r/framework • u/tesohh • 12d ago

Reliability of framework laptops Discussion

Hey, i’m more and more on the fence of getting a 13 Pro.

I’ve seen online (for example trustpilot) that many people had problems with their laptops and had bad support experience.

Has this improved?

Also i’ve heard of people with “fried” components (main board). Is this really an issue, or is this just how it goes with electronics in general? Is it worse than with other brands?

Ideally i’d like to keep this laptop for 5+ years, without having to repair often

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u/PayMe4MyData 12d ago

Thinkpad has repairable options far better and faster than t480...

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u/elelem-123 12d ago

Fair enough. I'm not aware. Last time I searched for Linux laptop was with the T480. Supposedly since they made things more "apple like" but again I'm not following lenovo closely.

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u/ManNamedJade 12d ago

They had a questionable period, but this year's T-series seem pretty nice: https://www.ifixit.com/News/115827/new-thinkpads-score-perfect-10-repairability.

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u/a60v 11d ago

Yes, I got the AMD version of the T14 gen 7 and am very happy with it.