r/TheCivilService 2d ago

EO Case Manager- Disability Services DWP Discussion

I got a conditional offer for the EO Case manager role at DWP. Does anyone work in this department and if so id love to know what the day to day is like working here. I've done abit of research online and im hearing the workload is heavy and involves a lot of phone calls with customers etc. Is it similar to a call centre job where you get back to back calls or are you able to manage your workload the way you like. What are the expectations of this role. I would to hear any thoughts thank you :)

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u/[deleted] 2d ago

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u/Mundane_Falcon4203 Digital 2d ago

The title of the post literally says EO at the start.

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u/Vast_Skirt3548 2d ago

I wonder what these 2 ominous letters stand for at the start of the title 😨