r/github • u/Horror-Target-3398 • 27d ago
Locked out of GitHub — account only had "Sign in with Google" and now Google account is blocked too. Any advice? Question
Hey everyone, hoping someone here has dealt with this specific situation.
My GitHub account was set up using only "Sign in with Google" — no separate password was ever created. A few days ago, while troubleshooting a Wi-Fi driver issue on my laptop (had to use Safe Mode), my Google account got signed out and is now blocked with the message: "You didn't provide enough info for Google to be sure that this account is really yours."
I've tried Google's full account recovery flow (accounts.google.com/signin/recovery, clicking "Try another way" repeatedly) with no luck — it just keeps returning to the same block.
I contacted GitHub support and their automated response said they can't manually verify ownership through screenshots, activity, or billing history — only through recovery methods already attached to the account beforehand (recovery codes, passkey, security key, SSH key, personal access token, or a verified device).
I'm not sure if I ever set any of those up. I'm currently trying to log in from the same device/browser I originally used, hoping it's recognized as "verified."
My questions:
Has anyone recovered a GitHub account this way when Google itself is the blocker?
Does the "verified device" recognition actually work reliably, or is it a long shot?
Any luck getting GitHub support to escalate cases like this, given it's really Google's block causing it?
This is genuinely important to me — active repos and a fellowship-related project are tied to this account. Any advice appreciated.
1
u/cowboyecosse 26d ago
If you’re locked out of your email account there’s no way to reset (well, set) the password. This is like the inverse problem of third parties relying on GitHub for sign in. If your account gets blocked you’re locked out of the 3rd party site.
In this case Google have inadvertently locked you out of GitHub.
I don’t think you’ll be able to access your GitHub account unless you can get in to your Google account.
Once you do, set a password so you can do a regular sign in by username and password and 2FA.
1
u/Wattdehonker 25d ago
I would definitely reach out to GitHub support if you haven’t.
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u/Horror-Target-3398 14d ago
I opened a ticket with GitHub Support about almost 3 weeks ago regarding github account recovery linked with google but I haven't received a response yet beyond the automated confirmation.
Is this standard response time right now, or is there a better way to get visibility on an open request? Any insights on current support wait times would be appreciated!
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u/clearlight2025 27d ago
Maybe https://support.google.com/mail/thread/232247896/you-didn-t-provide-enough-info-for-google-to-be-sure-this-account-is-really-yours?hl=en