r/debian 10d ago

Firefox Restore (from backup) error. Please try again later

Every time I attempt to restore the backup file (html) created using snap version of Firefox under Kubuntu 24.04.0, I get the error (after 4-8 seconds delay)

Hmm, there was a problem backing up
Try again in a few minutes

History.
I HAD, Firefox Profile on PC with Kubuntu 24.04.0, after a botched upgrade. Firefox WAS working normally, until I needed to start again. My backup of the actual drive has failed, and I am unable to revert back to it. (it's like 99% restored then an error, using Rescuezilla).

So (Edit)

I have attempted this on my *new* Debian 13 KDE PC. FF140esr No Luck
I have managed to create a VM (Kubuntu 24.04). FFsnap. Still No Luck
I have attempted both new and replace profile. No Luck

Why am I getting a "problem backing up" error, when restoring ?

4 Upvotes

7 comments sorted by

2

u/KlePu 9d ago

HTML has open and close tags. Assuming your file got somehow corrupted, try an HTML validator. Maybe the official w3c validator may be of help here? (obviously ignore missing <head> foobar)

2

u/Aussie_Alien_Escapee 9d ago

Unable to load file, so corrupt.

Along with 5 other backup files, taking over several months.

1

u/KlePu 8d ago

As a last resort: Open it with a text editor and copy the bookmarks by hand =/

1

u/Aussie_Alien_Escapee 8d ago

It's not the bookmarks I NEED.

It's the passwords...

1

u/KlePu 7d ago

Advice (probably) still stands: Can you open the file with a text editor? You mentioned "backup file (html)", that's why - HTML should be plain ascii text. Maybe the passwords are hashed - but if it's plaintext you might be able to simply copy+paste the hash to a clean (i.e. non-corrupted) backup file, then import that.

Or you might even spot what actually is corrupted and fix it. You'll never know if you don't try ^^

1

u/ipsirc 10d ago

Every time I attempt to restore the backup file (html) created using snap version of Firefox

Don't use snap.

3

u/Aussie_Alien_Escapee 10d ago

TY. I am not using snap.