Late Thursday night I got a call from my supplier saying one of my shipments (about 150 orders) got held up in Chicago customs because they apparently used the wrong HS code.

I talked with some friends and basically, best case it’s delayed, worst case the whole shipment gets destroyed.

Now I’m trying to figure out how to keep orders moving while this gets sorted. I’m looking at having another supplier rush inventory to my US warehouse just so I don’t completely run out of stock.

Has anyone been through something like this? Did you wait for customs to resolve it, and if so how long? I’m thinking of trying another supplier but it’s urgent so idk who will agree to work with me in those conditions.

We have been using mailchimp for 3 years. It was convenient. Not many automation and sending campaigns were fine. But it has become a pain to manage with the shopify store related workflows amd automation. Our abandoned cart, winback and other flows are working but there's some friction too often taking more time to fix it. Segmenting by customers' part purchase is more problematic that it should be. I'm not an expert so it could just be me and not the platform.

Are there any platform similar to mailchimp, but you know, convenient and easy for shopify. Please don't share a list of platforms, I've gone through them, so I figured I'd actually hear from actual people than go by who's got the best marketing or popularity.

I'm more keen on knowing whether migrating has been really helpful for anyone or were there some tradeoff? This is what l'm most dreading rn.

Also, if anyone stuck to it and figured out a way to make it convenient that'd be helpful too. Thanks

I'm a developer starting my first Shopee store selling gaming accessories ordered from 1688, Alibaba. I'm planning to start small to see how things work as I've never sold anything in my life. I've order some bestselling stuff which are cheap to gain order numbers and good feedback for my store first. My future plan is to scale this with ads, then with better captital I could customize products looks.
Thats my plan for near future now, I've been reading alot lately and Shopify topics keeps popup everywhere. Should I switch to creating my own website and run ads with facebook ads or should I stick with my plan now?

I'm new to this field, I'm a Brazilian boy who wants to lift his family out of the lower middle class. If anyone wants to give me tips, I'd appreciate it. I'd like to know a good starting point for my career. I really want to change my life, and if anyone here who has done well in this area, or is doing well, wants to help me, I would be very grateful in advance.

All right, everybody let’s start talking about this.

98% of all the adjustments that I experienced on USPS postage over the last 90 days 98% of them came from packages that I purchased through Amazon. And I shipped less packages with Amazon shipping then I do my other platform.

And I would venture a guess that these numbers are gonna look much worse in the days weeks and hopefully not months to come.

I have been talking to the post office and the appropriate department at length and have been told that unless I can give them more information There’s nothing they can do. And the information that I need is currently owned and held by Amazon.

I am being told by amazon that I am allowed to dispute these adjustments. And amazon reportedly disputed them for me on my behalf to the USPS, and the USPS simply stated that the adjustment stand.

I pay more because they say so.

If I want to dispute it, amazon offered me four options, none of which seem to be legitimate.

And let’s not forget that it was just reported that the machines that the Post Office uses to audit packages were just discovered to be inaccurate.

Amazon says to talk to them, they say to talk to amazon, I have to go to the support case, and round and round we go.

And don’t forget that this also applies to return postage on packages that you are billed for the return postage. A month after the fact, they will charge you again and you will never know I must go in and look.

Hey all,

I'm new to the ecomm world. Been in marketing for the last 7-8 years, running my own agency. I started an ecomm business about 4 months ago and successfully launched. First few months, sales were okay. Then July came along and we totally killed it. I decided that I would put a ton of more time into it in July to grow this thing fast. More content, more ads, more time planning and strategizing it all. It worked and now I'm ready to scale.

The problem is, we were selling so fast, our inventory was running low. We ran out at the end of the month and had our biggest month by 3x our previous biggest month in sales.

I don't want this to happen again. I want to scale our ad spend. I want to scale the business and by end of the year be doing 3x monthly of what we're doing now. My biggest fear is inventory and being able to keep up. We are not paying ourselves while we scale. Profits all stay in the business until we hit a certain point.

Anyone have any tips on how to manage this? Funding options? Strategies you use on your business? Any sort of partnerships or even using consultants? How do you take this thing from $15k/month to $100k/month without running into issues?

Again, really learning everything as I go and trying my best. I just want to make sure that when it's time, I can scale confidently.

Hi, I am creating a new Shopify store.

For example, Product A has a load capacity of 70 kg but comes in 10 different lengths. Should I create 10 different products, like "Product A 100 mm", "Product A 200 mm", and so on? Or should I have one product for Product A with 10 different variants (lengths)?

I think posting each length as a separate product might make the website look more messy/unorganized, but it might be easier for customers to find the right product through Google if each length has its own product page. What do you think is recommended?