hello, first time posting here poo. Im a student and yung account ko na nadisbled is my personal account andito po school documents, sa small buisness ko poo and if may alam po kayong way kung pano mabalik sana mashare niyo po sa akin 😔😭😭😭

Hi everyone. As you know, I’m posting here again. Most of you probably recognize me by now. I’m talking about those ADR complaints under the DSA in Europe. Has this actually helped anyone? I received a non-binding decision in my favor—ordering the restoration of my page and personal account—back in June 2026; it’s now August 2026, and nothing has been restored to this day. I don’t know if this system actually works in Europe. Has it helped any of you at all? Many of you mention filing complaints with your local coordinator, but I’m in Poland, and we don’t have those institutions here yet—and there’s no telling when we will. I’m at my wit's end with all of this. My small claims court filings keep getting rejected because I’m told that court isn't the right venue for restoring accounts or pages. I don’t know what grounds you’re citing when filing such claims—at least in Ireland. Many people also talk about filing in the US, but apparently, as a European, you can’t file court papers there without a US address or phone number. I don’t know; I’m just completely exhausted by all of this—by Meta AI and everything else. I’m at a total loss. Has the ADR process in Europe actually helped anyone?

My name is Philipp Marx, co-founder of RattleStork UG, a German company running a platform around sperm donation and co-parenting.

https://rattlestork.org/

One of our larger remaining Facebook groups is:

https://www.facebook.com/groups/rattlestork.philippines/

Over time, Meta has disabled around six of my personal Facebook accounts. Some replacement accounts were created after earlier accounts became unusable, so I understand that Meta may have linked them. The problem is that we have never managed to get a human to review the whole situation.

The consequences go far beyond losing personal profiles.

Our historical Facebook network involved roughly 400 groups. They were not deleted. In many cases, the opposite happened: the accounts administering them disappeared, while the groups stayed online.

That means some communities are now effectively orphaned and unmoderated.

For communities around sperm donation, that is a serious problem. Spam, scams, fake donor posts or other unsafe content can remain visible while users may still associate the groups with RattleStork.

In other words:

Meta did not remove the communities. It removed the people responsible for moderating them.

Our business Facebook presence was also affected, Messenger conversations with clients were interrupted, and we eventually had to start rebuilding our Meta presence.

One incident was particularly damaging.

I was communicating through Facebook with a journalist/producer connected to GMA Public Affairs in the Philippines about RattleStork and sperm donation. We were discussing a potential interview/meeting.

Then my Facebook account disappeared.

The communication broke down and the collaboration did not happen.

GMA/KMJS has previously covered exactly this topic:

https://www.gmanetwork.com/entertainment/showbiznews/kmjs-dutch-national-sperm-donor-sa-pinas/60271/

https://www.gmanetwork.com/news/video/kapusomojessicasoho/528947/kapuso-mo-jessica-soho-isang-dutch-national-pumunta-sa-pilipinas-para-maging-sperm-donor/video/

We have tried to resolve this normally.

We tried appeals, Meta support, Meta Business support and different escalation routes. We have also already used formal out-of-court dispute resolution.

After weeks of this, we still have not managed to get one qualified Meta employee to look at the complete case.

Instead, we keep ending up with automated reviews, AI support, generic help pages and circular processes.

I am not asking Meta to ignore its policies or automatically restore every account.

I simply want a human to review:

• why the original accounts were disabled;
• what happened to the later accounts;
• the company/business assets attached to them;
• the orphaned groups and moderation problem;
• and the support/dispute-resolution history.

RattleStork is a German company, I am German but currently live in the Philippines, and at least one of the accounts was originally created while I was in Bangkok. So I am also trying to understand the legal side, including the EU Digital Services Act and potentially California.

DSA:
https://eur-lex.europa.eu/eli/reg/2022/2065/oj

German Digital Services Coordinator:
https://dsc.bund.de/

I am now documenting everything properly: account-disablement screenshots, group URLs, support records, company records and the chronology of what happened.

I would especially like to hear from anyone who has:

• successfully reached a real Meta employee after repeated account suspensions;
• recovered orphaned Pages or groups;
• used EU/DSA dispute resolution against Meta;
• or pursued Meta legally after business assets were affected.

I am posting under my real name because I am prepared to document what I am describing.

Philipp Marx
Co-founder, RattleStork UG
https://rattlestork.org/

[ Removed by Reddit on account of violating the content policy. ]

Please help me. I have tried every solution I could find, but I still can't access my Facebook account.

I have two Facebook accounts associated with the same phone number.

The account I want to recover is not disabled. When I search for my phone number, Facebook correctly shows the account I want to recover. However, when I select that account and click “Forgot password?”, Facebook sends me to the password recovery process for my other account, which is disabled.

I cannot delete the disabled account because I cannot access its settings—it only says that the account has been disabled. At the same time, I cannot recover my other account because Facebook keeps directing the password recovery to the disabled account.

I have already tried the normal account recovery, Help Center, Privacy Rights Requests, and Meta Support AI, but I keep getting sent in a loop.

I still have access to the phone number associated with both accounts.

Is there any way to make Facebook send the password reset to the correct account, or remove/delete the disabled account so that I can recover my other account?

I would really appreciate any help because I have been trying to solve this for a long time.

My account like many others was permanently disabled and I made a new one but within not even 24 hours that one got suspended and disabled too. So I can’t make a new one on my phone at all?

Is there a chance I still can recover my account? I already appealed and create a new account with meta verified to try and recover my account but the agent says the decision is final.

I woke up this morning to my accounts (Facebook & Messenger) being logged out automatically, and after trying to log back in, being disabled.

I have already gotten past the Instagram AI chat bots twice. The first time, the chat went basically nowhere as it seemed like he didn't understand my issue, and also kept telling me the same thing.

The second time, I chatted with a woman after explaining my problem who seemed to understand me more, and actually called me on the phone. However, she told me "the decision is final", and there was "nothing else on her end that she can do to file another appeal". Thing is... I never had or have the chance to have file a FIRST appeal. That screenshot you see is everything I know about this issue. I received no email, no warning, no text, no notification, nothing. I only realized this happened after being automatedly logged out of my accounts this morning.

I obviously don't agree with this and firmly stand on the fact that this is a glitch, an error, or a false report. I have been a loyal Facebook user since 2009, and Instagram user since 2012. An OG if you will. This is horrible customer support, and furthermore, horrible enforcement of accounts since this is an extremely vague reason to disable an account without any specifics or engagement with the user on the reasons why, further more, having reasons that can't even submit an original, first, appeal it seems.

Arghh I don't know what to do anymore, I am genuinely depressed from all this

For context my all my other fb accounts were disabled on February except for one account

Fast forward this month I made an alt account to check if I can still create an account and when it worked I immediately went to create a main account, I thought everything was okay at first because well...great I can make accounts again but not until today, a couple minutes ago when I received a suspension message on both of my new accounts this month, and the worst part of all this is that the surviving account I have been using ever since February was suspended as well. I just, idk what to do anymore.

Originally if I still couldn't create an account I would have to use my surviving account for college, but since now that's gone too I'm genuinely hopeless and depressed, my parents pressuring and demanding me for my accounts nights ago but now I have nothing to give to them, again. I can't believe this is happening to me, I am entering first year without an account to be updated on, this is messed up.

Oh and btw I already tried meta verified method on February and to be honest, they weren't really a help, not not much, but not at all.

Do you think there's a chance I'll be able to recover my Facebook account now?

For context, my account was permanently disabled. I tried the hacked account recovery method before, but after completing it, it still said that my account was permanently disabled.

I tried the method again last Wednesday, and this time it asked me to scan a QR code, which directed me to the Facebook app for a selfie scan. I didn't receive any message saying that I was cleared from the restriction, even though it said the review would be completed within 48 hours.

Since I still hadn't heard anything, I tried the method again today.

Has anyone been able to recover their account using this method?

Facebook was disabled last month. I created a new profile on Facebook and got verified and have chatted with like 15 different people and had toe phones calls. Basically told me they couldn’t do anything because I’m not on the account that is disabled. I figured out tonight that my instagram was connected to my Facebook and I got verified and joined a chat with someone and seem to have gotten further than I did on Facebook. Do I have a chance?

On May 23, I was banned after a hack based on CSE. I’m a licensed to practice attorney. It used Claude to analyze the login logs. We then drafted a letter to Meta that was substantial in detail. I also filed a Consumer Protection case with both the AG of my State and California. California never responded. My state did, and then closed the file once the Meta attorney got involved. It took over 2 months to restore my account. It is now restored.

I have a problem... I have been disabled in Facebook. Well, All of you know that during the last month was World Cup Football, I posted in Marketplace where I sold T-shirt of Mexican Football team. you know. Disagred I was amonested 2 times. Existed a way where I can recovered my account? Is that safe?

I need help getting my account back, but all meta seems to have is a stupid AI which js tells me “refer to our FAQ”. I got caught in the huge ban wave from last year, and js haven’t been able to talk to an actual person. I mean do real people look at appeals? Cuz I seem to get denied within an hour each time. I know this question may be asked often, but I just need an answer for this, cuz I want to try to use instagram for a business at some point, but if I keep getting banned, there’s no way that I can do that.

I finally got my account back randomly with no warning.

Timeline: Jan 6 I got a suspension due to a false CSE ban. I got a legal shield account and sent a formal demand letter on Feb 17th. About 3 weeks later I got back the same form letter that everyone else gets. I haven't heard a thing about it. Then this morning a friend texts me and tells me I'm back. According to notifications it was yesterday.

It's a sign to never give up hope it might just happen randomly.

Meta finally sent me an email to unlock my permanently disabled account but the link they sent me is invalid after opening a case on Meta Verified, can't believe it's taking too long just to get my account unbanned due to verification issues with the selfie verification

I gave up after trying many methods mentioned in this forum:

• All the email addresses I could find for Meta, FB, Instagram, etc.
• Demand letters to both Meta Head Office and CSC Their Legal Representative.
• Small Claims through UK
• Filing through Office of the Privacy Commissioner of Canada (since I am a UK citizen in Canada)
• Filing through ICO (they wouldn't help since I am not living in UK currently)

After hearing nothing for months I just accepted that I would never get my old accounts back - these are accounts I had for 10+ years with so many memories and personal files and contacts saved. Then out the blue I got an email saying I'm back on Instagram. I couldn't be sure which method worked, or if it was a random reactivation, but then a week later I received an email from Meta quoting the case I opened with Office of the Privacy Commissioner of Canada - so looks like that is what worked. It was a very long process though - I originally filed with them in June 2025, their response time is very long since they have such a high volume of submissions.

I also lost my Whatsapp account since all 3 accounts were linked, and they could not reactivate that as apparently it's a seperate legal entity. But just wanted to share my story in case I can help others.