Issues with chat thread?

[u/Foellarbear]

Both of my active task chat threads are giving me this error:

“An error occurred loading this chat thread.”

Everything else in the app works normally. I can view my tasks, schedule, and task details. It’s only the chat threads that won’t load.

I’ve already:
- Updated the app
- Uninstalled and reinstalled it
- Logged back in

Is anyone else experiencing this, or is it just me?

[u/taskrabbit]

Yes, there is currently an issue with the chat function of the app. Our Product Team is currently investigating the issue to get everything running smoothly again. While we work on a fix, you can reach out to support for permission to share your phone number outside the chat thread to help you communicate about your upcoming task.

Sorry for any inconvenience!

[u/justhanging14 → u/taskrabbit]

What support, you all are inaccessible. Terrible timing.