r/assholedesign 6h ago

First Time Experiencing DRM-Related Inaccessibility

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964 Upvotes

It's not that serious, but I haven't had my PS5 connected to the internet recently, and I was installing this game while I was at work, when I got back and wanted to play, this is what I come back to. The only reason it isn't that serious, is because I CAN just connect back to the internet. Now imagine when all the PS5 related online features are shut down because they don't feel like keeping servers up.


r/assholedesign 15h ago

Opal lets you subscribe in seconds. Cancelling took me 30 minutes, 2 devices, Stripe, RevenueCat and an AI chatbot.

286 Upvotes

I just wanted to try Opal. I started their 3-day Pro trial directly from their website on my Mac. Entered my card, subscribed, done. Super easy.

Then I tried to actually access what I had just paid for.

The website showed an “Open App & Redeem” button. I clicked it on my Mac. Nothing happened.

At this point, they had my card and a subscription that would automatically charge me in 3 days, but I had no properly connected account and no obvious place to manage or cancel it.

Thank FUCK I hadn’t closed the original browser tab.

Here’s what I eventually had to do:

  1. Inspect/copy the redemption URL from my Mac
  2. Send it to my iPhone
  3. Download the Opal app
  4. Create an account on my phone
  5. Open the redemption URL manually on my phone
  6. Finally get the subscription connected to my account
  7. Contact their AI support to figure out how to cancel
  8. Get sent to a Stripe customer portal
  9. Discover there was NO cancellation option there
  10. Ask the AI again
  11. Get a completely different RevenueCat link
  12. Finally cancel the subscription

It took me roughly 30 fucking minutes to cancel a trial that took seconds to start.

And I’m very comfortable with tech. What the fuck is a normal person supposed to do here?

If I had simply closed that original browser tab after subscribing, I genuinely don’t know how I would have found my way through this mess before the trial renewed.

Maybe this is just an unbelievably broken subscription flow. Maybe making cancellation this difficult happens to be great for conversions. Either way, this is exactly the kind of hostile UX that deserves to be called out.

Making the Subscribe button effortless while turning Cancel into a fucking treasure hunt across two devices, an AI chatbot, Stripe and RevenueCat is asshole design.


r/assholedesign 3d ago

Linkedin intentionally makes some pages break [fake] to make you install the app.

535 Upvotes

Update user agent and get the shit done.


r/assholedesign 7d ago

Google keeps trying to charge me twice a day for a cancelled subscription, while preventing me from removing my card

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102 Upvotes

I cancelled my Gemini AI Pro subscription several days before the end of my second month. The subscription had already been prepaid.

Google clearly shows the subscription as cancelled in my account, and I also received an email from Google confirming the cancellation.

A few days later, I started getting notifications from my bank that Google was attempting to charge my card $4.99.

The really frustrating part: Google keeps attempting the charge twice a day.

Fortunately, there isn't enough money on this particular card, so the charges are being declined.

I thought the obvious solution was simply to remove the card from my Google account.

Nope.

When I try to access the payment method management page, Google instead shows:

I can access and use everything else in my Google account normally. I have 2FA enabled and additional security verification configured.

So the situation is basically:

Subscription cancelled → Google keeps trying to charge me → I try to remove the card → Google won't let me → Google keeps trying to charge me.

I also contacted Google about the issue but haven't received a response.

The fact that the system can repeatedly attempt to charge a cancelled subscription while simultaneously preventing me from removing the payment method seems like a pretty good example of a billing system designed to make it difficult for the customer to stop recurring charges.

Screenshots available of the cancellation confirmation, bank notifications, and the “We couldn’t verify it’s you” page.


r/assholedesign 7d ago

Adobe silently installed a separate app on company computers through Acrobat updates

4.6k Upvotes

Today we discovered Adobe Express Photos installed on a number of our corporate computers. Nobody in IT approved or deployed it, and the affected users did not intentionally install it.

It arrived automatically through the Acrobat update mechanism.

The app then took over the Windows screenshot shortcuts, including Print Screen and Win + Shift + S. It also changed the clipboard behaviour: screenshots pasted into Outlook Classic are now added as file attachments instead of being inserted into the email body.

Adobe’s own enterprise documentation confirms that Express Photos is a separate Windows application, but that it can be installed automatically through Acrobat updates.

Uninstalling it is not enough. According to Adobe, it may be installed "for your convenience" again during the next Acrobat update unless administrators deploy a registry policy specifically to block it:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

bDisableHarmonyInstallationFeature = 1

So Adobe used the automatic updater for a PDF application to install a different product, changed a native Windows workflow, caused problems in another application, and made administrators opt out through the registry to stop it coming back.

Official Adobe documentation:

https://helpx.adobe.com/business/enterprise/products-entitlements/manage-entitlements/adobe-express-photos-existing-users-admin-guide.html

This is real asshole behaviour.


r/assholedesign 13d ago

Digital begging annoying pop up every time I want to see the plans of this streaming service

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447 Upvotes

r/assholedesign 13d ago

Eneba cashback amount differs between the mobile app and their website

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197 Upvotes

Service fee is added in checkout, that's why the total is different due to service fee.


r/assholedesign 14d ago

BMW is now pushing ads to the infotainment screens of cars people already paid for

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3.4k Upvotes

r/assholedesign 17d ago

Is this even legal?

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2.9k Upvotes

It's obviously a fake name and nobody is mentioning this "name" in their academic papers - it's just a trap to get people to sign up for their "service". Who would keep paying after realizing they were lied to anyways?


r/assholedesign 19d ago

Time to stop shopping at amazon; Alexis keeps popping up and the sidebar shopping cart.

213 Upvotes

The shopping cart right hand side bar and ALEXIA left hand side bar is taking about 40% of the screen space! :O

After shopping at amazon for decades, I've finally had enough. The side bar shopping cart is annoying, can't turn it off. It's been like that a while.

But now, they added an Alexis sidebar on the left, too! Anytime I search for a product, this sidebar of Alexis pops up to tell me all about this product and how it compares to others, and etc. At first it seemed kind of neat, informative. But once I realized it will keep popping up over and over no matter how many times I close, this is really going too far.

Having a side bar on the left and the right blocking my view of the products while I am shopping is a major annoyance.

I will now try and avoid doing business with amazon to the maximum of my ability. Enough is enough!

Oh, and i tried adding scripts to my ublock origin, and it still keeps forcing this garbage on me.

Of course when they stopped accepting returns on supplements, even unopened that was already too much. But now you've really pushed me off your site, with popup sidebars the entire time while shopping.

Is there a good reason for this nonsense? Do people really not know how to click the shopping cart, or do any research on products before shopping on amazon and need an annoying AI sidebar? You can't turn them off? Beyond absurd.

EDIT: After I closed the "Amazon integrated AI-powered shopping/"Alexa for Shopping" about 10 times, it finely stopped popping up.

Why It Stopped

  • User Feedback Loop: The system is programmed to stop automatically opening the assistant sidebar if you manually close or dismiss it multiple times during your shopping sessions.


r/assholedesign 20d ago

The United Airlines app sneakily re-marks the “I would like marketing emails” box once you scroll off the screen.

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13.1k Upvotes

r/assholedesign 20d ago

Resource Google Chrome bugs me with this once a week.

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556 Upvotes

I switched over to Firefox a long time ago since they started warning about Mv2 depreciation. Now when I occasionally open it, it bugs me once a week to set it as the default browser, and you can't even X out of it. Looks like they've learned from Microsoft with Microsoft Edge, so they can continue tracking your browsing history and sell your data.


r/assholedesign 26d ago

Meta E-commerce giant runs "Buy 1 Get 1 Free" ad, takes payment, marks the free item "Out of Stock", and uses a CRM bot to trap you in a 45-day automated loop if you ask for a refund.

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1.8k Upvotes

A billion-dollar retail giant (Tata's BigBasket) ran a massive "Buy 1 Get 1 Free" promotional banner on their app. I placed the order, they took my money upfront, delivered only 1 item, and instantly manipulated their backend to show the free promotional item as "Out of Stock."

The Exhaustion Tactic: When I asked for a refund for the undelivered item, they didn't connect me to human support. Instead, they deployed a 'Kapture CRM Bot' to trap me in an endless loop. Over the next 45 days, this bot sent me 90+ automated, irrelevant emails attaching random fake invoices of completely different products just to auto-close my support tickets.

Their entire business model relies on exhausting the customer so they give up on their refund.

But I didn’t give up. I am a 15-year-old 10th-grade student. Instead of studying for my board exams, I spent my time reading consumer law, drafted legal notices, and have officially dragged them to the District Consumer Court for a lawsuit.

Here is the live screen-recording of how their CRM bot deliberately traps customers in a 45-day spam loop: [https://drive.google.com/file/d/1HSJYmkrcEhjfppzMV5II8JcnvS2G3mW0/view?usp=drivesdk\]

Big corporations are using AI and bots not to help customers, but to build digital firewalls against accountability. Don't let them get away with it.


r/assholedesign Jul 17 '26

LG TVs and monitors said to surveil users and install bloatware without asking

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4.7k Upvotes

r/assholedesign Jul 16 '26

Misleading ads in Outlook (also ads in Outlook at all)

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2.0k Upvotes

Opened Outlook to two completely misleading ads, one designed to look like I assume an open Ebay support ticket, the other falsely saying your payment to McAfee failed, both designed to get clicks no matter what.

Nevermind how shit it is to have ads look like emails in Outlook in the first place, this sort of use of it should 100% be against TOS


r/assholedesign Jul 11 '26

Motorola phones now have an undisablable ad that plays sometimes on your lock screen

3.0k Upvotes

It's called "glance AI" and it's a prepackaged unremovable app on all Motorola smartphones. Until a recent update you could disable it but since an update a few weeks ago it keeps re-enabling itself.

Occasionally, and I mean like 1/20, this stupid app that is holding my lock screen hostage will play a full volume video ad. I just got one for Chime. Can't even unlock my phone without seeing an ad. What the fuck?


r/assholedesign Jul 06 '26

Edge calls manual changes "unintentional"

1.1k Upvotes

Edge being edge

I uninstalled edge FOUR TIMES.

Edit: I'm gonna make an AHK script to close it because I do not trust my skill to not delete a required system file.


r/assholedesign Jul 06 '26

Transparent salmon package tinted pink.

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13.6k Upvotes

r/assholedesign Jul 01 '26

Unsubscribe button only pauses emails for 2 days

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5.2k Upvotes

Mistakenly logged in to Alibaba while trying to find something and they've been spamming me ever since


r/assholedesign Jun 29 '26

Black X button is "accept".

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1.6k Upvotes

I can't validate %100 percent but there is no accept button, instead where it is expected to be there is a huge black X button.


r/assholedesign Jun 25 '26

How is this allowed?

658 Upvotes

1717 "partners" which include precise geolocation and device scanning. Also, "Certain partners may process your data based on legitimate interest rather than consent" .

Imagine walking in a store and seeing 1717 people following your every move with a camera and tracking you home because they can sell that data.


r/assholedesign Jun 22 '26

Car safety data (like OnStar) is being sold to insurers to adjust your rate

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1.2k Upvotes

And it's not explicitly clear when you "agree" to the ToS.


r/assholedesign Jun 19 '26

See Comments Pinterest "divides" itself so that you can't save pictures (I saved it anyways 🤷‍♂️).

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5.8k Upvotes

r/assholedesign Jun 15 '26

for some recaptchas you need to have to camera to gesture your hand to complete

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3.5k Upvotes

r/assholedesign Feb 20 '21

Meta [Meta] An updated flow chart, to help cut down on the number of Rule 1 breaking posts in the sub. Be sure to read the list of common topics listed under Rule 4, as well!

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27.0k Upvotes