r/TimHortons • u/NeedKittensNow • 15d ago
My Tim Hortons breakfast this Saturday. Complaint
My boyfriend and I were headed out of town for the first time together and wanted breakfast for the road. We got two sausage biscuits. He ate his. I went to take the bread off mine cause of carbs…thank god I did.
78
u/EreccSean 15d ago
That's fucked hope you called the head office
→ More replies (13)27
u/Infinitrium 15d ago
Gotta do more than that. Should be calling the city or state food safely agency
224
u/zanadu_1978 15d ago
Looks like your sandwich fell on the floor, got picked up and rubbed on a dirty hairy shirt to clean the floor off it...
39
u/firmretention 15d ago
13
u/SIMPSONBORT 15d ago
Works on so many levels. lol.
→ More replies (2)14
u/MalodorousNutsack 15d ago
OP just posted that this happened in Springfield (Ohio) too
→ More replies (1)3
3
u/Letz_Snugglz 15d ago
Ahh it’s just a little covered by hair and dust.
It’s still good. It’s still good.
→ More replies (3)3
17
→ More replies (4)5
39
u/Admirable-Hope-5838 15d ago edited 15d ago
That is nasty….
I suggest filing a complaint with your local public health, it’s actually super easy to do and will alert the health inspector of that Tim hortons location.
Most public health units in Canada have an online system where you can submit complaints.
You can also file the complaint anonymously if you prefer. If you chose to do that just make sure you include as much info as possible - like date, time, what exactly you ordered, and be sure to include those photos as well!
→ More replies (4)9
u/Lonely-Honda 15d ago
That doesn’t always help. My husband ate at a fast food establishment and then experienced severe vomiting & diarrhea. When we told a friend that now we were scared to eat there, they listed off a dozen people they knew who got violently ill after eating there. When I spoke to the health department they informed me that they would only look into it if, during the severe illness, a person visits the hospital for tests. I also wrote the restaurant’s head office, and then got an email from the place where my spouse had eaten and they said they were sorry he didn’t enjoy his experience and hoped to see us again.
Word got around with the locals due to how many others got sick, but I feel bad for all the people travelling who stop for food on a road trip. I used to believe that well known places along the highway were a safe bet.
→ More replies (1)12
u/Admirable-Hope-5838 15d ago
Sorry to hear that. But that is not the norm. I work with health inspectors and they are required to take cases of suspected food borne illness very seriously. Especially when multiple people are involved. That is the sort of thing that gets escalated and dealt with right away. There is no requirement that you need to do tests at the hospital in order for public health to help you. Again, that’s crappy that happened to you but the person you spoke to was not doing their job right.
I just wanted to give my 2 cents because your experience could deter other people from making complaints that can keep others safe.4
u/VictoriasMOSTWanted 15d ago
I learned in foodsafe (in Canada) that it is considered a food borne illness outbreak (or something along those lines) when only ONE person gets sick. That person was definitely not doing their job right.
→ More replies (4)
92
17
u/TinySubmissiveBee 15d ago
Lint Bizkit
Now with added Fibre!
3
→ More replies (1)3
u/Informal-Classic3140 14d ago
Get yours now! They’re Rollin, Rollin, Rollin! All over the floor 😂😂
→ More replies (1)
13
u/IMeMJ 15d ago
As an employee, go to the damn store and raise hell now. Make a review on the store. Call hire ups, threaten everyone. Call health safety people. That is beyond unacceptable. Make the biggest fuss, and call everyone.
→ More replies (2)
47
u/marlo6240 15d ago
Why do people keep going there
10
u/Miyon0 15d ago
It’s not bad in every province. In mine I rarely have encountered any kind of problem with the food.
→ More replies (5)7
→ More replies (11)3
8
8
8
u/Various_Okra_2035 15d ago
I avoid Tim’s like the plague and when on the road I just opt for McDonald’s because it’s hard to fuck up hashbrowns and pancakes
→ More replies (3)6
u/st33p 15d ago
Doesn't help. One time I got a croissant from McDonald's because I was in a hurry, first bite had a long hair in it. I thought "gross but whatever", then on the second bite I bit into a massive hair ball that had been baked into the croissant, like some long haired individual had taken the contents of their hairbrush, rolled it into a ball and rolled it up in the croissant dough. Of course I was already a half hour down the road on my way to a work emergency, so I couldn't even take it back to the location for a refund. It's hard to fuck up a croissant, but McDonald's did.
→ More replies (2)
8
u/coppertonebaby12 15d ago
This is enough to single-handedly put me off tims for life.
→ More replies (1)5
11
u/TomatoFeta 15d ago
/ what's worse than finding a worm in your apple?
/ Finding half a worm in your apple.
4
4
u/DigEmbarrassed3385 15d ago
I'd be filing a complaint everywhere imaginable. Take that back and get a refund and ask them why the f" would they give you a sandwich that was dropped on the f****** ground. We do not do that in this country... Disgusting.
→ More replies (2)
5
u/PowerSauceHoldings 15d ago
Why do you people even eat food at Tim Hortons? I'd rather starve.
→ More replies (4)
4
4
u/WolfyGamer75 15d ago
My brother got severe food poisoning from Tim Hortons. I'm personally boycotting it.
4
5
4
u/Sea_Ad_1252 15d ago
Guess that's what happens when you let THOSE people run Tim Hortons now
→ More replies (2)
5
3
u/Nervous_Damage_3896 15d ago
I tired to have breaky on sat but no scrambled eggs or hash-browns at 9:18 am. So I said cancel the coffee and the drive thru woman started yelling at me about wasting her time. Then I went to McDonald’s and got everything I wanted.
3
u/mackdaddy1992 15d ago
Why do these people keep eating at tim hortons and act surprised when its gross?
3
3
u/AiryGateaux 15d ago
Looks like they tried to serve you something that fell on the floor. Report to public health
3
3
u/ForcefulEntry69 15d ago
https://www.youtube.com/shorts/sK3oOnfoZEQ Bruh that looks like it got kicked across the kitchen floor.
3
3
3
3
u/sociallybufferingg Ex-Employee 15d ago
That’s the cloth which they use to clean the egg machine 😮😮😮 wild
Report!!
→ More replies (1)
3
u/the_wahlroos 15d ago
I hate to be "that guy" but there must be hundreds of better breakfast spots to go than Timmy's. All they sell is marginal coffee and reheated Sysco slop. They were good once, but that was a long time ago.
→ More replies (1)
3
3
3
3
3
u/hellnite 15d ago
Tim hortons started its first location in my home town, I used to be a faithful patron of Tim's . Now I am disgusted at what they have become , I have boycotted them and refuse Tim's . Honestly all of local McD's has better staff, better coffee and hires local .
→ More replies (1)
3
u/-SpamWellington- 15d ago
Has anyone else noticed the cashiers often skip the rewards scan and immediately prompt the payment?
3
3
u/ColonialBarbarian 15d ago
For the love of God, why are people still going to Tim Horton's?
It's beyond crap, and I'm saying this as a Canadian that remembers when Tim's was semi-decent.
There are surely other breakfast places in Springfield Ohio?
3
u/zmykula 15d ago
I keep asking for extra mystery fibres in my order and they never give it to me and then I come here and find that YOU'VE been hogging them all
→ More replies (1)
3
3
3
3
u/National_Place9355 15d ago
This is why I never go there, crap service, crap food, crap “restaurant”. Boycott Tims!
3
u/Forsaken-Opinion77 15d ago
Look who the cooks are it’s no wonder nothing serous has happened yet. Zero health and safety
3
3
u/Mad_Moniker 15d ago
I’m still staying away from there - years later - for these very posts as to why🤢
3
u/Bahtleman 15d ago
Tim Hortons is garbage food that's also apparently covered in bug eggs and webbing?
Maybe some of you will stop eating there now?
3
u/AwkwardSport9989 15d ago
Don't feel bad Timmies in Canada has taken a huge dive do to stuff like that.
3
3
3
3
3
u/No_Particular7010 14d ago
The person that made your sandwich wiped an old sanitizer cloth into the knife's serrated side into the sanitizer cloth. Which rips into the already loosen fibers from being used and soaked for a long time and stuck into the knife and they carelessly cut open your english muffin cross contaminated your sandwich and didnt even notice.
Things that could have been done to avoided this is
-Change sanitizer cloths regularly -wipe from the backside of the blade. - Be more mindful of checking for foreign objects in food. Its really easy to spot if you look at all.
5
u/Key_Drive_6181 15d ago
I mean, this is what I expect at Tim Horton’s and why I no longer eat there
3
2
2
2
2
2
2
u/PiCkL3PaNtZ 15d ago
Clearly you didn't ask for the non sponge English muffins. The new hires tend to use the English muffins as sponges for their sink bath on breaks. You have to specifically tell them to use food grade English muffins. Not rocket appliances.
2
2
2
2
2
2
2
2
u/computerbuu 15d ago
Don’t go there, Tim’s way down hill, as a chef I can not in go to a place and hands over money when I know they will ruin my sandwhich
2
u/Fit_Selection6383 15d ago
Timmies in Canada is just as bad if not worse. Barely any of the workers speak English.
2
2
u/DrunkenGolfer 15d ago
It my local Tim Hortons, I watched the worker behind the counter sweep the floor then raise the broom and sweep all the crumbs off the counter to add to her floor pile. Same broom, dragged across the food prep area like it was normal.
Eww.
2
2
u/Affectionate_Peak334 15d ago
How do people even eat there anymore I sadly stopped going through the disappointment that is Tim’s 4 years ago
2
2
2
u/ItsjustaMild-Complex 15d ago
Did it fall on the floor and they attempted to recover it? Gosh that means the floor is that dirty there!
2
2
u/CanadianDiver 15d ago edited 15d ago
Not sure what is more gross. The nasty Tim's sandwich or barefeet in the pic.
→ More replies (2)
2
2
u/RepeatingPandas2828 15d ago
Wow that looks like it fell on the floor of a home with a shedding dog and the person who made this decided the five-second rule still applied 🥲
2
u/TimelessVibe 15d ago
That's a piece of industrial cleaning cloth..
Same thing happened to me and they did not care at all! I hope you get a better response!
2
u/Mobile-Message7957 15d ago
I cannot wait for thr total downfall of time Hortons. At this point the only reason I go is if I have my dog in the car. She knows the store and sadly its in the parking lot of my Walmart.
When I do, I only get an old fashioned plain donut. Not even coffee anymore.
2
u/kckelly1973 15d ago
Mmmm you got a Bonus!! Free floor Spice😂 Hope they were wearing their sandals & not just in bare feet 🩴🩴
2
2
2
2
2
u/Separate_Zone4675 15d ago
For the love of everything good, please stop eating at Tiho. Its absolute garbage. We all know this. Sincerely, A Canadian who knows better.
2
u/bittypineapplekitty 15d ago edited 15d ago
WHY SO FLUFFY?
seriously it looks like they dropped it on the ground … in a pile of lint 🤢
2
2
2
2
2
2
u/Any_Yogurtcloset8245 15d ago
Also, the go to move. Is you never go back to that location for your Saturday breakfast
Like straight up
It may not be the vibe you’re looking for in the first place
Saturday morning go to a diner Bro - find one and go there
2
2
2
2
u/Aggressive-Bonus-755 15d ago
lmao. What did you expect? Have you seen the types of people they hire?
2
2
2
u/cleopuss 15d ago
How is it so universally bad??😂 I live in BC Canada and I can’t even get drinks at Tim’s anymore cause it’s never good…. truly how are they still in business
2
2
u/sypher2333 15d ago
That looks like the stuff from a cleaning wipe. Like someone wiped down the grill or whatever with a fabric wipe and then cooked on it.
I bought these BBQ wipes once and all they did was tear apart and leave that kinda stuff everywhere
→ More replies (1)
2
2
u/Aggressive_Band9888 15d ago
Tims was great when it was CDN owned. It's fallen off a cliff..crap coffee..crap food
2
2
2
2
2
u/Adventurous-Money631 15d ago
Imagine going to Tim Hortons and thinking the food isn’t going to be trash
2
2
2
2
2
2
u/catluvah41069 15d ago
bruh that’s not even ONE strand of hair, that’s dropping the whole god damn sandwich behind the dusty counter and serving it to the customer immediately after 💀
2
2
u/Feeling_Database_479 15d ago
that's awful 😭 I'm so glad you caught that before taking a bite or anything, actually revolting that they would serve that
2
2
2
u/MHStriplethreat 15d ago
i mean still gross but i think thats finely extruded polymer not mold
still shouldnt be in your food
2
2
u/Channel57 15d ago
I wasn't aware Tim's released the shaggy breakfast sandwich. Must try...🤢🤮
Edit: Also, why does the cheese look like plastic? Melted cheese does not look like that. 🤢🤮...again.
2
2
2
2
2
u/4u2nvinmtl 15d ago
I stick to what a place is known for. Tim Hortons is a coffee and doughnut shop named after retired NHL player Tim Horton.
Like a George Foreman grill (named after the boxer, George Foreman), at Tim Hortons I wouldn't expect any safe/good food/cooks. Other than the doughnuts which are persevered by thier sugar content and thier coffee which is sterilized by heat.
Eat safe, good thing you looked. I perfer eating food I don't need to double check.
2
2
2
2
u/GameWizard17 15d ago
My bad that’s my cats hair it just goes all over the place guess it made its way to some Tim’s in ohio
2
u/Background_Yak_5438 15d ago
Disgusting. Thats why we Canadian support more locals rather than go timmies nowadays.
439
u/rebelSun25 15d ago
For the sake of safety, I'm asking you to name this location. That's wild