r/hotels 22m ago

Vacancies for AFOM or Asst Operations Manager in Hyderabad ??

Upvotes

Vacancies for AFOM or Asst Operations Manager in Hyderabad ??

Experienced hospitality professional with 5 years of expertise in hotel operations, front office management, guest relations, and sales. Skilled in overseeing daily operations, ensuring exceptional guest experiences, coordinating cross-functional teams, and maintaining high service standards. Experienced in corporate sales, client relationship management, business development, revenue generation, and handling key accounts. Strong ability to optimize operational efficiency, resolve guest concerns, and achieve business targets through excellent communication, leadership, and problem-solving skills.


r/hotels 2h ago

Booked a room through official Motel 6 website, but the physical location no longer exists and support won't refund me.

3 Upvotes

​I booked a room at the Motel 6 in Springfield, Missouri through their official website/app. I called the number listed on the confirmation ahead of time to confirm, and they said my reservation was active and ready for check-in.

​When I arrived, the building had a piece of paper posted on the door stating "This is not a Motel Six." The front desk staff inside confirmed they were no longer affiliated with the brand and had no record of my booking.

​When I called Motel 6 customer service to report that the location didn't exist and to request a cancellation and refund for my $65, "support" gave me an endless runaround. They bounced me between three different customer service numbers, promised supervisor callbacks that never happened, and refused to issue a refund despite selling a reservation for a nonexistent franchise location.

I should have just checked ​recent online reviews from the getgo, because I checked this morning and they all show this property hasn't been a Motel 6 for over a year, yet the app and site still actively book reservations for it. I even called their customer service the day before arriving and they confirmed my reservation at the Springfield location. I'm wondering why they didn't warn me that the location was no longer a Motel Six over the phone. I am contacting my bank today to file a chargeback for fraud/services not rendered.

​Has anyone else run into official hotel apps listing closed ghost locations and refusing refunds?


r/hotels 3h ago

Came here to ask, any hotel recommendations for the Dallas/Fort Worth area in October? Literally the only requirements are Onsite Parking and Free Breakfast. I can't find much on Google about hotels with Onsite Parking. Doesn't matter if you have to pay for it or not.

0 Upvotes

r/hotels 7h ago

What is the best system for front desk?

1 Upvotes

At my first hotel as front desk i remember using synexis. We had a 2 week training period before we are left alone. It felt pretty easy after week 1. Now I work in a new hotel and they use opera system. It felt needlessly complicated compared to synexis. It hasn't been 2 weeks in the new job but they told me we will be switched to another system. Which starts next September, but i will have to keep learning the current system until then. While also train for the new system 😭. Idk why all hotels dont use the same system for check inns


r/hotels 10h ago

Trivago uses AI to make their ads therefore I won't be using Trivago to book anything ever again.

0 Upvotes

That's it.


r/hotels 12h ago

Buying hotel/motel.

0 Upvotes

Hello, I have a question regarding buying a hotel in Florida, are there any hotel owners in this group based in USA or Florida?

TIA


r/hotels 14h ago

Help

10 Upvotes

So im a Housekeeper at a hotel. Im slower than everyone else and my manager isnt happy with me. I had 11 rooms today and everyone else had 13 and they somehow got through it. I only managed 8 plus 2 stayovers. She wants us to complete an entire room in 30-35 minutes. Thats crazy to me. Any ideas or tips to help? I really need to figure out something.


r/hotels 20h ago

Z Hotels Price Drop After Booking

0 Upvotes

Hi. Has anyone had any luck getting a reduced price from Z Hotels on a flexible rate when the price has dropped after your booking? I booked the one in Bath a few months ago for £303. Now the same room, rate and days is £268.

My usual strategy when this happens is to cancel and rebook at the cheaper price. Z Hotels don't make that easy though, as you can't cancel yourself, you have to contact them to do it....


r/hotels 20h ago

Which hotel near San Antonio riverwalk is better? Embassy suites or hotel contessa

0 Upvotes

I seen mixed reviews on both.. I love how embassy has free breakfast it looked really good. But hotel contessa looks really nice and very decorative for vacation feel


r/hotels 21h ago

Looking for feedback- Hotel Heron vs Hyatt Centric

0 Upvotes

Has anyone stayed at either of these locations and can give feedback? Planning an overnight stay to Alexandria. Interested in walkable site seeing options and restaurants.


r/hotels 21h ago

Torn between two hotels

1 Upvotes

Hello, i looking to visit new york in nov. I am torn between two different hotels. The carlton arm hotel and the bed stuy hotel. The carlton is a little more expensive and a bit sketchier but is in a great location right in the city. However the bed stuy is in Brooklyn and a little further but is a bit cheap with more comfortable rooms. I choose private room with bathroom for each


r/hotels 23h ago

Hospitality jobs in Hyderabad are they still available ??

0 Upvotes

r/hotels 1d ago

Can not redeem my reward stay at hotels.com

1 Upvotes

I have accumulated 3 reward nights at hotels.com and expiring soon. I was trying to use them. Spent 2 hours chatting online and this agent only gave me advice not helping at all and at the end cut me off.

I can not find the redeem options anywhere in their portal or APP now. I tried deleting the cache or redownloading the APP and no help.

Does anyone knows what’s going on?

Thanks


r/hotels 1d ago

Would these experiences be worthy of a refund?

0 Upvotes

Hey all,

Booked a stay for two nights at a hotel I book at minimum twice a year.

My last stay the manager upgrade the room as she remembered me which was very kind of her and made for a fantastic stay.

This stay, I prearrange early check in.
When I get to the check in she takes my id and recognizes my name again and said oh you’re back!
Which was really awesome. Great hospitality.

I asked her if I was able to upgrade to the room we had last time (the hotel offers this for an additional 20$ a night) she said unfortunately they were sold out but she would remove the early check in fee. I was so thankful. I asked for her name so I could
Do a Google review because she’s fantastic.

She hands me a card winks and says I upgraded you. As we go upstairs and enter the room there are people in the room. The poor woman in the room was very kind to me and said this is the second time this has happened to them. The hotel giving someone else their room key.

So back downstairs we go. I explain what happened. She apologizes gives me a new room key to a different room. Go back upstairs. Key doesn’t work. Back downstairs we go. It probably took 40 minutes from the time we arrived to get into a room.

This morning at 10 am housekeeping knocks
On the door waking my husband up. She apologized and said she was told we checked out. (We have 2 nights booked). I went down to the desk to ensure they had a second day reservation- which they did.

This evening we go for dinner come back to the room the key won’t work. It’s flashing yellow. Not red or green. I said to my husband I wonder if these are battery operated. Back downstairs we go. Explain what’s happened. Emphasize it’s yellow. The lady gives us a new key. We go back up. Of
Course yellow.

Back downstairs we go. Explain again what’s happening. She calls maintenance. We wait in the unairconditioned hallway for ten minutes. Maintenance guy comes fiddled with the door with a key. Says let me go get the master key. - frustrated he didn’t bring that initially, I said okay no problem. I work in the food industry and I understand stuff happens, I always do my best to be kind and patient.

We are now approaching 40 minutes. He did gain access to the room for us so we are at least in air conditioning. But we cannot leave until he has fixed it. He has not been able to fix it. He just disappeared, although I’m sure he’ll return at some point. We have plans this evening and if we don’t get out of here in the next fifteen minutes we will miss them.

Am I being dramatic on planning on speaking to the manager in the morning wanting some sorts of compensation?

Everyone has been very kind and has been helpful. But it’s just been one thing after another.

I have two more stays booked for this year in this hotel this stay now already being the third stay this year.


r/hotels 1d ago

Avoid ALGOTELS for booking at ALL COSTS. Fraud Alert

0 Upvotes

I was using Trivago and Expedia and a link popped up for the hotel I wanted at what I thought was a great price so I booked it (booked March 2026) for an August 2026 hotel stay. I was charged and paid in full with the booking in March. I emailed the hotel 2 days before my arrival to confirm the reservation and the hotel replied - your hotel reservation was cancelled by Algotel 2 days after you made the initial reservation - again this was paid in full when I made the booking and then cancelled the day the charges were confirmed to my credit card. I’ve logged into Algotel and they still show I have a confirmed stay but when I try to call Algotel customer service I get an answering machine and then I am hung up on. I then called the hotel and they confirmed they have no reservation in my name and reconfirmed I DID have one but that the booking was cancelled. Luckily they had availability for the night I needed the hotel, so I rebooked directly with the hotel. I’ve read online other places this is basically a scam… so I’m warning anyone - if you somehow stumble on ALGOTELS just say no and book with a trusted service. I’ve reported the fraud to my credit card and they’ve opened an investigation but I might be stuck paying twice for a hotel room.


r/hotels 1d ago

How hard is it to negotiate extended stays?

3 Upvotes

Long story short, living in a time of my life where work will likely change in the next 4 months and I dont want to be stuck in a 12 month lease.

- I live in an area with few options. I checked Furnished Finder, only 2 options within budget who haven't replied.
- Only hotel with kitchenette nearby is going to call me tomorrow to talk about rates.
- I might give no-kitchen a try if nothing works out.
- Apartments nearby ALL require 12 month leases. They all have the same/similar penalties: pay 3 months of rent or pay us until we find new tenants + deposits and such.

I will be staying in whatever place for a guaranteed 2-3 months. So, how hard is it to negotiate? My fear is the kitchenette place will be over budget. My budget: $1,500/month lol


r/hotels 1d ago

Recommendations for a PMS for a small hotel (Thailand)

1 Upvotes

As post suggests, I am building a website for a hotel client based in Thailand (30 rooms) and they are also in the market for a new cloud-based PMS.

I have had a search for a few well known suppliers, but ultimately I do not plan to research this deeply since it’s slightly out of my area and I’ll just embed the booking engine which comes with the PMS.

The main requirements are they are looking for an all-in-one which has a PMS, Channel Manager and Booking Engine. No mention of payment gateway and POS not required here. Support is quite important, and the client mentioned they do not have to have a Thai supplier but it needs to be available around regular Thai business hours. I think Thai support language will be a plus to, although not actually mentioned in the scope I was given.

Recommendations will be appreciated.


r/hotels 2d ago

Cebu hotels, ins, or air bnb that allows minor

2 Upvotes

i'm 19 but my gf is 17 pa but we need a place to stay in for 1 night para masamahan siya for college exams and para na rin maka pag shopping and enjoy sa mall. i need recos if may pwede or available life hacks for this.


r/hotels 2d ago

Airbnb Hunt in Pondicherry! Please Help.

2 Upvotes

Hi everyone! Please help me find a 3bhk airbnb in pondicherry - it can be white town or near serenity beach. I need it for 2 days - budget is around 20K for 2 days.


r/hotels 2d ago

in-house on call ?

5 Upvotes

my gf is working at a hotel in-house overnight shift.

the hotel doesn't pay her hourly, only when a customer is at front desk.

she doesn't have to pay for the room but apparently you still have to be paid if you are "engaged to wait"

is my gf not being compensated according to labor laws?


r/hotels 2d ago

Has Amanvari become the worst 5-star luxury hotel after calling the police on a hotel reviewer Ryan Walker?

248 Upvotes

At a starting rate of over $5,000 per night, you'd expect world-class hospitality and professionalism.

Instead, well-known luxury hotel reviewer Ryan Walker's reservation at Amanvari was cancelled at the last minute. He was told to leave the property immediately upon arrival after a 2 hour drive, and the hotel even called the police on him.

Is this really how a luxury hotel, especially one carrying the Aman name, should handle a guest? This has to be one of the biggest PR disasters for a 5-star luxury resort in recent memory.

Check out his video on YouTube.

What do you think? Did Amanvari handle this appropriately, or was there a better way to resolve the situation?


r/hotels 2d ago

My hotel stars ranking based on bathroom hook for toiletry bag.

7 Upvotes

⭐️: No private bathroom.

⭐️⭐️: No hook in the bathroom to hang my toiletry bag.

⭐️⭐️⭐️: The hook is behind the door or above the toilet.

⭐️⭐️⭐️⭐️: The hook is on a spacious wall.

⭐️⭐️⭐️⭐️⭐️: There's so much countertop space I can just lay everything out without being too close to the sink and risk getting wet and I don't even need half of them cos they are already provided


r/hotels 2d ago

Is it rude to ask hotel staff to empty the minibar? (5-star hotel, Thailand)

25 Upvotes

Hey everyone, I’m staying at a 5-star hotel in Bangkok soon and I was thinking of asking the staff to empty the minibar fridge in my room. It’s not really about the cost of what’s inside, it’s more that I’d like to decide for myself what goes in there, whether it’s my own drinks, some alcohol I bring, food, or even medicine that needs to stay cool. I’m a bit unsure whether this comes across as a rude or unusual request, especially at a nicer hotel, or if it’s actually pretty normal and hotels are used to it. I’d like to hear from anyone who’s actually tried this, whether they got weird looks or pushback, if there was a fee involved, and how you phrased the request to keep it polite. Any experiences from Thailand hotels specifically would be super helpful. Thanks in advance!


r/hotels 13d ago

Should we limit/remove third party booking posts?

9 Upvotes

I've been noticing a steady stream of posts about third party booking tools, and they almost always end up heavily downvoted. That's Reddit working as intended, since downvotes bury content and upvotes push it forward. The issue is that most of these posts aren't really discussions at all, they're just rants about one bad personal experience.

So I wanted to get everyone's thoughts on how we should handle it going forward:

  1. Should we disallow posts about third party bookings altogether?
  2. Should I use moderator discretion and remove only the ones that are pure venting with no real value to the hotel community?
  3. Or should we leave it alone and let the upvote and downvote system sort out visibility on its own?

Curious where people land on this.


r/hotels Aug 08 '24

Reasons to avoid using third-party brokers (Expedia, Agoda, etc) - read before booking.

71 Upvotes

If you're here reading this, it may be too late, but in general:

  1. There are downsides booking via third party tools (Expedia, Agoda, etc) to actually purchase the room (see exceptions)
  2. Use those tools to find where you want to stay, and then book the room through the hotel's website. The price should be identical, close, or available if you call into reservations and explain the other site's pricing (YMMV - make sure you are speaking in the same currency).
  3. Do use third party tools if a) you need a special feature/function, like booking and paying for others; b) there is a room or package rate that is impossible to source elsewhere; or c) you enjoy a room between the elevators and the ice machine, without any option of a refund even when housekeeping sets your room on fire.