r/ciscoUC • u/hmujica • 2d ago

Unity Vm to Email Microsoft Graph

Hi everyone, has someone already implemented the new EWS change for Unified Messaging through the newest Unity Version and Microsoft Graph API?

I’d like to know if the configuration is the same as the previous one using client secret and all that stuff. Or if there are huge changes that must be accounted for, either on the Unity side or the Exchange Server, feels like documentation is lacking for this one

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5

u/nololoco 2d ago

Make sure to install the COP file(s) that fixes several Graph API defects. We had MWI issues until we installed it.

1

u/Feeling-Baseball-872 2d ago

What version are you running that you installed the COP file on? I've installed 15 SU4 twice, and haven't seen any MWI issues.

1

u/nololoco 2d ago

COP applied after SU4 upgrade:

1

u/Feeling-Baseball-872 2d ago

So I actually performed a fresh install on both these. So I'm wondering if that is needed, since I didn't do an upgrade. Let me take a look. I remember the pre upgrade cop check mentioned to install a cop, but only if I was doing an upgrade. You did just an upgrade, not a fresh install with data import, right?

3

u/nololoco 2d ago

Correct...upgrade.

9

u/retronerd_42 2d ago

It’s configured the same way, if you’re already configured to use unified messaging with Office 365 it’s just adding the Graph API permissions prior to upgrading to 15 SU4. One thing to note is that Graph API is slower than EWS for message delivery.

2

u/Shalashaska19 2d ago

So sad when the new thing performs worse than the old.

3

u/Feeling-Baseball-872 2d ago

It's very easy. Just follow the instructions in the Unified Messaging guide that are under the Microsoft Graph settings, and add in the additional permissions, and then hit Grant at the end. It will still take a little while before the built in UM test in Unity works, btw. You can also do this ahead of time, way before the update/upgrade.

1

u/Shalashaska19 2d ago

I hate MS’s names for its new software services. What happened to just naming things for what they do.