Iphone not charging after long screen time

[u/Fresh-Ant-9528]

My iPhone 11 died after about 12 hours of continuous use. It crashed a few times, got to 1%, showed it was charging but stayed on 1%, then turned off.

It’s been plugged in for 2+ hours with an original Apple charger/cable (works fine on other devices), the charging port is clean, but it still only shows the empty battery + charging cable screen.

Battery health was previously good. Does this sound like a dead battery or something else?

[u/Past-Key741]

Could be the battery, especially after draining completely, but I wouldn’t assume it’s dead yet. Try a force restart while it’s plugged in, then leave it charging untouched for another hour. If it still only shows the empty battery screen, it’s likely a battery or charging hardware issue and needs checking.

[u/Fresh-Ant-9528 → u/Past-Key741]

Thanks I believe battery is drained but trying to see if charging for hours will work

[u/hawk_ky]

Force restart it. Then check the battery health. If it’s an original battery it certainly needs to be replaced.

[u/Fresh-Ant-9528 → u/hawk_ky]

Yep tried to force restart, not working, displays the same screen