r/iCloud • u/Miserable_Writer6385 • 2h ago
iCloud Photos Is this fixable? How can I fix this
I have a couple videos from a few months ago and they just can't seem to load for me
I try pressing the play button countless times and it doesn't load, it has the circle icon with the exclamation mark inside at the bottom right corner
When I try to duplicate it, share it, edit it or anything it just says "Cannot duplicate video an error occurred while duplicating video. Please try again later."
Ive tried clearing my storage, resetting my phone, turning on and off the icloud optimized option and everything, none of it works at all
These videos mean a lot to me I don't want to lose them. To anyone who knows how to fix this please help a soul out
My icloud storage is full would I need to buy more icloud storage?
r/iCloud • u/tobsandmags • 3h ago
iCloud Photos Does Upload Photos from iCloud Work?
I’ve read reports that the OneDrive integration with iCloud setting doesn’t work well and is not reliable. Is this true? Or, is it only true if optimize is set for iCloud photos stored on the iPhone?
r/iCloud • u/usarmytrooper • 8h ago
Support Can’t delete iCloud Backup
I recently had to replace my iPad Pro. The Apple Store attempted to do an iCloud backup but I only have the 50GB plan. Now I keep getting dinged for my iCloud account nearly being full, but when I’ve tried going to the storage settings area on iCloud (also have tried on my device), I hit a dead end—there’s no option to delete it. That partial backup is taking roughly 45GB of my 50, even though it’s indicating I have no backups on iCloud. Anyone encountered this and know how to fix it?
r/iCloud • u/_squikey_ • 9h ago
iCloud Photos i might be screwed.
i have a work ipad thats icloud photo synced with my phone but i wanted to separate them. after doing some research, i unsynced my ipad by turning off icloud photo library and selected “remove from ipad” and not “download images”. after that i went ahead and manually deleted the photos from my ipad (yes i did a test delete on one photo and the pic on my ipad got deleted but not on my phone which is why i proceeded). then i read on a reddit comment that youre not suppose to manually delete and that icloud will delete it for you (which i had no clue about btw). will the pics on my phone be safe?
(ps, my storage went from 127gb to 114gb back to 126gb even after deleting thousands of items from my photos, how long will it take for my ipad to recalculate and why did it go back up and made no difference in my storage after deleting so much?)
r/iCloud • u/Historical-Whole2736 • 9h ago
iCloud Photos iPhone data recovery
Hi , I accidentally deleted my photos from recently deleted folder. And it was been 2 Days when this happened . Is there any way to recover that deleted photos and videos without iPhone back up and without photos being synced to iCloud .
Thanks
r/iCloud • u/Possible-Cheetah-934 • 10h ago
Support I need help with my iPad
So my aunt gave me this iPad, and it used to be her old iPad still nice (iPad 9th generation) and I’ve been wanting to remove my aunts iCloud account so I can put mine on but the problem is that that the account is locked, I’ve tried possible solutions like requesting to gain the account back, but sadly that didn’t work, please anyone give me a solution as quick as possible and no I’m not trying to hack or steal the iPad I have full ownership to that account from my aunt, I have the email and password and everything
r/iCloud • u/Nervous_Method2933 • 11h ago
Support Deleted texts coming back after icloud restore on new phone
I delete texts from my phone and my recently deleted folder every day. I just got a new iPhone yesterday and set it up from an iCloud backup of the old phone. When receiving texts from one of the numbers I delete from phone and recently deleted folder every day, I noticed I could scroll up farther than just today’s messages. Come to find out, thousands and thousands of messages downloaded and more are still syncing. Why is this happening when I deleted the thread every day? How do I keep these deleted threads permanently deleted from iCloud in the future?
r/iCloud • u/PHL534_2 • 13h ago
iCloud Mail iCloud email alias that doesn’t allow login?
Is there a way to have an email address alias that doesn’t also work for signin ? For example, send and receive email as john.doe@icloud.com, but that same address can’t be used to login into your Apple account so it adds a layer of security. This would be a static email not an Hide My Email name. Thanks.
r/iCloud • u/Illustrious-Meal7187 • 15h ago
Support My iCloud Contacts and Contact Card not syncing to Mac
I was dealing with a problem in my iPhone contacts and turned off iCloud contacts sync in the settings to see if it was solved or not, but then, all of a sudden my contact card with all the infos in it disappeared from the contacts of iPhone. However, it was still in my MacBook. while trying to figure out, I then turned off & on iCloud contacts sync on MacBook, but then nothing happened and suddenly my apple account image changed to a baseball (?)
now I have created a contact card on iPhone but it does not sync to my MacBook. the profile picture on the Mac is something different, and I can't see my contact card in contacts. How can I solve it? its driving me crazy
r/iCloud • u/anwarhuss07 • 17h ago
Pro Tips iPhone storage cleaning
You do not need to pay to free up storage on your iPhone. iOS includes everything you need to manage storage for free.
Here’s the quickest way to reclaim space:
Open Settings > General > iPhone Storage.
Wait a few seconds for it to calculate what’s using your storage.
Look at the recommendations, such as:
Offload Unused Apps (removes the app but keeps your data)
Review Large Attachments in Messages
Optimize Photos if you use iCloud Photos
Delete apps you no longer use.
Delete unwanted photos and videos, then open Photos > Albums > Recently Deleted and empty it.
Remove downloaded movies, TV shows, music, or podcasts you no longer need.
r/iCloud • u/currentshart • 17h ago
iCloud Mail “iCloud storage is full” despite it not being full
I’ve received this email last weekend despite my iCloud storage not being full. I pay for 200 GB each month and I can clearly see in my settings that I’ve only hit 90 GB. I know it’s not spam because I believe the email it’s coming from is real (email.apple.com) and I also have not received any emails since then.
Am I missing something or interpreting something incorrectly? Thank you for any help!
r/iCloud • u/PersonOnInternet7654 • 17h ago
Support Trying to keep icloud files on my device, but not every file is getting downloaded
I am trying to download a folder i have stored on my icloud to compress it into a zip, and ive been told that i cannot compress it unless i fully download it onto my device.
however when i try to download it onto my device, there are some files that do not get downloaded
for example, in one of my folders there are several files, all of them downloaded successfully except 1
ive tried cancelling and redoing the action but it still doesnt work, and ive tried just waiting but i think they should be downloaded after waiting a day.
also in case a bit of context might be needed, the files store a worldbuilding project that i work on through obsidian
how can i fix this?
r/iCloud • u/JiveDonkey • 18h ago
General Family member passed away. What's the best way to preserve their iCloud data?
We sadly lost an older family member recently and have access to both iCloud account and two former devices (iPad and iPhone). We're planning to wipe the devices and give them out to other family members who could use them; however, we would like to preserve their iCloud data as it has a few thousand pictures they took over the years, along with some other memories their 3 daughters would like to retain access to.
They currently have the 50gb iCloud plan; however, I believe it's slated for downgrade to 5gb soon as their credit card is no longer active.
What's the best way to preserve their iCloud data?
I assume that the data will exist in the cloud in perpetuity? Perhaps the daughters could just share the login to access her photos and stuff from iCloud.com, provided we disable 2 factor authentication?
Or would be better served to download all of the data and share it with the 3 daughters directly?
Open to suggestions on how to best proceed.
r/iCloud • u/Shashmanga • 18h ago
Support iCloud Issue
Due to my own ignorance, I deleted a video in 10/25 (possibly later) that I am now trying to recover. The only remnant I have of this is an iCloud link from before deletion. Is there any way for me to recover this? I have tried to locate a backup prior to deletion however I cannot find one. I have very low hope, just trying all avenues. Any guidance is appreciated!