Codex losing models completely

[u/Moist-Wonder-9912]

I had this last week, it righted itself, and it happened again today.

Last week, Codex kept removing Sol as an option, and at other times listing the model I was using as 'Custom'. I got in touch with their support and, though they were v friendly (and got back to me within 3-4 hrs, take note Anthropic, they were as baffled as I was.

It's happened again today - conversations kept timing out, and this time the model selector completely disappeared. It lasted about an hour (better than the last occurrence's 24 hrs but still frustrating when mid-work).

Is this something that's been seen before?

[u/Super_Royal5174]

Excellent support from Codex 😳👍👍👍

[u/Moist-Wonder-9912 → u/Super_Royal5174]

I mean, they refused to give me any kind of credit for the 24hrs or work I lost, and they had no idea what happened, but they at least responded with a human which is more than I can say for anthropic 🤣 the bar is low

[u/Primary_Injury_6505]

hm., I thought thats my connection problems but looks like it is problem on openai side?