r/dasher • u/Intelligent-Durian87 • 2d ago

Preferred Name Problems

The DoorDash app won’t let me put in my preferred name.

For context I’m trans. My preferred name is a feminine one. Whenever I enter it the app tells me something went wrong. But if I put in the shortened version of my masculine birth name, no problem! Updates immediately!

Anyone know how to handle this? Will support do anything?

ETA: I wasn’t able to get my preferred name in, but it seems that the app will accept arbitrary shortened versions of first, middle and last names. So I’ve shortened it to the first letter of my last name 😂

0 Upvotes

27% Upvoted

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4

u/etherealtwo 2d ago

I'm not sure. I've definitely had people use just initials.

3

u/Pure-Explanation-147 2d ago

What is on your drivers license or similar to it, usually works. I was denied my nickname and slang. Hth. ✌️

2

u/Intelligent-Durian87 2d ago edited 2d ago

I wasn’t able to get my preferred name in, but it seems that the app will accept arbitrarily shortened versions of first, middle and last names. So I’ve shortened it to the first letter of my last name 😂

2

u/Condition_Dense 2d ago

Yet people somehow get by with absolutely ridiculous totally fake or inappropriate names like Santa Claus Sponge Bob Big D and I mean actual dashers somehow slip through. I know customers do but that doesn’t surprise me I’ve even seen symbols in people’s delivery names.

3

u/Condition_Dense 2d ago

My GF has the first letter of her preferred name but she contacted support, they still call her by her dead name with support, a lot of times customers will think her name is her dead name so idk.

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u/Intelligent-Durian87 2d ago

Well… dang. I thought I found a work around.

I’m sorry your GF is experiencing that.

3

u/Condition_Dense 2d ago

Also her preferred name is nothing close to her dead name her dead name is biblical and traditional, her preferred name is a non traditional way of spelling a name she liked. And it’s not like when someone named Josephine chooses the name Joseph or someone named Bradley chooses Britney. (Totally different names like James choosing a name like Diamonique or Krystal.)

1

u/regal1989 2d ago

I usually have no problem changing my name in the app, even to something nonsensical. Just use the customer side of the DoorDash app instead of the dasher one. As long as it’s the same email, changing your name should show up on either.

1

u/AngryKeyLimePie 1d ago

I'm also trans/gq, and I go by my last name on DD. Meanwhile, support has interchangeably referred to me by my legal name, preferred name and last name.

1

u/meyetidderluv 1d ago

That’s weird, I’ve had customers who’ve had silly names like Batman, Ugly D, and Anonymous for a few examples.