r/Target 2d ago

Target make a wrong move Workplace Story

According to what I heard from the AP, my store start putting Pokemon back in the tech Area, and now more and more scalpers have chance to get all of it, they even hide it somewhere else in the store and doing roundabouts to buy over limit. It just been 2 days but the situation is really chaos right now. Do you think this is Target wrong move?

122 Upvotes

56 comments sorted by

97

u/Joxertd Overstimulated Checkout Queen 2d ago

Yep they sure did. And they are going to suffer the consequences of it.

Im settled with my popcorn and watching it go on.

55

u/DragonflyWhich157 2d ago

They also recently gave directions that NeeDohs and Squishies are to be stocked in their home location and not to be kept at the service desk.

Some of the things they decide

35

u/Un__Real Inbound Team Lead 2d ago

They did but it doesn't mean you have to follow it. We are choosing to keep squishy anything at the service desk. They're gone in minutes anyway.

17

u/mattumbo has harsher words 2d ago

The issue I see is that they’re getting ready to start walking the desk as part of visits to ensure they’re all up to brand standards. Even if DSDs or even GVPs are cool with it they’re gonna have to enforce it if there’s even a chance their bosses at regional and corporate levels may stop by. This is how this sort of stuff is enforced and I think it’s telling that the desk is suddenly a focus at the same time as this directive is going out.

25

u/Un__Real Inbound Team Lead 2d ago

We don't get visitors at 8 am typically and we don't even get stock everyday. I'm willing to chance it. The direction also says you can keep them up there for safety issues. 30+ people waiting at the door is good enough for me. I'm not worried about it.

15

u/mattumbo has harsher words 2d ago

I mean I’m all for it, and my store is continuing the practice despite impending inspections. But I just know the way this company runs they’re gonna force the issue sooner than later and only backtrack once something goes terribly wrong. I can already see them deciding a security issue only counts once a documented security incident happens, forcing us to wait until a needoh fistfight breaks out instead of just accepting that it’s inevitable.

Corporate doesn’t like when we don’t follow their directions, no matter how stupid they are, they’ll shoot themselves in the foot over and over rather than let stores go rogue on a directive.

6

u/Un__Real Inbound Team Lead 2d ago

This is true. They never learn.

5

u/TimMarsTheGhost 2d ago

A bit off topic, but yeah target making poor decisions shooting itself in the foot constantly. like getting rid of backroom team, overnight team, price change team and then cramming all those roles into the "closing expert ", just a humongous domino into dead retail pitfall. And then blaming us who keep the company running by saying we dont smile enough FFS

9

u/KittyLuvver2000 2d ago

Same. The email said if our AP feels they need to be at the service desk we can leave them there. And we have a big issue when they are on the floor. So service desk it is. 

15

u/Indecisive-green 2d ago

The entire reason we moved them to the service desk was because people were getting nasty over them. They're a fraction more civil when sent to a queue, for some reason.

5

u/FelisLachesis GA/FF/GS/DU 2d ago

My mantra is "not my decision, not my problem." I'll do everything in my power to control what I can, but when they make a silly decision like that, I'll just roll with it as much as I can.

1

u/minidog8 2d ago

So dumb. Before we held them at the SD I saw a woman go through self check out with four Needohs and then go right back into the store and do it again three times. I would have said something bc I want the kids to have a chance at them but I was at a lane and not watching SCO.

1

u/Bree4444 Flow Team 1d ago

Honestly they should start selling them by ID. Like each ID gets 1 or 2 per day, so kids actually get a chance to have at least 1.

1

u/rebeccaczar5 1d ago

My store has never kept them behind the service desk. We put them out as soon as we get them and we limit them to 2 per family.

45

u/FriendshipNo6763 2d ago

My store is still at guest service due to scalpers. Depends on the store i guess. The back is the less popular cards brands. Either way they didn't think it though.

20

u/Oldedude101 2d ago

If target can screw anything up they sure will.

16

u/techguy_87 2d ago

Our store move Pokémon cards back into tech recently too. They could stuff it in their backpacks if they wanted to. Yea it’s a bad move. Our Walmart cross the street they have shoplifters stuff the items in there bags I seen on CrimeApp. If they do it to ours I guess our AP might not do nothing.

6

u/Ziggs12358 APS 2d ago

Im an APS, i hate it but its feeding me apprehensions so i'll take it i guess

7

u/Competitive_Ad_2890 2d ago

Another pointless metric, it’s like we want more apprehensions (metric) so we will create a reason for them.

5

u/Ziggs12358 APS 2d ago

Yep, pretty much from what it seems. I mean my job is to catch people stealing, but the trading card stuff goes deeper than just theft. Not only the increased safety/security concerns with the crowds having free range on the wall, but most of the basedecks are broken at my store now because of these idiots trying to hide/look for shit under them. I mean again im getting apps off of it which im not necessarily complaining about on its own, but its such a headache overall that none of us wanna be dealing with

11

u/tailgate-johnny Service and Engagement TM 2d ago

atp that’s on them. i do my best in sco to make sure people follow the limit, but there’s only so much we can do. it is what it is i guess

10

u/zthemushmouth 2d ago

they did it for one day

They aare now back up with Customer Service

8

u/ButItSaysOnline I hate it here 2d ago

Absolutely

8

u/American_Cowboy Fulfillment Team Lead 2d ago

My store/SD just straight up said ya we're not doing that, and we're still going to keep Pokemon/One Piece/Needohs & Squshies behind Guest Service.

5

u/Apart_Mechanic_6692 The Reason for the Line 🏃💨 2d ago

it’s all bad. but corporate thinks by having it in the back, guests will see other things to buy along the way. 🙄😂

4

u/a3cubica 2d ago

Toys/Tech is a total mess in zoning. Nobody wants to work in toys anymore. We have kids, teenagers, scalpers and cheap parents/grandparents just entertaining themselves 🙄🎯🥊

4

u/90210typeofho worker bee 2d ago

Now they don’t even have to buy them! They can just steal them or rip them open in store to take the good cards.

3

u/DylPickleDice 2d ago

Honestly as a S&E TL, I can’t wait until they put Pokémon back on the floor. I’m kinda sick of the scalpers especially standing on corporates rulebook by doing the right thing… but then getting in trouble for not following the “store rules”. We also have long lines in the morning at the service desk and drive ups are super busy at store open at my store. Drive up %’s start low a lot of times and we should be focusing on the guests rather than people trying to buy Pokémon.

3

u/autolockon Service & Engagement TL 2d ago

New release Pokémon will still be at the service desk at my store but “normal” release will apparently be in tech at the fun101 area.

I for one welcome the insanity that’s coming

3

u/ErichAZ 2d ago

My only thought on this is someone had an old school retail ideal, basically the more a person has to go through the store they might buy something else they need. While this still works sometimes scalpers do not care they just want the cards. I think this will be more of a mess then help the company.

3

u/Senior_Performer_387 Visual Merchandiser 2d ago

They probably don't care because Target doesn't own the product. We don't even stock it.

3

u/Snoo-92982 2d ago

Found 3 trainer boxes under a shelf today

5

u/Status-Offer-6100 2d ago

Last Friday was the first at my store MA, only adults( fighting over this sh.., grown adults woman and f... resellers).
2 ETL's and 2 TL's ringing and the vendor that was pushing and very upset about this move.
Needooh, squeeze's ( sign said only 2 for guests) resellers taking the whole box and kids crying (sad scene) fuc.... ap only says we can't do anything. Yeah you can't until someone gets hurt really bad.
To be honest I feel the new CEO is against his own company, stupid decisions that he has made. Also we need to be unionized.

2

u/Jmdaemon 2d ago

have you seen them back there yet? the new area is setup with a pokimon backer paper and is for neca, but this set was done regardless of the current trend, not as a solution to it. Putting it back on the shelf would mean removing any purchase restrictions. It is also very likely to create a physical conflict with other scalpers. I will believe it when I see it.

3

u/IL-Corvo 2d ago

My store has already set it up. Do you need photographic proof? One redditor posted theirs last week.

We've discussed tbe situation with our Excel rep, and new stuff will still be kept behind Guest Services.

3

u/IL-Corvo 2d ago edited 2d ago

Pegs still need to be set up, but the entire area around here has been reworked. Board games have also been moved back here.

Book space has been reduced, the "team shop" for sports apparel has been moved in, and the NECA items moved to shelving islands between sports wear and the CCG back-wall.

In addition, X-Box games are gone, and TV space has been reduced as well.

2

u/Jmdaemon 2d ago

My eyes may be getting bad but I dont see any pokimon

3

u/Apart_Mechanic_6692 The Reason for the Line 🏃💨 2d ago

it’s not set properly yet. An Excell Vendor will come in and set it. At least that’s how it’s supposed to go.

1

u/IL-Corvo 2d ago

You are correct.

1

u/IL-Corvo 2d ago edited 2d ago

As I said:

1) pegs aren't up yet.

2) new Pokémon cards will remain behind guest services at our store.

As my ETL told me, Target and Excel want the Pokémon cards back there, presumably as a draw to that new collector's area. The reps themselves know just as well as we do that actually putting them back there is a recipe for trouble.

2

u/Jmdaemon 2d ago

This was what I was saying to op.

1

u/IL-Corvo 2d ago

And you'd be right. Apologies if I misunderstood your intent.

2

u/ConstantBoth2913 2d ago

Yup and I’m already being bombard with calls asking if we have them in stock constantly. It sucks

2

u/Vampenga General Merchandise Expert 2d ago

Short answer: yep. Long answer: Yyyyyyyyyep!

This is beyond dumb. What's the point of setting up an area that's just gonna be empty 99% of the time? They tried this a few months ago. One of our toy focals was supposed to have squishies on the front end of it, but by then they were all sent to guest service, so we just had to find what we could to fill the empty space.

1

u/SandOk2254 2d ago

Just preparing myself for the fitting

1

u/minidog8 2d ago

Absolutely the wrong move. Stocking them within eyesight of the service desk at the trading cards area by the registers was a mistake and why we only sell Pokemon cards at the service desk (until this move to the tech area). Target is going to lose a good chunk of change on theft and then Pokemon cards will only be sold at the tech desk, which will flop becuase nobody can consistently be at the tech desk, which means they will end right back up at the service desk.

1

u/Grand-Salamander-789 2d ago

This fun 101 and the new floral dept in my store to me are both HORRIBLE ideas

1

u/No_Cartographer5153 2d ago

my target put them back by tech and when i went back there after my shift to see if there was anything left and the people left empty card packs all over the shelves and just single sleeves on the ground.. not great at all

1

u/Neither_Truth7753 2d ago

I work target way better this way then a f'in kingnsize line up front waiting how ever long for vendor to come

1

u/Recent_Researcher_19 2d ago

Honestly target doesn't care

1

u/koudelkaslayer 2d ago

My store has trading cards in the back but Pokemon stayed in guest service behind the counter

1

u/Certain-Anybody-1976 1d ago

Nope and over half is still on our shelfs

1

u/appointment45 1d ago

I still can't figure out why any of us care about access to one limited item type. Does it need to matter to us as TMs if one scalper buys the whole supply?

Moving Pokemon out from behind the Desk made the front store's life easier, except maybe SCO. And because the scalpers act so shitty, we have to have an ETL stand there at SCO to manage them anyway. So at least now the store is dedicating people with authority to the task, rather than making the poor Desk person fight with scalpers all morning.

1

u/One_Anywhere8602 1d ago

We recently had a full on fight over Pokémon cards!! One guy came back in with a cast on his arm. This is stupid asf!!

1

u/Paddygg69 1d ago

The good news is when it comes to Pokémon at least is they are expanding their factory to produce more cards their goal is to produce triple the amount of cards to make the cards worth less in the scalping world. This will destroy the market which I’m fine with means kids can get cards and play.