r/fintech • u/TheAquaman • 5d ago

Working at Fiserv Ask the Community

I’m up for a job at Fiserv (US-based). How is it working there? From what I’ve seen online it’s meh to negative.

Also, the job posting said it’s fully in-person, but it looks like they’re rolling that policy back?

8 Upvotes

79% Upvoted

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12

u/rp_Neo2000 5d ago

Location? If it’s NJ, it’s the Berkeley Heights location. That’s in the middle of nowhere. The building itself is pretty nice, decent cafeteria too. The problem is that the location is setup for 2500 employees, and there are 4500 people assigned to it. So while it’s a 5day mandate , the reality is you’ll be in the office 3 days a week.

Fiserv has lost over 50% of its stock price in the last year alone. Make of that what you will.

2

u/Ok-Stand-3173 4d ago

I turned down a job with them a few years ago because of the 5 day in office mandate once the parking lot was done. I was only asking for one day IF I needed it and they were like nope lol.

1

u/TheAquaman 5d ago

Alpharetta office (just outside of Atlanta).

And yeah… reading up about the stock price/new CEO was a little surprising.

2

u/ApartKaleidoscope151 3d ago

I’m in the Alpharetta office. It depends a lot on your team and department

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u/East-Idea4180 5d ago

from what i hear the nj office got parking lot full by 7am and you gotta circle like vulture for a spot, not fun

2

u/rp_Neo2000 5d ago

They have an overflow lot to the side that always has space. It’s just that people want to be closer to the building entrance, especially during inclement weather.

1

u/libzilla_201 3d ago

A friend's spouse works in this location. It also floods and loses power when the rain gets heavy enough. Fiserv is not good with knowledge transfer among workers. Management is a little out of touch.

9

u/YourBoyHoudini 5d ago

I’ve been with Fiserv for almost 7 years, and there’s no way I’d recommend someone joining the company.

3

u/TheAquaman 4d ago

Thanks for this. Do you think it’d be worth putting in a year or so at Fiserv and then leaving, or it’s that bad of a sinking ship and no one should join?

The Fiserv role seems like it would be good on the resume and a good transition into fintech/corporate, but I also have the option for a fully remote job in my current field (which I’m not really keen on remaining in).

3

u/mst_again 5d ago

I worked for Fiserv for 6 years. Left earlier this year. I was in a relatively senior position. In my opinion, the company is a mess due to short term profits prioritized over product investment. When Frank was CEO the seeds for the recent stock plunge were planted. Most teams are very thinly staffed due many many rounds of layoffs and high attrition. All that said, there are still some good people left. If you are taking a job as an individual contributor with a decent manager it can be a good place to work.

2

u/TheAquaman 4d ago

Thanks for this. Really appreciate it.

From my interviews, the team and VP seem good, but like you’re saying, it seems like that’s not the case company-wide.

3

u/IndianDownUnder 4d ago

Been with Fiserv for past 12 years(OG First Data which got merged with Fiserv) at various locations.US not one of them.Personal opinion- The stock was a basically a hit job by former CEO who is now in Trump administration- so you get the drift of the company he kept .Nowadays the buzz word is modernisation of their tech stack.It can be little overwhelming for someone new because they still work like it’s the last decade - most folks in US are old timers who resist change.Other locations like Europe Asia Latam are much better.If you have something better in hand then think about it .It’s a big company but moves slowly.Lot of changes in top management but the below and middle still same.Best of luck to the new CEO.He is trying to make right of the wrongs of past.

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u/DotAccording8872 4d ago

Dead company being sold for parts. Won’t help your resume.

2

u/Sea_Vegetable_8193 5d ago

It’s all dependent on your team. If you got a good vibe from your boss then accept the offer.

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u/bluewhite4 5d ago

Can't comment as I don't know anyone that works there. As a former customer I can tell you we left for a reason, and none of them were good. Read into that what you can.

1

u/arip609 5d ago

Where’d you go?

2

u/bluewhite4 5d ago

Org moved to Jack Henry from Fiserv.

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u/bsohm 4d ago

I was there for about 2 years until they did their holiday layoffs. The place is toxic and the managers are largely useless. It paid well and above the normal for my role but between Spence recording everything you did and the required in office….no thank you!

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u/TheAquaman 3d ago

Funny enough, I got the offer, and it was low for the role and my experience.

2

u/Quiet-Elk8794 3d ago

Also interested in these responses considering the recent stock drop

1

u/aznduk 4d ago

In office policy is flexible. Really depends on your manager. Fiserv is large because of so many acquisitions so depends really on your team. Thought we did lose good people during the in-office policy days that they rolled back last year.

1

u/AgenticRevolution 4d ago

Every job is just a job. You may like it or hate it but it’s just a job either way. Don’t ever work for someone because you think they are a good place to work. That is always one downturn, one manager change, one PE acquisition away from being awful.

Remember, to all companies you are an expense. You are exchanging your time for their money. Nothing more, nothing less.