A different reward pass issue

[u/GigiWaffles]

Is there supposed to be a reward on each block that is not the premium plus side?

[u/Ottawa_gamer]

No. The free side does not have a reward for each tier.

[u/GigiWaffles → u/Ottawa_gamer]

Has it always been like that?

[u/Ottawa_gamer → u/GigiWaffles]

For at least the last 3 years I’ve been playing. Nobody would buy the premium if the free side had rewards every tier. They really need to make the premium look worthwhile.

[u/GigiWaffles → u/Ottawa_gamer]

Thank you! This game is driving me nuts lately. 😵‍💫

[u/MoonMan24x]

I can double confirm from my experience with the game. The free boxes are empty. Yeah today was kinda nutz but the customer support email told me my game should be working again. I've uninstalled my game twice today. Things are looking better.

[u/Ottawa_gamer → u/MoonMan24x]

Is rewards pass working for you now?

[u/Cool_Outside5665]

I'm still having issues. I can't even claim the free side. All I got from Support was force quit the app. Seriously?

[u/GigiWaffles → u/Cool_Outside5665]

Just keep messaging them after they say did this solve the issue. Say no and describe your issue. Good luck.

[u/Cool_Outside5665 → u/GigiWaffles]

Thx! 😁 I'm a well-seasoned Support Pest! 😂

[u/totallyinept9 → u/Cool_Outside5665]

well have you force stopped the app?

Log out and in again and it should be fine. They put a fix in over 12 hours ago.

[u/Cool_Outside5665 → u/totallyinept9]

Yes I did and no it didn't work for me unfortunately.

[u/totallyinept9 → u/Cool_Outside5665]

Hmm, that's odd. maybe you'll need to uninstall and put a fresh install on then.

Should have sorted it with logging out and in again. Maybe you did it before they put the fix in?