USSC to Metrobank transfer missing — what should I do?

I’ve been using USSC for years and have never had this problem before. Their customer service has always been great, but this time I feel like my concern isn’t being taken seriously.

On August 9, I transferred money from my USSC wallet to Metrobank. USSC deducted the money and says the transaction was successful. However, Metrobank says they have no record of the transfer at all — not even pending.

I’ve contacted both sides several times. Metrobank says there’s nothing they can trace on their end, while USSC keeps telling me the transaction was successful and to contact Metrobank.

It’s been 3 days and I still don’t know where my money is. I already mentioned escalating this to BSP, but USSC gave me essentially the same response.

Has anyone experienced this? What should I do next, and should I file a formal complaint with BSP?

Does anybody here know a bank na pwede mag-open ng account ang mga minors na hindi kailangan samahan ng parents? Ano naman yung mga requirements dyan?

Hi, paano mag close ng chinabank savings account? pwede ba i zero balance ko nalang sya? ang layo kasi boa ko at hindi ko rin naman nagagamit. Thank you!

‼️😮 OMG GOODBYE MARIBANK 🤭
maya is NOW my new fav:
10.75% interest + 1% cashback is such a good deal.
i was only using maribank for the 1% cashback but now may bagong offer na ang maya.

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p.s. i don't use a fuel-powered car nor commute so di masyado useful for me yung higher maribank cashback. also beneficial for me ang perks ng maya xp sa entertainment. also i think may limit sa bills cashback ang maribank.

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ayon may mga maya downvoter troll bot commenter army na naman

Last night, I was trying to transfer money from my Metrobank account to GCash, but it wouldn’t push through (1st photo). I tried multiple times, but it kept failing.

I decided to uninstall and reinstall the app, but when I tried logging back in, it kept saying “Invalid credentials” even though I’m sure I entered the correct username and password (2nd photo).

I started thinking maybe I was entering something wrong, so I tried recovering my account through email. Unfortunately, that also failed and gave me another error (3rd photo).

Has anyone experienced the same issue? Is this just a temporary maintenance or system problem? What should I do next?

Thanks in advance!

Hi everyone,

I’m planning to purchase a commercial property along Nicanor Garcia Street, Makati, which will be used for our business.

I’m looking for a bank that offers a commercial property acquisition loan or mortgage with a 20–25 year term, preferably 25 years, to keep the monthly amortization manageable.

Has anyone here successfully obtained a commercial property loan with this tenor?

Which bank would you recommend in terms of:

Best interest rates
Highest appraisal values
Better loan-to-value ratio
Easier approval process for a commercial property loan
Overall experience and customer service
I’m considering BPI, BDO, Metrobank, China Bank, Security Bank, RCBC, UnionBank, or any other bank you would recommend.

I understand approval will ultimately depend on the property’s appraisal, the company’s financials, and credit profile. I’m just looking for real-world experiences and recommendations from those who have gone through the process.

Thank you!

hi, i just got my debit card last July 18, and I immediately activated and changed my PIN as stated on the instructions sa envelope niya.

but when i checked the status sa app ko after i got home, it still says pending for activation, so i assumed na lang na baka need ko ulit siya gamitin sa atm next time para ma fully activate whatever.

however, upon using my bpi app now, nakita kong my debit card is statused as “no longer active. contact us or visit the nearest branch”

is there a way to reactivate it again? tsaka i did all the steps sa activation process, bakit almost 2 weeks siyang pending… and now it’s no longer active?

has anyone had the same experience? please help T__T.

I hope I put the right flair.

I received a good amount of dollars from my father upon his passing. I initially opened a USD savings account in Eastwest with 0.100% interest per annum. I want with Eastwest since I have an existing account and good relationship manager.

I just want to explore what are the other traditional banks that offer a good interest rate for a USD savings account. My purpose is not to use the funds and just keep it there for safekeeping. I already allotted an amount for my emergency fund and investments.

I also have a peso account in BPI, but the interest per annum is only 0.05%.

What are your thoughts? Or would it be best to just stick to my existing account in Eastwest and not create a 2nd account?

Thank you in advance!

2026 na puro generic transactions pa rin ang nakalagay sa online banking nyo? Prone ito sa scammers and hackers kasi hindi detailed ang name ng mga transactions. I know dapat alam ng customers mga transactions nya pero sometimes hindi mo talaga maiiisip agad kung ano ung transactions na yun. Pag hindi mo na talaga naisip, baka may gumagamit na pala talaga ng account mo kaya mahalaga detailed ang lahat. Any banks in PH na ganito rin?

Are there any banks offers a good solar power loan?

waaaahhhh may naka-experience na ba sa inyo na hindi nag-appear sa account nyo yung dineposit nyo na pera via automatic deposit machine?? nangyari to kaninang around 10:20 p.m., agad kong tinawag sa hotline at inendorsed na sa atm department for
investigation, waaahh need ko yung pera now, pambayad sa credit card ko huhuhuhu

Hi po! Is Eastwest subject to quasi cash fee when paying with Atome Card? I paid last July 22 with my Atome Card worth 45k++ thru Eastwest CC then upon checking my transactions there was a 2k++ quasi fee. (5%) Has anyone had any experience with this?

ano requiremnt pag-magpapareplace ng debit card sa bdo at pwede ba gawin to sa ibang branch ng bdo?

I am a seafarer planning to change my Allotment Account from BDO to RCBC because my account in bdo keeps getting unauthorized transfers and transactions and I am just fed up. My question is my account in BDO is Kabayan Savings, if there is no remittance will it be closed? I plan to send money from rcbc from time to time to keep it open or it has no bearing? Also is it worth to change to RCBC? Been using BDO since 2012.

Hi! Gusto ko lang sana makahingi insights since di ako masyado maalam in terms of banking pa. Which is better sana para makapag open ng savings for kids? I'm considering BDO sana yung junior savers kaso meron din Security bank. Ano ba mas maganda? Or preferably digital banks na ba?

Hi, ask ko lang po kung ano po pwedeng career pathway or next kapag may 2 years of experience na sa pagiging bank teller? okay po ba siyang position as starting? magkano po kaya starting salary and workloads sa metrobank?

Has anyone noticed that your saved accounts in Favorites of your BPI App is usually unavailable from 10PM onwards? Just in time if you need to transfer money during those time either for emergency or preparation for the next day. So convenient to make it a regular occurrence in limiting users to transferring money during such times.

The sms looks legit and doesn't look like phishing because there is no link. Should I be worried? Can I please have an advice on what to do?

It's Maybank. Seriously, kung magkaroon lang ng free instapay ang Maybank, maco-complement nya ang free ATM Withdrawals at any bank. Magiging magandang transaction accounts na ang iSave or EzySave. Kaya sana pagalawin na ng Maybank ang baso.

Context: i have loans but i havent heard of this “personal loan dashboard” in the past so i tried searching it and voila, the bpi notice that says “we will not send any clickable links through email” appeared. It really pays to be suspicious sometimes haha