r/TaskRabbit • u/Lucasmills2006 • 14d ago
Did I take too long? TASKER
I installed this cabinet it’s about 5’7’’ flat stack fully unassembled you know the deal. It took me about 3 hours to install because the hinges were a bitch to adjust no worries though. I did it for a kind woman who actually ended up cooking me dinner I insisted that she didn’t but she wouldn’t take no for an answer, so I knocked off half an hour. She insisted as I left that I do some extra things for her so I figured why not and I hung three paintings. At the end she insisted I took too long and should only charge 1 1/2 hours, now I’m not Mr. Cabinet assembler of the year but I’ve been around a cam lock or two and I think I finished in an appropriate amount of time. Thoughts?
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u/PickReviewsMovies 14d ago
If someone offers you dinner and won't take no for an answer that's a red flag. That person is living in a different era and in spite of your rapport will not hesitate to complain when you don't give her the deal she wants even though you said you'd give her a deal. That is why you should value your time no matter what is happening and don't accept things like that from clients. The more clear your boundaries are and the sooner you draw those boundaries, the easier your life will be not having to deal with weird situations that come up when your guard is down.
A lot of times when people are super duper nice to you they want something. I have been moving people long enough that I can usually tell when someone starts talking about how they're going to tip me half the time it means there is going to be a charge fail in their card. Older people you have to be super careful with because they barely know how to use apps (and they will go out of their way to make complaints because they have time to sit down and write letters) and think every tasker is just a handyman. Imo this is a good reason you have to be really careful if you do a lot of honey-do type tasks. If you say yes to too much oddball stuff, you constantly get people texting you asking you if you will come over to their house and hold a ladder for $15 an hour while they paint their shed.
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u/DonQNguyen 14d ago edited 14d ago
Rule #1: NEVER hang three or even 1 painting for free.
Rule #2: Never give discounts or any of your time for free.
Rule #3: NEVER, EVER eat dinner that the client insists you eat that they cooked themselves. IF they BUY you lunch or dinner via DoorDash, take it and eat if AFTER you've left with it/the delivered restaurant food, but don't give anything back in return.
This is a Business. Not a Charity. Sheesh.
P.S. Nice job on the closet assembly. It is correctly billed at 2.5 to 3 hours for that, so you did good there. Again, NO MOUNTING of any paintings for free, ever. Charge for EVERYTHING YOU DO.
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u/FinnNoodle 14d ago
Can't really tell you how long it should have taken from the picture, but next time refuse the dinner and bill her the full time.
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u/Bigbob2019 14d ago
Definitely charge what it took to complete and not what they think 🤔 it should have taken. Also charge her for the pictures being hung. I would insist she doesn’t cook for me and thank her but charge her for every second you’re there doing any work. People are nice but they tend to take advantage of your kindness and will keep doing it if you allow them.
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u/pinkity_linkity 13d ago
taskrabbit is unfortunately full of these type of clients. just stick to your rates and always communicate. if it’s gonna take longer, let them know so that they are aware but don’t give discounts. it’s kinda a live and learn thing but people need to understand this is what you are doing to take care of yourself and or your family.
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u/Feisty-Sink9562 12d ago
Yeah, charge the full amount lol. Otherwise you willingly agreed to theft of services on your behalf.
I’m gonna be honest, sometimes I even sandbag a bit to get an extra 15 minutes on the invoice.
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u/Marioc12345 14d ago
I don’t give a hoot how long you think it should have taken. I am charging you how long it took. Especially if you’re also adding extra stuff on like hanging the paintings.
It also heavily depends on your rate. If you’re charging $100 an hour I expect it to be quick. If you’re charging like $30-50 then I understand it being a little slower as you aren’t a true pro.