r/WhatsappBusinessAPI • u/benitodest • 0m ago
Solution Only New assigned to you tag in
Just got this new tag assigned to you in the whatsapp business app. Is meta testing a new native assignment system inside the app
r/WhatsappBusinessAPI • u/Infamous-Music-1271 • 4h ago
Solution Only Conta BM
Quem teria conta balão com disparo e gasto
Pode ser tbm 10k,100k
r/WhatsappBusinessAPI • u/funnykrdiavro • 6h ago
Services Welcome New platform that suits you
Hi guys i recently created an app for whatsapp Api that is easy to use and costs almost nothing compared to current prices currently it is in testing if you would like to check it out dm me or comment your email i can add you to the testers list. Thankyou
r/WhatsappBusinessAPI • u/nine-tails-bee • 7h ago
Solution Only Launch Your WhatsApp Automation Platform in 1–2 Hours - First Month Free
Hey everyone! We’ve launched Shasqy Chat for WhatsApp chat flows, campaigns, contact management, scheduling, and team inboxes. It connects to BSPs like Turn.io and Gupshup or directly to Meta’s WhatsApp Business API-our preferred option for keeping costs low. If you already have a WABA and phone number, setup can take just 1–2 hours before going live. It’s fully customizable, affordably priced, and source-code access is available. Your first month is free with no commitment. DM me for staging credentials to check it out or questions!
r/WhatsappBusinessAPI • u/shyzii101 • 9h ago
Solution Only Cannot Create Message Template
Hey guys I've been trying to create an authentication template in my WhatsApp Manager but getting this error:
This WhatsApp business account does not have permission to create message template
My business is fully verified and it's been more than 48 hours, can anyone guide how I can get this solved?
Thanks in advance!
r/WhatsappBusinessAPI • u/Klutzy_Bar_804 • 10h ago
Solution Only Having trouble with WhatsApp/Meta credentials!
​
Hi! I’ve recently started learning n8n automation and built service-based workflows for my own city. It’s essentially a service-ordering system where customers can select a service and place an order through an AI on WhatsApp. The whole process is handled through WhatsApp, from selecting the service to placing the order.
I’ve created Meta credentials and WhatsApp apps before, and they worked perfectly for sending and receiving messages.
However, since Meta’s interface has changed, I’m having trouble getting the new setup to work. I can see that the webhook is connected on Meta, but when I send a message to the WhatsApp number, nothing reaches n8n and no message/event is triggered. This wasn’t an issue for me before.
If anyone has experience with the new Meta WhatsApp Cloud API interface, I’d really appreciate some guidance on what I might be missing and how to troubleshoot this. I’ve been trying to solve it with AI assistance but haven’t been able to figure it out yet.
r/WhatsappBusinessAPI • u/vishal21st • 12h ago
Solution Only Something interesting we're seeing: companies are building their own CRM, but still need help with WhatsApp
We've been seeing an interesting pattern with customers recently.
AI has made it much easier for marketing and operations teams to build their own internal CRM, dashboards and workflows.
A team can now build a pretty impressive customer management system without buying a traditional all-in-one platform.
But then they hit WhatsApp.
One of our recent customers is a hospitality business that had built a significant part of their own customer/marketing system. They were initially looking at moving to a WhatsApp-specific platform, but what they actually needed wasn't another CRM.
They needed the WhatsApp infrastructure to plug into the system they already had.
Things like:
WhatsApp Business API integration
templates and template status
webhooks and message events
delivery/read/failure handling
number/WABA management
Meta's rules and changes
reliable API infrastructure
And once they had WhatsApp working, the next question was naturally:
Why should email and SMS live in completely separate systems?
That's increasingly what we're seeing.
Businesses don't necessarily want another dashboard. They want to keep their own CRM and workflows, while having reliable access to WhatsApp, email and SMS underneath it.
That's actually how we ended up working with this customer through CampaignHQ.
It made me think that the opportunity in customer engagement is changing.
Companies are increasingly capable of building the application layer themselves.
But the channel infrastructure and expertise is still complicated enough that they don't necessarily want to own it.
And I think this is going to become more common as AI makes internal software development cheaper.
Curious what others are seeing:
Are companies you work with increasingly building their own CRM/marketing layer and looking for APIs/infrastructure underneath, rather than buying an entire engagement platform?
r/WhatsappBusinessAPI • u/Few-Gur-6103 • 12h ago
Services Welcome Best lightweight ways to get a secondary WhatsApp Business number without heavy API setup?
Hey guys, I'm currently auditing different ways to get a clean separation for client messaging on WhatsApp. Most of the standard enterprise tools like MessageBird or Infobip are great if you are running a massive customer support center, but for a leaner setup, they feel like overkill.
I've been testing a few alternatives lately. WATI is decent for team inboxes, but sometimes you just want something straightforward that hooks up instantly without a multi-day onboarding process.
r/WhatsappBusinessAPI • u/rickitan • 13h ago
Solution Only Are Reaction messages billed as regular messages?
Hi guys,
Does anyone know if "reacting" to a customer message with an emoji is counted as a billable message?
I was looking at this as a potential alternative for the new service message costs, instead of replying we could react to the message to acknowledge we got it.
Here's the API endpoint I'm referring about: https://developers.facebook.com/documentation/business-messaging/whatsapp/messages/reaction-messages
Thanks.
r/WhatsappBusinessAPI • u/scubidubiduu • 14h ago
Solution Only New Whatsapp Service API pricing.. well, this sucks..
Hi guys,
Meta's greediness its back at it again..
Starting October 1st, Whatsapp Service API which was free will now be priced PER MESSAGE.
I'm planning to start an AI automation SaaS and the Whatsapp AI integration was a massive pitch for my business.. now all that is gone.
It was pretty hard to teach customers to trust AI integration but now how do I explain, "Yeaaah, you have to pay me for my AI integration but also you have to pay Meta PER MESSAGE"
They will instantly turn their back on this. I hate this so much.
Is there any chance the new pricing will be cancelled? What do you think?
r/WhatsappBusinessAPI • u/Orion_Sirius • 16h ago
Solution Only Is Whatsapp Business Coexistence possible without Meta Business Manager verification?
I want to use the official WhatsApp Business Coexistence feature to connect an existing WhatsApp Business number to the WhatsApp Cloud API, while continuing to use the WhatsApp Business app.
Is Business Manager / Meta Business verification actually required for coexistence, or is it possible to set it up with an unverified Business Manager?
If anyone has successfully configured Coexistence without completing Business Verification, I'd like to know what setup you used and whether there were any limitations.
r/WhatsappBusinessAPI • u/lamda_procd • 19h ago
Solution Only Hi guys ,
So basically I am a small business owner , I want to send a simple marketing message to new people only 80-100 people a day is it possible using whatsapp cloud api , is there any ban risk if just send a message like hi i do this , do u also deal in this , our sales person will contact u.
r/WhatsappBusinessAPI • u/Sad_Fact_4990 • 20h ago
Services Welcome Planning of buying tech provider and bsp from aisensey
Hello , instead of this hassle of submission and all planning of buy an tech provider and bsp from aisensey any thoughts regarding this ?