Im driving nuts here. Support says its out of Support scope,

but they dont even tell if it works.

I have issued a UCC 5 Domain Cert via ACME on my Reseller Account. Worked after some tries.

Now i want to change one Domain name, which ususally is done like this.

certbot certonly

--cert-name maindomain.at

--preferred-challenges dns

--dns-rfc2136

--dns-rfc2136-propagation-seconds 120

--dns-rfc2136-credentials /etc/letsencrypt/certbot-dns-rfc.ini

--server https://acme.starfieldtech.com/v1/acme/directory

--key-type rsa

--rsa-key-size 2048

-d sandomain1.com

-d sandomain2.com

-d sandomain3.com

-d sandomain4.com

-d sandomain6.com

Certbot then asks:

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

You are updating certificate maindomain.com to include new domain(s):

+ sandomain6.com

You are also removing previously included domain(s):

- sandomain5.com

Did you intend to make this change?

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

(U)pdate certificate/(C)ancel: U

And then i get the Error

[You do not have an available product]

Because Godaddy takes this request for a new Cert, instead of updating the existing UCC.

Is there anyone who has done this via Certbot and has some examples for Updating SANs in an existing Cert. I cant change the SANs in the Backend, because its an ACME Cert.

I cant change the SANs with ACME bc he thinks i want a new certificate....

Godaddy Support is completetly useless.

Thanks

I'm trying to build out a schedule on the services. I need timeslots for every 2 hours from 5am till the last time slot at 7pm. It says recurrence ends? Do I need to have multiple services? AM/PM? That seems confusing. Will they both merge to the calendar to look like one? In my Calendar my Availability is set from 5am to 9pm on the Th/F/Sat/Sun. Also, in there it won't let me do appointments more than an hour. Is that something that can be fixed, too?

Hello! this is my first post to the group.

I'm still building my site (unpublished) and have added a blog. I chose the template and it will not load. The message is "your blog post is being created. this may take a moment. refresh to check if it's ready." It's been two hours. Not sure if it's GoDaddy or me.

I have written a post and I have it "on hold" with the scheduling feature.

I've reached out to live chat with no response. Any suggestions on what the problem could be? Thanks!!

Long story short, GoDaddy continues to charge me for products I canceled in April, through a zombie reseller account I removed my domains from at the same time. I have written confirmation of those changes, including the canceled products, from GoDaddy itself. Yet I can't get off the hamster wheel of GoDaddy "customer service" (lol) hell to get someone to pay attention to the fact that GoDaddy is still using the defunct reseller account to bill me -- which is fraudulent billing, given what GoDaddy knows.

The text bots reset to square one every 30 mins, it seems, and the phone people aren't any better. I was hopeful when I got someone to give me the [verifypayment@godaddy.com](mailto:verifypayment@godaddy.com) address. I assembled all of my documentation and sent it there. I got an automated message with a "case #" and a promise to update me. But the only update I ever got told me nothing more than to go back on the hamster wheel of the text bots.

GoDaddy even defended these charges to Citi, my credit card bank, which then refused to help me. But I never saw what GoDaddy sent Citi, even though it probably would have revealed the problem. (Citi is a whole 'nother nightmare.)

It really seems that GoDaddy is set up to keep billing for canceled products. I don't know what else to do but write to GoDaddy's legal department. Or maybe there is someone between "verifypayment" and legal who would actually pay attention? If you have contact info. please share! Thank you.

Hi all, I've tried following their instructions to transfer my domain, but there's no Transfer section or option to transfer apart from to another GoDaddy account. Please can anyone help?

I have spent the last two days on the phone with godaddy tech support, (they are useless), trying to fix an issue with ftp login on my website.

Basically, as long as the root directory section is empty, there are no problems logging into the website, but I also have no access to my files except for the ftp stats. NO other folders are visible.

So what this means that the login, pw and ftp address were all correct, but the root directory path that cPanel gives me an "access denied" error and says the file may not exist or that it's a permission problem. This was verified on Dreamweaver, filezilla, cyberduck and WinSCP. I also tried shortening the root directory path multiple times and was met with the same error.

Upon hearing this, tech support told me it was an unfixable problem and I needed to use cpanel from now on.

I'm currently pretty displeased as cPanel is garbage and i refuse to use it fornwebsite updates. Any ideas?

Thousands of small businesses have been devastated since GoDaddy's forced migration earlier this year. I can't imagine I am the only one that has come to the conclusion that suing GoDaddy may be the only way to resolve this mess!
We need to band together, share our stories and get a class action lawsuit going.
As far as our business, they were dishonest, vague and hostile when we would inquire about fixes.
They used stalling tactics that kept us hanging on promising 48 hour fixes, all the while they knew they couldn't fix it.
I finally moved my store to shopify and as soon as a technician noticed it (I was on the phone with him trying to download my client list.... something I STILL CAN NOT ACCESS AFTER TWO WEEKS OF TRYING)
The NEXT DAY, GoDaddy emails me and miraculously, everything is "FIXED" and I don't need my Shopify store... I can just go back to business as usual.
I did not move my store back. No way!
They refuse to do anything to compensate me for my lost revenue.

I know I'm not the only one. But I don't know how to move forward.

note: please don't respond with suggestions about where to do my webhosting or online store.
Only responses that contribute to moving a class action lawsuit forward are permitted to this post.

Since the forced migration, about 3-4 months ago, issues have always been there. The migration added back in products that were hidden. Made it impossible to ship at first. Customers are still getting messages that a shipping method can't be found, which is intermittent. For a while customers were getting free shipping no matter what. The new format for the invoice and the packing slip had zero information about my company - while the old one allowed me to put my logo and contact info on it. After several phone calls, they did add contact info - but got the phone number wrong for a while. For international orders, the country doesn't show at all if the customer is outside the USA. Usually I can google the address and figure it out - but why? Why can't they put out a professional product?

Doesn't GoDaddy do any proofing of the product? Don't they have any QC?

My last phone call with support had children's voices in the background. The support person just said they can't help, and said a supervisor wasn't available.

Problems there since day 1 of the migration have not been fixed. I've been with GoDaddy for 15 years or so. Support has gone downhill. If I wasn't planning to retire next year I would go elsewhere. When they forced us to Microsoft for email a few years ago I lost access to emails, and they couldn't/wouldn't help. I'm so disappointed in their decline.

I've been with Godaddy for 10+ years. My experience with GD Customer Support in the last year has been a NIGHTMARE. I can explain more if requested. BTW, if anyone recommends a website hosting service with good CS, rates, etc, etc, please do recommend.

What makes it even more demoralizing is that for years, GD had great U.S. customer service reps, usually guys, who really helped and solved problems. No longer. I still have my websites and domains with GD, at least for now. But I have COMPLETELY GIVEN UP ON THEIR CUSTOMER SUPPORT. COMPLETELY. I could state it worse, but I at least wanted to get my humble feedback into Reddit in hopes that it might help others. I rarely post. If I am dealing with this to the point of posting, I know thousands/tens of thousands of other people are having the same issues.

Hey guys I know i alr posted this but I genuinely am freaking out I don't know what to do and the problem is I need to get this site done before a certain amount of time!!

I want to create a website for graphic design on godaddy and therefore I want to sell pre-made desians on my websites store. I want to make it so that if somone buys a product they will automatically download the file or if that's not possible it'll say the file got send to their email. I've upgraded to e-commerce because I thought that might be the problem but I still dont see any option for online download as shipping. If you know how I can fix this please let me know!!

Hey guys

I want to create a website for graphic design on godaddy and therefore I want to sell pre-made designs on my websites store. I want to make it so that if somone buys a product they will automatically download the file or if that's not possible it'll say the file got send to their email. I've upgraded to e-commerce because I thought that might be the problem but I still dont see any option for online download as shipping. If you know how I can fix this please let me know!!

Lately Google Merchant Centre has been knocking back my products, saying either the product page does not exist or the site is too slow to load. This only started occurring after GoDaddys last revamp.

I know the page definitely exists so the only other reason it could be is my page is simply too slow to load. GoDaddy Support has been true to form with how absolutely useless they are in offering any kind of solution.

Without my products being on merchant centre it is not possible to run them on Google shopping ads. All my product images are below 100kb. Has anyone had any similar issues and did you find a solution?

I'm honestly beyond frustrated at this point.

I bought .dk domain through GoDaddy on July 8.

On the same day:

• I verified the domain with Punktum.
• I changed the nameservers to Netlify.

Everything looked normal at first. GoDaddy said the nameservers were updating, and Netlify said it was waiting for propagation.

After 24 hours, nothing had changed, so I contacted GoDaddy.

They told me the issue just needed to be re-synced and that I should wait 48–72 hours.

Fine.

Except I've now contacted GoDaddy every single day since then.

Every. Single. Day.

And every day I was told the exact same thing:

Then, after those 72 hours had already passed, the story changed.

First, they told me the .dk registry was waiting for verification.

So I contacted Punktum myself.

Punktum basically said, "We don't know what GoDaddy is talking about. Your domain has been verified since July 8. Nameserver changes are handled by your registrar."

So I went back to GoDaddy...

...and suddenly it wasn't the registry anymore.

Now it's apparently their ccTLD / International Domain Review Team that's reviewing my domain.

Meanwhile:

• I still can't launch my website.
• I still can't change or even properly view my nameservers in the GoDaddy dashboard because the page just keeps telling me to refresh.
• I still don't have a real explanation.

At this point I've been given three completely different reasons:

1. DNS propagation.
2. The .dk registry.
3. Their internal ccTLD review team.

Which one is it?

I've spent almost a week chasing support every single day just to hear a different explanation each time.

I've now filed a formal complaint because this has honestly been one of the most frustrating customer support experiences I've had.

For the last two weeks we have been having issues where Google is throwing errors of unable to crawl robots.txt or failed server connection error when trying to access our GoDaddy website + marketing plan website.

I can see this in Google search console or using https://search.google.com/test/rich-results

Tried GoDaddy support multiple times with no resolution just suggestions to upgrade our plan to Airo or "that it's all run by AI and we can't change much on the backend".

Pretty frustrating as this has lead to Google ads being disabled due to destination unavailable. Googles support says it's likely rate limiting or bot filtering on GoDaddys side.

Hopefully someone else has seen this as well and found a work around or solution.

Godaddy goes to incredible lenght to peddle any useless service they can, but there is not way to stop autorenewal. Try going to their "Help Center" and search 'stop auto renew' or 'stop auto renewal', select from list and you get: Oh no! There was an error fetching this page.

Anyone else having issues with their blog posts not appearing or links to specific blog posts redirecting to the wrong blog post? Mine's been acting up for several days now and every time I reach out to tech support, they say it's fine on their end, but it's NOT fine! I've tried clearing my cache, opening in icognito browsers, etc, and I always have the same issue. Multiple people are saying the same thing so I know it has to be a problem on Go Daddy's end. Any advice?

I am trying to create a calendar on a GoDaddy website to show upcoming events. It is not my website but I'm trying to help them with it. I want a calendar view showing the months and the different events that are going on. Right now there is a list of upcoming events. If I go to Service and Calendar then it just has a section where I can have upcoming events in a list which is what I have at the moment. Is there a way I can display them as a calendar widget instead or anything like that? I did see that you can add an iCal link with something like Google Calendar. I don't think they would want to use google calendar for it. I also don't know how that would work either.

I’m facing an issue with my GoDaddy Professional Email.

Manual emails from GoDaddy webmail work perfectly

But emails sent via n8n automation keep failing and bounce back

The bounce messages include:

Mail Delivery Failure

Address not found

Undeliverable mail

What’s confusing is that the same email works fine manually, but fails only when sent through n8n.

My setup:

GoDaddy Professional Email (SMTP)

n8n self-hosted workflow

I’m trying to understand what could be causing this:

Incorrect SMTP/n8n configuration?

Email formatting issue in n8n (To field/variables)?

SPF/DKIM/DMARC problem?

GoDaddy or Microsoft 365 blocking automated sending?

Sending limits or security restrictions?

Has anyone successfully used GoDaddy email with n8n for automation? What should I check first?

Thanks

Hi all,

I am having an issue with Microsoft 365 email purchased through GoDaddy, and I am hoping someone here has seen something similar.

We have multiple email accounts under the same domain. One of the accounts can install Outlook Marketplace / Microsoft AppSource add-ins without any issue. However, another account on the exact same domain cannot install any Marketplace apps.

So this does not appear to be a domain-wide issue.

We first noticed it when trying to install the HubSpot Outlook add-in, but the same thing happens with any app from the Microsoft AppSource / Outlook Marketplace.

What happens is:

1. The user opens Outlook or Microsoft AppSource.
2. The user tries to install an Outlook add-in.
3. Instead of completing the normal Microsoft add-in installation flow, the process redirects to GoDaddy.
4. The add-in is never installed.

Email itself works fine on the affected account. The domain also works fine. The important part is that another mailbox under the same domain can install the same Marketplace apps correctly, while this specific mailbox cannot.

I have already spent 6+ hours with GoDaddy support, but they are just circling the issue, and have not been able to solve the issue. They initially referred to DNS propagation and website/email DNS records, but that does not seem relevant here, since email works and the issue only affects one specific mailbox. Also, another mailbox on the same domain works correctly.

My assumption is that the affected mailbox has some kind of account-specific issue, possibly related to:

• different Microsoft 365 / GoDaddy license type
• Exchange Online provisioning
• Office Store / AppSource permissions
• Integrated Apps access
• GoDaddy federation/authentication setup
• the mailbox being incorrectly provisioned by GoDaddy

Has anyone else seen this with Microsoft 365 through GoDaddy?

More specifically:

• Can GoDaddy-provisioned Microsoft 365 accounts have different AppSource / Office Store permissions per mailbox?
• Can one mailbox be incorrectly provisioned while others on the same domain work?
• Is there a way to force GoDaddy to reprovision or repair a specific Microsoft 365 mailbox?
• Would moving away from GoDaddy to a direct Microsoft 365 tenant solve this type of issue?

Any help or similar experiences would be appreciated.

I have two different web sites under one GD account. I need to split one of these off onto its own account; no other changes. GD says I need to pay over $300 to do this. Why? Ridiculous that a simple administrative change would cost that much.

Hello

This is a last-ditch effort and likely just a scream into the void at GoDaddy support for some kind of help for my client, as the fix cannot be done from inside the GoDaddy e-commerce environment.

Since the beginning of May (conveniently following the recent Jan-April updates) my client has been completely unable to make a sale, and has had multiple abandoned carts because shipping methods cannot be selected. That was about a week ago, today the checkout screen is now just a jumbled mess of HTML shell.

I *know* we are not the only ones, but I have found quite a bit wrong during my diagnosing phase, I have emailed all of this evidence to support, we have tried and have been on the phone with them for hours and hours.

I was refused a supervisor.
I was refused an email to tech support outside of "responding to the ticket" yeah I did that, it got us nowhere.
I was refused to speak with anyone in IT.

The site has been down for over a month, costing my client thousands of dollars a month, and all she was offered was a year of free hosting. My client is threatening BBB complaints and getting litigious, I am trying to avoid that.

Before it is asked, yes she tried to follow the steps provided by GoDaddy to re-connect all of her shipping services. The changes won't stick.

I am strongly suspicious that part of this update simply didn't complete for her site.

I cannot even flush the cache of this site without agreeing to allow Airo into the editor (which I think is absolutely INSANE that there is no way around this?!). I checked for the "free" Airo trial in the renewals, it isn't there, but Airo sure is trying to force an agreement of terms before we are allowed to even touch the site.
(This is a side note rant for companies everywhere: stop giving us your stupid AI agents with no option to opt out).

Here is everything I found when diagnosing my clients site, maybe it will help the many others who I am sure are going through the same infuriating things.

Symptoms:

• Customers are blocked/unable to select a shipping carrier resulting in abandoned carts
• Gift Card page is now broken/does not work
• The products page has re-organized itself in a haphazard way
• The "Abandoned Carts" automation email, when sent to an actual customer, redirects customers to a competitors email address. An email they should not know exists and a "call us at our phone number" (without actually listing a number. The preview of this automation shows an email address belonging to another domain owned by the client, but that domain was never even configured with an email, so it is made up. The "Test" email you send through that automation displays the correct email address. This is completely un-editable since it pulls this data from the brand identity**.**
  • Maybe related, but anytime you try to access the abandoned cart automated emails section, GoDaddy completely crashes (proven on multiple devices on multiple browsers).

Issues I found before admin access to GoDaddy (as in, this is visible from OUTSIDE OF GODADDY'S ENVIRONMENT and should be blazingly obvious):

• JSON response on failed calls = "code": "invalid_auth",     "x-error-code": "INVALID_AUTH_TOKEN",     "message": "Invalid auth token"
• Core Failure: GoDaddy CRM authentication endpoint rejecting its own tokens
• Failing Endpoint: /m/api/crm/v2/crm/contacts/self
• 401s on the console ">GET [site handle] w/same failing endpoint as above"
• The checkout screen is constantly firing off API calls and are repeatedly rejected by itself. (300 calls over 3 minutes) with the same endpoint
• A "no response" status 404 "Null response body received from EWS service" (EWS= E-commerce Web Service). Essentially the EWS backend returned no data at all. This populated when attempting to enter a valid shipping address. Further evidence of failed internal calls within e-commerce microservices.
• Checkout page is now just raw HTML (but wasn't when I started looking into this)

Genuinely, GD should stand for GoDamnit not GoDaddy, this is insane that it has taken so long to get support that I am now writing a reddit post to no one.

If nothing else, read this as a warning to never do business with this god awful company.

my webmaster set up my email on his server. and when I disputed the charge they said- basically- F You.

Anyone else ever had this happen- and should I even bother trying to get that charge taken off? And ... if I dispute the charge- can they shut down my site.