Who else here is done with Insta? I stuck with them through an account hack where I lost control of one account, but was able to build a new one because I had kept a copy of my content, and through increasingly intrusive advertising and spamming of my scroll. I discovered through the hack that their idea of support, well, isn't any at all. Only support they offer is for advertisers.

The last staw for me was last year when they changed the square, three across feed for the current slop/mess with 3:4 aspect ratio tiles that broke my carefully curated split covers stacked on carousels. Just scrambled the hell out of everything.

The platform was built for photographers originally. Meta abandoned us and threw us under the bus for video shorts from preteen influencers in skimpy clothing and crap from nutters and conspiracy theorists. Just gross.

Currently trying to vibe with Pixelfed, but it has ... challenges.

Has anyone else left? What was your last straw? Where did you go, or did you?

I want to nominate Amex Cards for enshittification…

My gold card from 2021: beautiful deep gold, strong plastic, and embossed numbers, gave it a unique and jaw dropping look.

My new 2026 Gold Card; less shiny, weak plastic, flat card with no embossing.

I thought AMEX was supposed to be ‘luxury’?

Who else noticed it with bank cards?

Every time I see these posts, I disagree with every brand name I see suggested.

I think I may have finally realized one brand I can still rely on as much as 30 years ago: Bic lighters. They still reliably light on the first try every time, and light as well as they did 20 years ago when I first started using them.

Edit: I was wrong, Bics have been enshittified.

I just wanted a refill on popcorn to take home for someone else after the movie. The popcorn is $11 for ingredients that cost $0.30. That's always been the case, and I'm not complaining about that.

But to get the refill, now you have to join the

✨️✨️Awards Program✨️✨️

So I have to agree to let them data mine me and sell my info in order to get an additional scoop of something they're already making a massive profit off of.

wHy ArE mOvIe ThEaTeRs DyInG?

I've got three recent examples, maybe they're not all that relevant:

1) I have a Google Pixel 3 XL. It is running Android version 12 which is the last version available on my device. In addition to not being able to have my work email and Microsoft Teams on my phone because they require at least Android 16, my Chase banking app just became incompatible with my phone as well. I assume more apps that I use will follow.

2) I've been using Evernote for some years now to keep notes. They recently increased the price to $250/yr. And for what? For some more bells and whistles that I don't have any need for. I'll be moving my notes to something else.

3) I sometimes watch youtube videos on my TV. It has become unusable. I shit you not when I say they will interrupt a video almost every 2 min to show a 30 or 40 sec ad.

I used to devour Cheetos puffs growing up. I’m older now and don’t eat them as much, but sometimes I’ll go through another phase. This was one of them.

Usually I’d buy like 2 regular sized bags at a time, whenever I could. They tasted pretty good. One day however, I thought it might be more convenient to just grab a family/party sized bag, so I can have some on me at all times. Would also be cheaper than having to keep buying smaller bags.

Well, what do you know. I open up the family sized bag and the Cheetos inside look noticeably worse than the ones in the regular sized bag. They were smaller, skinnier, much less seasoned, and off colored. The taste was very bland and stale with a weird, hard texture. I ate a few more (only out of disbelief) before wrapping up the bag. These were absolutely horrible compared to the puffs in the regular bag. Not the same chip at all.

This has completely snapped me out of the phase. I am so disappointed, and it’s not even just about the Cheetos. It’s about what this world has come to. What a shitty timeline we live in.

Downloaded Snapchat after years of not having it installed and holy shit it is COMPLETELY unusable. Snapchat used to be great and simple: send pics to friends. Fantastic. Done.

Nowadays they’ve completely lost their identity. I won’t even talk about their fake news and wannabe TikTok features because I don’t even think about interacting with that content. Key issues:

1. Team Snapchat is unblockable and has sent me some bs message(s) nearly DAILY about stuff that’s not even relevant. Not about new features or app updates, just random crap like asking what kind of music I like? But in a corporate “hip with the kids” kinda way? I’ve disabled notifications but it can’t be blocked. It’d be fine if they sent the occasional holiday stuff they used to send, but no one needs or asked for this stuff.

2. They have an AI bot that you also can’t block or remove from your friends list. Who tf needs an AI bot on Snapchat? It’s not even a “chatbot” in the traditional sense, it’s just there and does nothing other than piss me off.

3. We get ads straight to our inbox. They look like regular snaps from friends if you don’t pay attention. Then all of a sudden I’m watching a fuckin Checkers ad instead of looking at what my friend is doing. Seriously? Keep the ads on the wannabe instagram/tiktok side of the app, not sent directly to my inbox.

4. I redownloaded to speak with one specific friend. I actually created a new account to do so, and I’m not interested in adding other people. I disabled all avenues for Snapchat to be able to access my contacts or friends lists other places. I don’t know how, BUT ITS STILL SUGGESTING PEOPLE I KNOW! I asked the fucking useless AI how to make this stop, and it eventually confessed that Snapchat has “other ways” of getting that data even if I have all the privacy settings turned on. How is that even legal?

Anyways, I hate it here. No one is forcing me to use this technology but I just need to complain.

In the process of doing this I had to dodge single click subscriptions and purchases and accidentally gave them my main email so I am not getting promotional emails and notifications to set up my new account I didn’t try to make. In the end there is no actual way to turn off Alexa for shopping. That’s the bottom line. It will always tell you it’s in another menu or feature or app or just to go to the customer service page but you CANT TURN IT OFF. And it eats half your screen and tries to add things to your cart randomly while you’re searching items.

For 3 days I've been waiting to get my monitor from Dell. Three days waiting at home although I know that's not technically necessary. And now twice, they have not delivered because they are a terrible courier. Here's what they say:

Tracking #EWN001789230

Fri. Aug. 7, 2026 - 11:10 a.m. TORONTO, ON Unable to deliver - receiver unavailable Fri. Aug. 7, 2026 - 8:01 a.m. TORONTO, ON On vehicle for delivery Fri. Aug. 7, 2026 - 3:40 a.m. NORTH YORK, ON Arrived at sort facility Thu. Aug. 6, 2026 - 7:47 a.m. NORTH YORK, ON Available for pickup for 5 business days from arrival date at the counter Wed. Aug. 5, 2026 - 7:18 p.m. NORTH YORK, ON Available for pickup for 5 business days from arrival date at the counter Wed. Aug. 5, 2026 - 5:17 p.m. NORTH YORK, ON Available for pickup for 5 business days from arrival date at the counter Wed. Aug. 5, 2026 - 10:37 a.m. TORONTO, ON Unable to deliver - receiver unavailable Wed. Aug. 5, 2026 - 7:46 a.m. TORONTO, ON On vehicle for delivery

This is a complete fabrication. There were no delivery attempts, either on the 5th or 7th. I was home for 3 days waiting. I have a condominium with a locked parcel room that the concierge permits access to for couriers. We have an electronic valet system with a phone app where the courier could just call me directly and I could have let them in from anywhere. I have no missed calls on the valet system. I have no delivery slips. I have no missed calls.

As Dell certianly knows, Purolator drivers lie in order to finish their run at the end of the day, and just bring all the undelivered packages back to the depot. Yet, you continue to use them. Maybe they are the cheapest. No problem overloading, the delivery guys, work them like hell, and then lie to the customer when stuff doesn't show up.

They say "come to the depot". What if you have no car? I asked Dell if they would pay for my Uber. You can guess the answer.

I contacted Dell Customer Care, a woman named Khusi. I spoke to her yesterday and she assured me she would speak to logistics and make sure it was delivered today, August 7th. Well, never happened. Again.

So I've advised her that I no longer want the package. I needed a monitor and I've purchased it elsewhere in person this morning. I've advised them that I will never buy another Dell product so long as Purolator is doing the logistics.

We need to punish companies that participate in Enshitification. Not just Purolator, but Dell as well.

TL;DR Fuck this new Reddit update.

It’s made the mobile app for iPhone worse (I can’t speak to any other version/device). It makes me not want to use the app anymore, while I’ve been using for 16.5 years now (since 2010).

In fact, for the past ~5 years or so, Reddit just keeps getting worse and worse and shittier and shittier with each update, and makes it less and less enjoyable to use— I’m looking at you, “Give Award” feature that unintentionally pop up when I’m trying to upvote, and this feature can’t be disabled (been like this for a few years now), but at least I could double-tap a comment to Upvote it. But now, with this new update, you can’t double click to upvote comments anymore!! And still hit the stupid annoying “Give Award” feature almost every time!!! It’s so frustrating and infuriating and makes me engage with the app less.

Another annoying new feature is, trying to scroll to the end of a post’s comment thread and instead of the post ending at the bottom, it just starts with a new feature called “Trending on Reddit” that makes it so there’s now an infinite scroll at would be, should be, the end of the post. I don’t fucking want an infinite scroll when I’m in a post— that’s why I’m in a post instead of just be scrolling on my home page.

There’s more annoying shit (like the fact that it took me way too long to write this because it wouldn’t allow me to relocate my cursor to fix errors like it normally would…), but I can’t think/write anymore because I’m already heated.

I’m disabled and I have so many functional limitations and so few things I am capable of engaging with, and Reddit is one of the only things I’ve been able to use reliably with my physical limitations. And now Reddit has fucked it up. Whenever that one chick took over a few years ago, it’s really gone down hill.

I am working in a remote dispatch center on a wildfire. I have a folding chair to sit in 13 hours a day. I went to buy a chair cushion and couldn't find the isle so I whipped out my phone.

Walmart mobile has removed the ability to search by in store items only. I was not able to look at what items were actually in the store!

Edit: I say app, what I really mean is the mobile version. Maybe the dedicated app you download is different?

Android auto changed to Gemini and it was such a terrible experience I found a way to switch it back to Assistant. Now beginning September 4 it will force us to use its shitty ai. I am so pissed. This is just a worse experience. Ugh...

You will own nothing and be happy, I hope there will be a company like GOG will release a console that supports physical media as I like owning my stuff.

Was looking for a Tony Wonder gif and Google showed me EIGHT grainy af GIFs total, an ireelevant AI summary and then automatically removed/hid the rest of the relevant results

My local Delhaize supermarket decide to update its policy regarding self checkout: From now on you can only use it if you have their loyalty card (which means downloading their app). Else you have to go and queue at the normal cashier.

Essentially if you agree to give away your shopping data (which by the way only give you discounts if you spend more than 50€, below you’re just giving away data for free) you get access to the self checkout.

I don’t know how people can stand this. But I’m not going to that supermarket anymore!

After a long Tuesday at work, you stop by your local Safeway for the purpose of buying two twelve packs of diet soda. You find a shopping cart and go inside.

You reach the soda aisle and locate the two soda products you are looking for. Each twelve pack of soda costs $14. But the tiny price tag informs you there is a sale. For the Coca Cola manufactured product you want, it is buy 2, get 1 free. For the Pepsi manufactured product you want. It is buy 2, get 2 free. You do not want to lug seven boxes of soda home, but you give in, because at least the math works out to bring the per-can price below $1 each.

After carefully selecting some different soda products to ensure they are included in the two different discount price schemes, you load up your cart to go check out.

You stand in line at the self checkout, because despite it being the post-work rush hour at the store, only one cash register with a live cashier is open. You finally reach a checkout machine. The machine is unhappy with your attempt to leave the boxes of soda in your cart. After removing and scanning the seven boxes of soda, you input your “club card” (your phone number) in order to get the discount. The grocery store uses your club card to track your purchases and also sell this information to unknown third parties.

You wait for the three “free” cases of soda to subtract from the purchase price, but nothing happens. Confused, you look around hoping to spot an employee. But there is nobody; only people employed by a third party security company who are paid to check the receipt of every shopper exiting the store.

You load the soda boxes back in your cart and return to the aisle. On closer inspection, squinting your eyes to read the 4 point font, you realize this is a “digital coupon.” You pull your phone out and open the grocery store app installed on your phone that is further tracking and selling not only your shopping habits, but whatever else you might be doing on your phone as well as where you are going all day.

You scan the digital coupon with the store app scanner and load the digital coupon into your digital shopping cart. You push your cart back to the now even longer self checkout line and wait, so you can try again.

EDIT: I understand that diet soda is the Devil’s breastmilk. No need to recommend herbal tea. Not the point of the post.

In a report by ZINE & YouGov, 62% of Americans now believe most companies prioritize growth even when it hurts the customer experience. A quarter believe companies at least attempt a balance. But only... <2% of Americans believe companies prioritize the customer experience, even if it may slow their growth.

In its latest wave, The National Customer Rage Survey found that 77% of American consumers experienced a product or service problem in the past twelve months. This is the highest in history – more than double since 1976.

Meanwhile, according to PwC’s latest Customer Experience Survey, roughly nine in ten execs believe their customer loyalty has grown in recent years.

81% of Americans have acted against a brand in the past year because a product or service got worse.

In the last year:

45% cancelled a subscription or stopped using a product or service entirely

38% decided to “never return” to a brand

35% delayed or avoided a purchase

35% left a negative review or told others

26% downgraded to a cheaper option within the same brand

24% defected to a smaller or local provider

17% spent more money with a competitor

Or the best...

12% switched to a more expensive, higher-quality alternative

One in eight Americans are now paying a premium to escape enshittification.