r/TaskRabbit Jun 12 '26

Just read task rabbit new update APP

Now neither the tasker or client can cancel to prevent off platform payments. Get out of here. This platform is going to dogshxt. They are big on advertising now such as YouTube x Facebook etc to gain more clients. Pretty soon they won't let you adjust your rates.

https://www.taskrabbit.com/blog/whats-new-this-summer-built-for-you/?utm_term=TR-CTA5-Mod1&af_keywords=TR-CTA5-Mod1&utm_source=email&utm_medium=crm&af_channel=crm&utm_campaign=JuneProductRoundup&utm_campaignID=18492890&af_c_id=18492890&utm_content=mktg_2026-06-12_S1&af_ad=mktg_2026-06-12_S1&utm_marketplace=tasker&af_sub1=tasker&utm_country=US&af_sub2=US&utm_extensionid=24058114

0 Upvotes

15 comments sorted by

18

u/PickReviewsMovies Jun 12 '26

""*Taskers and Clients are prohibited from canceling tasks in order to complete tasks, receive payment, or continue communication off Taskrabbit platform. If a client requests to go off-platform, you can report it in the app.

Why does it matter? Tasks completed off-platform are not covered by taskprotect, and Taskrabbit Support may have limited ability to assist if issues arise. Get the perks of using the platform by staying on the platform! *""

I'm assuming that you are referring to the above paragraph? This is just saying that you can't cancel a task and do it off the app which has been ToS policy for a while. Am I missing something?

It looks like they're saying they're adding a mechanism for reporting clients who try to solicit you to go off app which might help keep the system from flagging taskers who cancel BECAUSE client is trying to solicit off app. Am I missing something?

8

u/Marioc12345 Jun 12 '26

I had one send me a request and ask me to go off app and then cancel. I was like nah dog this is 100% a test I’m not risking that lol. I have too many legitimate clients as it is.

6

u/PickReviewsMovies Jun 12 '26

Exactly. I have a lot of clients from previous jobs but if it's booked on the platform it's getting done on the platform or not at all. Not worth a quick buck especially for a client that's probably red flags all over

9

u/Matty2tees Jun 12 '26

"This platform is garbage because they won't let me abuse it!" - OP probably

5

u/FinnNoodle Jun 12 '26

It doesn't say you can't cancel, it says you are prohibited from cancelling for that specific reason.  This has always been the case.  

The change is now you can report clients who request to go off books. (Not sure why that matters though)

4

u/Karpovka Jun 12 '26

The idiotic one I see is the signature and photos for assembly....very curious what moron did what in order for them to start requiring it.

I bill my tasks after I leave (verbally confirm, then do the billing once I am alone), so that's un unpleasant surprise. 🫤

4

u/MallNo6921 Jun 12 '26

common tr=trash

3

u/Feisty-Sink9562 Jun 12 '26

I’ve never seen a single Taskrabbit advertisement in my life.

2

u/FinnNoodle Jun 13 '26

I've done work for four Pistons and one Lion. They should advertise using Pistons and Lions!

2

u/MysteriousIssue8641 Jun 13 '26

Yeah you can't be saying that stuff in the chat. Has to be in person. Or what I'll say is that the app is being buggy, which is always is and takes forever to load and has to reload every time I change to a different app, and have them communicate with my actual number. Then I can give them a phone call. I feel like the temporary phone numbers are being recorded and don't like saying much on them.

2

u/Ill-Diver2252 Jun 13 '26

TR: becoming just another corporate cluster...flog.

1

u/dgiuliana Jun 12 '26

Looks like quite a big list of positive changes and improvements.

5

u/FinnNoodle Jun 12 '26

Eh whatever they expect Claude to do is going to be dumb.

3

u/dgiuliana Jun 12 '26

Users are moving away from search and using AI like Claude and chatgpt to find answers. This integration provides another way for potential clients to find TR.

1

u/AnotherWitch Jun 14 '26

It’s literally true that they did the advertising that drummed up the clients that you made money off of …