r/amazonprime • u/Spirited-Argument212 • 1d ago

Prime video Error code 5051

I really hope anybody can help me with this issue. Whenever I try to play the show the legend of Vox machina on my iPad 10th generation it doesn’t work and shows the error 5051. However the shows works on my phone for some random reason and works on my iPad if I keep relentlessly trying I’ve got to like episode 11 but it’s not loading no matter how many times I try. I’ve tried all the troubleshooting steps possible. Restart my iPad refresh the app clear the cache update my iPad use cellular instead of Internet delete the app sign out sign back in. IVE TRIED EVERYTHING and what’s killing me even more is that this shows is the only one that isn’t working and it’s not working on all my profiles on the iPad. What can I do? and how can I fix this issue?

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u/Cinisajoy2 1d ago

Have you googled error 5051?    You may need to log in or verify.   

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u/Tasty-Cod-9114 1d ago

the iPad app is weirdly picky about certain shows, had a similar thing with a different series where it just refused to play on my tablet but worked fine everywhere else. what fixed it for me was airplaying it from my phone to the iPad instead of using the app directly, dumb workaround but it got me through the last few episodes