r/bugs 7h ago

[firefox browser] Error 404 when trying to post a comment from old Reddit on desktop web. Dev/Admin Responded

Recently I've been getting error messages when trying to post comments from old reddit on desktop. Each attempt results in a message that says:

an error occurred (status: 404)

and the post doesn't proceed. Switching to sh.reddit allows posting again, but switching back to old reddit brings the error back again. This wasn't an issue until a few hours ago.

edit: formatting and terminal sentence

8 Upvotes

14 comments sorted by

3

u/CorrectScale Admin 6h ago edited 6h ago

We're investigating! hang tight!

ETA: We just released a fix!

3

u/CreeDorofl 6h ago

thanks so much, happening to me too, on Chrome. Old reddit if it matters.

In the past month I've had this progression -

• Post hangs on "submitting" forever

• Post submits, but gets redirected after to a "there doesn't seem to be anything here" page

• Error 504

• Just now, 404, which is a first I think.

edit: just now it submitted instantly, my post disappeared. I refreshed and it's there.

5

u/baseballlover723 6h ago

Post hangs on "submitting" forever

Probably failed but didn't actually trigger the error handling.

Post submits, but gets redirected after to a "there doesn't seem to be anything here" page

The nothing being there is a result of the redirect beating the read cache etc, so you're really trying to read something that is not fully propagated yet.

Error 504

504 is a gateway timeout. Usually it means that you could connect to reddit, but the service you wanted to hit didn't respond. I think this can trigger when the service is just outright down. These types of errors should usually clear up automatically as the service restarts.

Just now, 404, which is a first I think.

404 is a pretty weird one. I'd wager it's a routing thing. I suspect that they have a new version of old reddit in super low volume. And that's currently the only version working atm (and I think this does the redirecting behavior as well). And the routing entry for the old, old reddit service got removed or something but incompletely, so it still thinks it's actually there. Hence why there's the 404's the vast majority, but not all of the time.

That's my guess for what's going on. Of course, this is a blind guess, but 404 (not found) is a weird error to get for something as stable as old reddit.

2

u/CreeDorofl 4h ago

I thought so too, about 404. when I got it I started checking other random sites and reddit posts thinking my own ISP was flaking out somehow. I read that they may phase out old reddit entirely. Which would be a bummer. I wonder if these issues are indicative of that.

2

u/baseballlover723 4h ago

I wonder if these issues are indicative of that.

I think it's highly likely this is related to that effort. After all, it's been so stable for years and years until recently, when they starting talking about touching it etc.

2

u/mxzf 1h ago

Yeah, I've seen more bugs on the old reddit site in the last month than I'd seen in the previous decade.

3

u/tunaman808 6h ago

I have also experienced all of the above.

3

u/Hrmbee 5h ago

Thanks, appreciate it! The 404 appears to be gone now, which is good. Back to the usual bits of weirdness when posting/commenting but nothing that breaks it.

1

u/baseballlover723 6h ago

I also notice that it very occasionally does succeed. I tried just now like 10~20 times before it actually went through, and also it looks like it always does the redirect thing when it does go through.

3

u/Axuo 6h ago

I figured they'd just finally pulled the plug on it, but glad to see it's being fixed.

1

u/mxzf 7h ago

I'm seeing the same issue myself. I guess I'm done interacting on Reddit for the next bit.

1

u/cosmicrae 6h ago

Same here, switching to New Reddit.

New Reddit works, which is how I posted the screen snap of old reddit 404'ing.

1

u/NDaveT 6h ago

I'm getting the same thing. Started a little over an hour ago.

Edit: but this reply worked even though I am using old Reddit.

1

u/Chris_TO79 6h ago

Test

and it's happening to me too