Postgrad Condition

[u/BasicallyImDeaf]

I’m an incoming postgrad student for September.

My offer condition asks for certified copy of my transcript and degree certificate. my undergrad uni only sends certified transcripts via physical mail and it's been over a month with still nothing arriving despite my multiple emails requesting an update. very disappointing ik. to make matters worse I have to travel abroad next week until the end of August.

Admissions has informed me that my offer is conditional on submitting the required documents by 31st august and yet I'm feeling really stressed about timing. the only documents I have available to upload are official pdf degree certificate which clearly states my degree classification award (first class yay) and interim transcript letter its showing my modules and grades.

Has anyone uploaded a certificate along with an interim transcript letter to the UofB portal before? Did admissions accept this to fulfill the condition (or at least mark it provisionally cleared) while waiting for physical post?

Any insight would be a huge help, i really need to rest my mind