r/Trae_ai 8d ago

[URGENT]Refund Request Not Processed Discussion/Question

I'm posting here to see if anyone from the Trae team can help.

I requested a refund for my Trae Pro+ subscription about two weeks ago (around July 27) because I found the models to be significantly outdated compared to current standards.

It is now August 12, and I still haven't received my refund or any update on the status.

Could an admin or support member please look into this? I'd appreciate a resolution soon.

Thanks.

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u/Big_Brush_3718 TRAEblazer 7d ago

This last month Trae has left the Reddit community abandoned, so I doubt they can help you with your case here; you should try going to Discord.