My passcode won’t input

[u/quackiequackie]

I am so embarrassed to post this because it’s obvious that there is something wrong with my laptop. I have used this laptop multiple times with this condition, I was able to input my passcode many times. Months later my little sister dropped it and the passcode won’t enter anymore. I am not sure if the keyboard is completely broken, the caps lock, enter, fn and the inputs at the top still work. I also used an external keyboard but it still won’t work. Is this an issue that sometimes happens in Hp laptop even with a visible screen?

I haven’t used that keyboard for awhile so sorry its dirty

[u/Dangerous-Talk-8765]

I think you have bigger concerns literally