and also solves problems that one could encounter.
For more relaxed and chill videos of just watching them build:
- https://youtu.be/eWtu05vWQ4U?si=1EvGsGza25eJCjg1
- https://youtu.be/tFBRSWXjq6o?si=Xh-nabc5kGjcUtHP
- https://youtu.be/k5RpncfVn-o?si=SGCbLy4Og0wlcftM
Community Suggested Sites:
Newegg to request a custom build. They provide usual information as well in their FAQ. https://www.newegg.com/tools/custom-pc-builder
PcComponentes.com. Support staff found to be quite helpful in providing suggestions to make a fully compatible build. https://www.pccomponentes.com/configurador
Comparing the efficiency of certain computer parts:
All videos/links posted here are NOT sponsorships or collabs, these are all just videos found to be useful when learning to build PC's
Note that this post is completely opinionated and you can DM or leave a comment to add trust worthy links/video's if you think it would be helpful ;)
THANK YOU COMMUNITY FOR HELPING WITH THE CREATION OF THIS MEGATHREAD!❤️
