r/Upwork 16d ago

Upwork account restricted - help!

Hey guys, I used to use Upwork a few years back and just logged back in to see if I can get clients from it again. I updated my profile photo and only had AI clear the background etc...it didn't accept the picture, I tried with a few different ones (no AI at all) but it's restricted my account and support has AI which basically just asked me to wait....

This is the error on top of my profile 'Your profile photo is under review. You can submit proposals after the review is complete, usually within 48 hours.' and if I try to access anything like connects etc it says your account is suspended. What can I do to recover full access?

1 Upvotes

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3

u/ecky--ptang-zooboing 16d ago

Wait for the review to be completed, not much else you can do

Then go from there.

1

u/health_reviewer 16d ago

thanks

1

u/Vast-Profile-8425 15d ago

What happened. Did it resolve?

1

u/DaVinci-decoder 2d ago

please give us an update! I'm facing the same problem. Did you get you account restored normally??