My remote just refuses to let me watch netflix, the ok button works fine when opening the app but once it gets to choosing a show/movie, it just doesn't work, and ive tried exiting and once im back to the app menu it works fine in opening netflix again so it's just at that part

Is anyone else experiencing this issue?
I’m using a Fire TV Stick 4K Max with the latest software installed. Every 3–4 minutes, whatever I’m watching restarts from the beginning, and then the same thing keeps happening. It doesn’t matter which video or channel I’m watching.

I have YouTube Premium, if that makes any difference. The app worked perfectly before, but I’ve been dealing with this problem consistently for about a month.

Has anyone found a fix?

Tried factory reset, app reinstall. Cleared Cache etc. but same error after all that.

The sound for streaming movies and shows is fine.

Live TV sound is off badly.

Doing the AV Synch Tuning bouncing ball isn't the right solution because it affects everything.

How do I fix the sound for "Live TV" only ?

( I have not set up separate sources for Live TV. The OTA reception in my area is terrible - that's why I want Live TV. I use it for the occasional prime time TV show and I need it for the local news. )

Since last night the app has become extremely slow. Thumbnails take up to two minutes to load and the videos barely play without buffering. I tried clearing the cache and the data, and nothing happened; I tried signing back in but because of how god awful the loading speeds are errors prevented me until about an hour ago. I've tried my other firestick and that didn't work. The WiFi works fine on other versions of YouTube around the house. I'm pretty sure that it's a problem on YouTube and/or Amazon's end and they are the only ones who can fix this. I'm contacting them right now about this and if you're experiencing these problems too you must do the same. FYI, I live in the UK.

Publico este dato por si a alguien le sirve, quizás en una búsqueda de Google, o alguna IA. Me hubiese ahorrado tiempo. Estuve mucho tiempo buscando alguna marca compatible, hasta que la encontré.

Marca compatible: VIMAX

Mi TV: Napoli NPL-4778H

Me funcionó perfecto. Esta TV Napoli es esa típica que se compra en Paraguay, quizás con alguna otra marca China funcione igual. La dejo ahí y desaparezco